Operations Coordinator

The role involves meeting with clients to understand their needs and recommending suitable products and services. You will be responsible for managing the sales process from lead generation to closing deals. Collaborating with the product development team to provide feedback on common issues is also a key aspect of this position. In addition, you will oversee day-to-day operations to ensure efficiency and quality. Managing human resources, including recruitment, training, and performance evaluation, will be part of your responsibilities. You will also manage schedules, travel arrangements, and general office organization, along with assisting in the coordination of company events and meetings. Furthermore, you will assist customers in a retail setting by providing information on products and services, conducting product demonstrations, and facilitating sales. It will be essential to maintain inventory and ensure the showroom is well-presented. Offering technical assistance to customers through various channels (phone, email, chat) and resolving customer issues to ensure a high level of customer satisfaction are also crucial aspects of the role. Moreover, collecting and analyzing customer feedback to improve services, planning and coordinating installations to ensure timely and successful project completion, and collaborating with sales, technical, and customer service teams to streamline processes are part of the responsibilities. Monitoring project budgets and timelines is also required. Job Types: Full-time, Fresher Schedule: Day shift Performance bonus and yearly bonus are included in the benefits package. Application Question(s): Can you design 2D diagrams and plans in AutoCAD Education: Bachelor's (Required) Experience: Total work: 1 year (Preferred) Language: English (Required) Willingness to travel: 50% (Required) Work Location: In person,