Openings For Voice process For baking sector

1 - 6 years

3 - 6 Lacs

Posted:1 month ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle customer queries related to banking products and services over phone calls
  • Provide accurate information and resolve issues in a timely and professional manner
  • Maintain customer records and document all interactions in CRM tools
  • Ensure first-call resolution and customer satisfaction
  • Adhere to process workflows, compliance guidelines, and quality standards
  • Escalate complex issues to the concerned department when necessary

Candidate Profile:

  • 1 to 6 years of experience in voice process/customer support, preferably in the banking or financial domain
  • Strong communication and interpersonal skills
  • Basic knowledge of banking products and terminology is preferred
  • Ability to work in fast-paced environments and rotational shifts
  • Good problem-solving skills and customer-oriented approach
  • Proficiency in English and regional languages (added advantage)

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

mumbai, maharashtra, india

gurgaon, haryana, india