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Hexaware Technologies
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Opening_Team Leader - Operations (Domestic E-commerce Inbound _ Nagpur

Opening_Team Leader - Operations (Domestic E-commerce Inbound _ Nagpur

Hexaware Technologies

3 - 6 years

2 - 4 Lacs

Nagpur

Posted:1 week ago| Platform:

Apply

Skills Required

Voice lead Team lead E Commerce Operation Inbound Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _Nagpur

Only Immediate joiner

5

Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper.
Voice Experience -Mandate
E-Commerce Domain Experience - Added advantage.
Good communication
Budget - INR 4L
Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT.
Graduation - Mandate
Only immediate joiner.
Inbound
Should have prior experience of handling voice process
Responsible for meeting the SLA targets
Excellent real time management skills
Ensure schedule adherence and create an encouraging team environment.

Interested Candidate please share CV on,

poojam3@hexaware.com or,

call or what's app on 7869304456

Regards,

Pooja

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