Operation Executive

Lumbee International Pvt. Ltd.

0 years

4 - 6 Lacs

gurgaon

Posted:4 hours ago| Platform: GlassDoor logo

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Skills Required

onboarding communication saas ai automation support resolve documentation strategies

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Client Handling & Communication
Serve as the primary point of contact for clients.
Manage onboarding, ongoing communication, updates, and issue resolution.
Build and maintain strong client relationships with a focus on trust and transparency.
Operational Process Management
Collaborate with internal teams to improve workflows and increase operational efficiency.
Coordinate between departments to ensure seamless execution of client projects.
Tool & Platform Utilization
Use Google Workspace, Shopify, and other SaaS tools to manage operations, track tasks, and ensure deliverables.
AI & Automation Support
Leverage AI tools and automation platforms to optimize backend systems and reporting.
Customer Support & Problem Solving
Address client inquiries and resolve issues quickly and professionally.
Take proactive steps to prevent future client-side bottlenecks.
Documentation & Reporting
Maintain accurate records of all operational activities, client communications, and project milestones.
Performance Optimization

Identify areas of improvement and propose strategies to boost team productivity and client satisfaction.

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person

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