Operation Executive

Job Description

We are looking for a detail-oriented and proactive Operations Executive to support the end-to-end insurance placement and servicing process. The ideal candidate will be responsible for coordinating with clients, marketing executives, insurers, and TPAs to ensure timely and accurate execution of insurance documentation and related operational tasks. Key Responsibilities: Client & Internal Coordination: Coordinate with clients and the Marketing Executive (ME) for smooth flow of information. Obtain necessary data and documentation from the ME and/or clients. Document Preparation & Verification: Prepare Broking Slips (BS) / Request for Quotes (RFQs). Verify BS details against client-provided data and rectify discrepancies. Insurer Interaction: Float BS to various insurers and follow up for quotations. Collate quotes and liaise with clients, Marketing Personnel (MP), and insurers to finalize terms and conditions. Documentation & Reporting: Prepare the Quote Comparison Report (QCR) and hand it over to the ME. Draft and submit the Placement Slip (PS) to the insurer. Collect receipts and/or cover notes from insurers and ensure accuracy. Maintain organized records of all received documents for future reference. Policy Issuance: Follow up with insurers to obtain the final policy document. Review the issued policy for accuracy and ensure necessary corrections are made. Send the final policy along with a covering letter to the client. Brokerage & Financial Reconciliation: Follow up with insurers to obtain brokerage and TDS certificates. Reconcile brokerage amounts and address discrepancies as needed. Group Mediclaim & TPA Coordination: Coordinate with TPAs for Group Mediclaim policies to streamline claim processes. Organize monthly meetings with clients and TPAs to resolve ongoing issues. Miscellaneous: Handle any additional tasks or issues that arise during the insurance servicing process. Qualifications & Skills: Bachelor's degree in Commerce, Business Administration, or a related field. 1–3 years of experience in insurance operations or broking preferred. Strong organizational and communication skills. Detail-oriented with good analytical and problem-solving abilities. Proficiency in MS Office (Excel, Word,) Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person