Operation Manager

WING GLOBAL IT SERVICES PVT LTD is hiring for Operation Manager.

At least 2 Years of experience required for this job profile.

Salary - 25k to 75k / Hike on last salary

Job Location - Panchkula

Office timings - 5.30 pm to 2.30 am ( Monday to Friday ) SAT & SUN fix off

Cab facility available for Female employees

Responsibilities of the job role

• The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.
• Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms
• Strategy Planning with Senior's
• Collaborate with leaders to provide strategic and operational plans associated with the account
• Plan the strategy for the coming years by identifying new geographies for alternate revenue streams
• Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems
• Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited
• Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹70,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person