0 - 31 years

1 - 4 Lacs

Posted:17 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role & Responsibilities: Manage end-to-end merchant onboarding, including collection, review, and submission of required documents Perform verification of KYC, agreements, and compliance documents as per company and regulatory guidelines Coordinate with internal teams (Sales, Operations, Tech, Compliance) to ensure timely onboarding and activation Act as a point of contact for merchants, addressing onboarding and operational queries Maintain strong working relationships with clients to ensure smooth communication and long-term association Track onboarding status and ensure closure within defined timelines (SLA) Maintain accurate records, reports, and MIS related to onboarding and operations Follow up with clients for pending documents or clarifications Support resolution of operational issues and escalate when required Ensure adherence to company policies, processes, and compliance standards

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