0 years

4 - 6 Lacs

Posted:10 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Client Handling & Communication
  • Serve as the primary point of contact for clients.
  • Manage onboarding, ongoing communication, updates, and issue resolution.
  • Build and maintain strong client relationships with a focus on trust and transparency.
  • Operational Process Management
  • Collaborate with internal teams to improve workflows and increase operational efficiency.
  • Coordinate between departments to ensure seamless execution of client projects.
  • Tool & Platform Utilization
  • Use Google Workspace, Shopify, and other SaaS tools to manage operations, track tasks, and ensure deliverables.
  • AI & Automation Support
  • Leverage AI tools and automation platforms to optimize backend systems and reporting.
  • Customer Support & Problem Solving
  • Address client inquiries and resolve issues quickly and professionally.
  • Take proactive steps to prevent future client-side bottlenecks.
  • Documentation & Reporting
  • Maintain accurate records of all operational activities, client communications, and project milestones.
  • Performance Optimization

Identify areas of improvement and propose strategies to boost team productivity and client satisfaction.

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person

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