Operation Executive

📍 Bangalore / Mumbai

🕒 Full-time | Immediate Joiners Preferred

About Us:

Solopackers is a fast-growing community travel company for solo travelers looking to explore the world with like-minded people. We're expanding into global markets, and are looking for an Operations Executive who can drive sales, manage bookings, and ensure a smooth travel experience for our customers.

Your Role:

Operations Executive

• Lead follow-ups and converting them into confirmed bookings
• Coordinating with local vendors, guides, and accommodation providers
• Maintaining CRM tools, booking data, and customer databases
• Resolving customer queries over WhatsApp, email, and calls
• Ensuring pre-trip documentation, payments, and confirmations are on track
• Reporting daily/weekly performance metrics to management

You Should Apply If You Have:

• 1-3 years of experience in travel operations, trip planning, or customer service
• Strong communication and follow-up skills
• Fluency in English (written + spoken)
• Basic knowledge of Excel/Google Sheets, and CRM or booking tools
• Ability to multitask, work under pressure, and solve problems in real time
• A love for travel and helping others experience it better
  

What’s in it for You?

• Competitive salary + performance-based incentives
• Remote-friendly work culture
• Direct impact on a fast-growing travel startup expanding globally
• Free/discounted travel perks for top performers
• Opportunity to grow into Operations Head role as we scale