Work from Office
Full Time
Education
Any graduate but preferably B.E./B.Tech/MCA in Computer Science
Experience
At least 3+ years of experience in Deployment and Support cloud Services
Mandatory Skills/Knowledge
• Provisioning and configuration of resources, Monitoring and Alerting, Basic Level Trouble Shooting, Reporting on Cloud Metrics including capacity.
• Documentation and knowledge management
• Prior experience in maintaining Infrastructure services in Openstack, NetApp Storage and Software Defined Network
• Should have Strong knowledge of Linux/Unix and Network
• Work with customers to understand their issues in Infrastructure services
• Ensure solutions are secure, compliant, and meet regulatory requirements.
• Create implementation guidelines and reusable design templates wherever possible.
• Provide second-level support and provide solution of issues reported by customer as well as monitoring
• Maintain security standards in cloud per Security guideline and benchmarks
• Guide first-level support team to resolve issues and create SOP's for recurring issues
Preferred Skills/Knowledge
• Strong knowledge of Openstack services and NetApp Storage
• Experience with Linux/Unix and Networking
• Knowledge of cloud security best practices and regulatory compliance.
Desired Certifications( good to have)
• Certifications in Openstack, Linux/Unix, Network technologies.
Soft Skills
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving skills.
Jio
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