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7.0 - 12.0 years
2 - 6 Lacs
chandigarh
Work from Office
Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.
Posted 4 days ago
4.0 - 6.0 years
8 - 12 Lacs
noida
Work from Office
ABOUT THE JOB: The Job revolve around helping Brands, agencies and advertisers to tap the untapped audience via Mobile performance (Mobile App user acquisition). A chance of working directly with various Premium supply channels and to understand the depth of In App user acquisition. We are looking for an experienced and talented success manager with strong analytical skills around Mobile Performance campaigns. JOB RESPONSIBILITIES: Responsible for identifying and managing Mobile Performance campaign\u2019s KPIs over the lifecycle of campaign execution. Working on execution of campaigns (KPIs, Fraud Hygiene, P&L) over Mobile App attribution platforms like Appsflyer, Branch.io, Adjust, Kochava, and Singular. Execution of campaigns on various premium supply channels like OEM, Programmatic, P2P Sharing Apps, Keyboard Apps, & Direct Apps. Analyse campaign data, make applicable optimizations to campaigns to meet the campaign goals. To be the key point of contact between the supply, sales and data operations teams while leading the account management of the accounts allocated. Generating reports, and sharing campaign insights with the sales team advertisers to create opportunities for up-sell cross-sell for sales teams. Work as campaign delivery to ensure smooth campaign operations and optimizations for each campaign to achieve revenue goals. QUALIFICATIONS AND SKILLS: Minimum of 4 Years of experience in Campaign execution of Mobile Performance Campaign. Well versed with life cycle of User acquisition via In-App marketing. In-depth understanding of Mobile measurement partner (MMP) like Appsflyer, Branch.io, Adjust, Kochava, and Singular. Preference to candidates having experience in mobile user acquisition and re-engagement activity over premium supply channels like OEM, Programmatic, P2P Sharing Apps, Keyboard Apps, & Direct Apps.
Posted 4 days ago
7.0 - 12.0 years
2 - 6 Lacs
patna
Work from Office
Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.
Posted 4 days ago
7.0 - 12.0 years
2 - 6 Lacs
hyderabad
Work from Office
Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.
Posted 4 days ago
7.0 - 12.0 years
2 - 6 Lacs
surat
Work from Office
Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.
Posted 4 days ago
1.0 - 2.0 years
1 - 1 Lacs
dindigul
Work from Office
Responsibilities: Plan & run SEO, SEM, Google Ads, and Meta Ads Manage social media & email campaigns Create content for digital platforms Analyze metrics & optimize performance Drive traffic, leads & brand engagement Annual bonus Sales incentives
Posted 4 days ago
4.0 - 9.0 years
5 - 9 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Develop and execute marketing and digital strategies to boost brand visibility and drive sales. Manage campaigns, social media, SEO/SEM, events, and lead generation. Coordinate with sales teams to align goals and ensure consistent messaging.
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
rajasthan
On-site
Anexa is a trusted name in air coolers and home appliances, dedicated to bringing comfort, reliability, and innovation into every household. With a focus on energy efficiency, durability, and modern design, Anexa products are built to suit Indian homes and weather conditions. We believe in delivering quality at the right price, ensuring that every customer experiences superior performance and long-lasting satisfaction. From powerful air coolers to everyday home essentials, Anexa continues to expand its portfolio to make life simpler and more comfortable. This is a full-time on-site role for a Digital Marketing Intern. The Digital Marketing Intern will be responsible for assisting with social media marketing, conducting online marketing campaigns, analyzing web analytics, and supporting various digital marketing initiatives. The role is located in Gurugram. The ideal candidate should possess skills in Social Media Marketing and Online Marketing, competence in Digital Marketing and Web Analytics, strong Communication skills, passion for digital trends and emerging technologies, and the ability to work collaboratively and take initiative. A Bachelor's degree in Marketing, Communications, or a related field is preferred.,
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
kozhikode, kerala
On-site
As a Digital Marketing Executive, you will play a crucial role in developing, implementing, and managing online marketing strategies to enhance brand awareness, engagement, lead generation, and sales. Your proficiency in leveraging digital channels to promote products/services and maintaining social media platforms will be vital in achieving our business objectives. You will be responsible for strategizing and executing online marketing campaigns, analyzing performance metrics, and optimizing strategies to drive desired outcomes. Your ability to stay updated with the latest digital marketing trends and tools will be instrumental in staying ahead in the competitive landscape. This role offers flexibility in terms of job types, including full-time, part-time, permanent, and is open to freshers as well. The work location for this position is in person, providing you with the opportunity to collaborate effectively with team members and stakeholders. If you are a creative and results-driven individual with a passion for digital marketing, this role offers an exciting opportunity to make a significant impact on our brand's online presence and overall business growth.,
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
surat, gujarat
On-site
As a valued team member, your primary responsibility will be to develop and implement effective marketing campaigns aimed at acquiring and retaining users for the organization. In addition to this, you will also be in charge of managing partnerships with local businesses and online platforms to enhance our market presence. Your expertise in coupon, discount, or discount-based mobile applications will be crucial in driving our promotional activities. To excel in this role, you must possess a strong understanding of online marketing strategies, including SEO, social media, and influencer marketing. Your insights and skills in these areas will be instrumental in reaching our target audience and achieving our marketing objectives. This position offers a part-time or internship job type with a contract length of 12 months. You are expected to commit 35 hours per week to fulfill your duties effectively. As part of our benefits package, we provide cell phone reimbursement to support your professional communication needs. Join us at our in-person work location and be part of a dynamic team dedicated to driving impactful marketing initiatives and fostering valuable partnerships.,
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
coimbatore, tamil nadu
On-site
Job Description: As a Digital Marketing Unpaid Intern at our company, located in Coimbatore, you will be involved in planning and executing social media marketing campaigns, analyzing web traffic, and optimizing online marketing strategies. Your responsibilities will include creating and scheduling social media posts, monitoring campaign performance, conducting market research, and collaborating with the marketing team to develop digital content. To excel in this role, you should possess skills in social media marketing and online marketing, along with experience in digital marketing and web analytics. Strong communication skills are essential, and being proactive, organized, and detail-oriented will help you succeed. You should be capable of working both independently and as part of a team. A background in marketing or a related field through coursework or experience would be beneficial. If you are passionate about digital marketing and eager to gain hands-on experience in a dynamic environment, we encourage you to apply for this full-time on-site internship opportunity.,
Posted 5 days ago
0.0 - 3.0 years
0 Lacs
pune, maharashtra
On-site
The ideal candidate should have 0-1 years of experience and should be well versed in Search Engine and Social Media Optimization. You will be responsible for supporting all advertising and promotional activities while possessing strong verbal and written communication skills. Your main roles and responsibilities will include continuous review and active management of the website and other online mediums. A passion for brand building and creativity is essential for this role. You must demonstrate discipline in executing and following up on campaigns to achieve desired results, along with strong skills in online marketing, branding, and social media marketing. Previous experience and training in online brand building would be considered a strong credential. Furthermore, you will be required to plan and monitor the company's ongoing presence on social media platforms such as Instagram, Facebook, and other digital mediums. You will assist in formulating strategies to establish a lasting digital connection, as well as launching optimized online adverts through platforms like Google Adwords and Facebook to increase company and brand awareness. It is important to measure the performance of digital marketing efforts using various web analytics tools such as Google Analytics and WebTrends. Additionally, you will work on internal and external branding for the company across all mediums. To be eligible for this role, you should hold a Bachelor's or Master's degree.,
Posted 5 days ago
0.0 - 4.0 years
0 Lacs
surat, gujarat
On-site
As a Certified Internet Consultant at Justdial, your primary responsibility will involve providing consulting services to customers, assisting with online marketing strategies, conducting sales activities, and delivering training to business clients on the use of Justdial's services. Your daily tasks will revolve around engaging with customers to understand their needs, promoting Justdial's offerings, and ensuring high levels of customer satisfaction. To excel in this role, you should possess strong consulting and customer service skills, along with proficiency in sales and online marketing strategies. Your ability to conduct effective training sessions for business clients will be crucial. Excellent communication and interpersonal skills are essential for building rapport with customers and colleagues alike. You should also demonstrate the capacity to work both independently and collaboratively as part of a team. While not mandatory, familiarity with Justdial's services and the local market will be advantageous. A Bachelor's degree in Marketing, Business, or a related field is preferred to ensure a solid foundation for success in this position. Join Justdial in Surat, and be part of a dynamic team that is dedicated to simplifying everyday tasks for millions of users across India. Your efforts as a Certified Internet Consultant will play a significant role in driving sales, enhancing customer relationships, and contributing to the growth of Justdial's business management solutions.,
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
raipur
On-site
The role at Cardinal Warriors involves full-time on-site automation of Digital Marketing using Go High Level CRM with n8n expert in Raipur. As an expert in this field, you will be responsible for developing and implementing digital marketing strategies, managing various social media platforms, analyzing web analytics data, and improving online marketing campaigns. Your daily tasks will include optimizing CRM systems, running marketing campaigns, monitoring performance metrics, and ensuring seamless communication across all platforms. To excel in this role, you should possess proficiency in Automation for Social Media Marketing and Online Marketing. Previous experience in Digital Marketing and Web Analytics is essential. Strong communication skills are crucial for effective interaction with team members and clients. A deep understanding of Go High Level CRM and n8n automation is required to streamline processes efficiently. The ability to work independently while also collaborating effectively within a team setting is vital. Holding relevant certifications in digital marketing and CRM management would be advantageous. A Bachelor's degree in Marketing, Business, Communication, or a related field is preferred for this position. Join Cardinal Warriors to contribute to shaping the future of tomorrow's leaders by leveraging your expertise in digital marketing automation. Be a part of a dedicated team that focuses on academic excellence, physical fitness, and unwavering values to prepare students for successful careers. Embrace this opportunity to secure a future defined by excellence, discipline, and purpose.,
Posted 5 days ago
0.0 years
0 Lacs
tijara, rajasthan, india
On-site
Company Description Anexa is a trusted name in air coolers and home appliances , dedicated to bringing comfort, reliability, and innovation into every household. With a focus on energy efficiency, durability, and modern design , Anexa products are built to suit Indian homes and weather conditions. We believe in delivering quality at the right price , ensuring that every customer experiences superior performance and long-lasting satisfaction. From powerful air coolers to everyday home essentials, Anexa continues to expand its portfolio to make life simpler and more comfortable. Role Description This is a full-time on-site role for a Digital Marketing Intern. The Digital Marketing Intern will be responsible for assisting with social media marketing, conducting online marketing campaigns, analyzing web analytics, and supporting various digital marketing initiatives. The role is located in Gurugram. Qualifications Skills in Social Media Marketing and Online Marketing Competence in Digital Marketing and Web Analytics Strong Communication skills Passion for digital trends and emerging technologies Ability to work collaboratively and take initiative Bachelor&aposs degree in Marketing, Communications, or related field is preferred Show more Show less
Posted 5 days ago
0.0 years
0 Lacs
pune, maharashtra, india
On-site
Company Description UpHomes is a rental platform designed for property owners, brokers, and flatmate seekers. It provides free property listings, simplified property management, and integrated communication tools to enhance connections and streamline the rental process. Aimed at making the rental experience more efficient, UpHomes is a leading platform in the industry. Role Description This is a full-time rote role for a Digital Marketing Intern. The Digital Marketing Intern will assist with day-to-day tasks including managing social media accounts, executing online marketing campaigns, analyzing web traffic and communicating with team members and clients to improve marketing efforts. The intern will contribute to the digital marketing strategy of UpHomes. Qualifications Skills in Social Media Marketing and Communication Experience in Digital Marketing and Online Marketing Interest in the real estate or rental industry is a plus Show more Show less
Posted 5 days ago
0.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Company Description Lentera Technologies Private Limited specializes in creating custom software solutions for various industries. The company excels in addressing business challenges and consistently aims to deliver customer satisfaction. Our expertise ensures that we provide tailored solutions that meet the specific needs of our clients, leading to increased efficiency and success. Job Location: Madipakkam Salary: 15k to 18k Qualification: MBA Role Description This is a full-time on-site role for a Digital Marketing Specialist located in Chennai. The Digital Marketing Specialist will be responsible for developing and implementing digital marketing strategies, managing social media accounts, analyzing web traffic, and optimizing online marketing campaigns. Daily tasks also include creating and curating content, communicating with stakeholders, and staying updated on the latest digital marketing trends. Qualifications Proficiency in Social Media Marketing and Digital Marketing Experience in Web Analytics and Online Marketing Excellent Communication skills, both written and verbal Ability to analyze data and derive actionable insights Bachelor&aposs degree in Marketing, Communications, or a related field Experience in a similar role is preferred Strong organizational and time management skills share your resume to [HIDDEN TEXT] Show more Show less
Posted 5 days ago
0.0 years
0 Lacs
ahmedabad, gujarat, india
On-site
Company Description SculptSoft is an AI Software Development Company that transforms bold ideas into intelligent, scalable, and future-ready digital solutions. With over 13 years of experience, we specialize in Artificial Intelligence, Generative AI, and automation across various industries such as Healthcare, Fintech, Education, and more. Our AI-led approach speeds up development, reduces complexity, and helps launch faster while maximizing quality and ROI. We support clients throughout the full product lifecycle, from discovery to optimization. Our strategic teams in India and the USA are dedicated to AI-powered innovation. Role Description This is a full-time on-site role for a Digital Marketing Intern located in Ahmedabad . The Digital Marketing Intern will assist in planning and executing digital marketing campaigns, including social media marketing, email marketing, and online advertising. Daily tasks will include analyzing performance data, updating content on various digital platforms, and collaborating with the marketing team to optimize strategies. The intern will also research market trends and assist in developing creative digital marketing strategies. Qualifications Skills in Social Media Marketing and Online Marketing Experience in Digital Marketing and Web Analytics Strong Communication skills Ability to analyze performance data and market trends Creative and strategic thinker Team player with the ability to work in a fast-paced environment Bachelor&aposs degree in Marketing, Business, Communications, or a related field is beneficial Show more Show less
Posted 5 days ago
7.0 - 12.0 years
2 - 6 Lacs
coimbatore
Work from Office
Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.
Posted 5 days ago
7.0 - 12.0 years
2 - 6 Lacs
lucknow
Work from Office
Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.
Posted 5 days ago
7.0 - 12.0 years
2 - 6 Lacs
chennai
Work from Office
Position Overview : - We are seeking an experienced Online Reputation Manager to join our Miko Customer Support team. The ideal candidate will have a proven track record of successfully improving ratings and reviews on various online platforms, with a particular focus on Google Business, Google Playstore, iOS app store, and Amazon. The candidate should have extensive experience in enhancing Amazon ratings for both US and Indian listings. As an Online Reputation Manager, you will play a pivotal role in maintaining and enhancing our brand's online reputation, driving customer satisfaction, and ensuring a positive user experience across different platforms. Key Responsibilities : - Develop and execute strategies to improve ratings, reviews, and overall online reputation on platforms such as Amazon, Google Business, Google Playstore, iOS app store, TrustPilot, etc. - Collaborate with cross-functional teams, including Marketing, Customer Support, Product Development, and Sales, to align reputation management efforts with overall business goals. - Analyze and monitor customer feedback and sentiment across various online platforms, identifying trends and insights to drive actionable improvements. - Lead and manage a team of reputation management specialists, providing guidance, training, and performance evaluations. - Respond promptly and professionally to customer reviews, addressing concerns, resolving issues, and maintaining a positive brand image. - Implement best practices for managing online reviews, ratings, and feedback, ensuring consistency and alignment with brand messaging. - Develop and maintain relationships with key stakeholders and partners to drive positive collaboration and facilitate reputation management initiatives. - Stay updated with industry trends, competitive landscape, and changes in online platform algorithms to adapt strategies as needed. Requirements : - Graduate/Postgraduate with 7+ years of experience in customer service preferably in an e-commerce startup - Proven experience in improving ratings and reviews on online platforms, especially on Amazon for both US and India listings - Exceptional communication skills, both written and verbal, with keen attention to detail - Experienced in supporting US customers - Strong team management skills, with the ability to motivate and guide a remote team - Results-driven mindset with a strategic approach to reputation management - Ability to analyze data, derive actionable insights, and make informed decisions - Flexibility to work in shifts, including night shifts, to accommodate different time zones - Working knowledge of customer service software & tools. Must be comfortable with Telephony systems, Helpdesk app preferably Zendesk serving customers across all channels (calls, emails, chat & social media) - Proactive, adaptable, and able to thrive in a fast-paced, ever-changing environment. - If you are a highly motivated individual with a passion for online reputation management and a proven ability to drive positive results, we encourage you to apply. Join our team and contribute to building a strong and favorable online brand presence that resonates with our customers and stakeholders.
Posted 5 days ago
0.0 - 1.0 years
3 - 3 Lacs
hyderabad, gurugram
Work from Office
Digital Marketing Certification or internship required Graduation Mandatory 5 Days working Rotational shifts & offs Salary upto 3.5 LPA Need Immediate Joiners Cab Facilities & Allowances Contact sonam= 9990040561 Required Candidate profile Candidate must have certification or Internship Graduation is mandatory Good Communication Skills Perks and benefits Work Environment Career Stability Allowances
Posted 5 days ago
1.0 - 3.0 years
2 - 5 Lacs
bahadurgarh
Work from Office
The Right Guru is looking for Digital Marketing Professional to join our dynamic team and embark on a rewarding career journey Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains our social media presence. Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs). Identifies trends and insights and optimizes spend and performance based on the insights. Brainstorms new and creative growth strategies through digital marketing. Plans, executes, and measures experiments and conversion tests. Collaborates with internal teams to create landing pages and optimize user experience. Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Identifies critical conversion points and drop off points and optimizes user funnels. Collaborates with agencies and other vendor partners. Evaluates emerging technologies. Provides thought leadership and perspective for adoption where appropriate. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying. Managing online marketing campaigns. Expertise in SEO, social media marketing, email marketing, and analytics.
Posted 5 days ago
0.0 - 1.0 years
0 Lacs
rajkot
Work from Office
The candidate will seek a passionate Digital Marketing Trainee to support our online marketing efforts. The candidate will assist with SEO, content creation, and social media management while gaining hands-on experience in digital marketing tools and strategies. Responsibilities Assist in SEO optimization of website pages & blogs. Support in executing multiple creative projects. Help in creating promotional, copyright, and technical content for products/services. Proofread/edit communications for grammar and accuracy under guidance. Conduct online research, generate/develop original content for websites, and draft unique content including articles, blogs, press releases, and webpage content tailored to social media platforms like Facebook, LinkedIn, Twitter, Instagram, etc. BE, ME, BCA, MCA, B.Tech, M.Tech, M.Sc (CA & IT), Diploma in Computer IT/EC, PGDCA. Basic knowledge of social media platforms. Willingness to learn digital marketing tools and techniques. Ability to multitask and collaborate in a team. Strong written and verbal communication skills. Interest in content creation and management. 530, West Gate 2, Ayodhya Chowk, 150 Feet Ring Road Rajkot, Gujarat 360006.
Posted 5 days ago
2.0 - 7.0 years
4 - 9 Lacs
ahmedabad
Work from Office
We are seeking a dynamic and highly motivated Odoo ERP Business Development Executive (BDE) to join our team. The BDE is expected to identify and create new sales opportunities, develop and maintain client relationships, and create and execute effective sales strategies to achieve revenue targets. Key Responsibilities: Develop and execute a strategic sales plan to achieve sales targets and expand the customer base for Odoo ERP solutions. Identifying new business opportunities and developing relationships with potential clients. Identify and generate leads through various channels such as online marketing, events, and networking. Keep up-to-date with market trends and competitors activities to identify opportunities and threats. Develop proposals and presentations to pitch Odoo ERP solutions to potential customers. Building and managing a sales pipeline to ensure consistent revenue growth. Negotiating contracts and closing deals with clients. Manage and maintain accurate sales records, reports, and forecasts. Providing ongoing support and account management to clients to ensure customer satisfaction and repeat business. Participate in industry events and conferences to promote the company and its solutions. Collaborate with the technical team to ensure successful implementation of Odoo ERP solutions. Track and report on sales performance and provide regular updates to management. Train and educate customers and partners on the benefits and use of Odoo ERP solutions. Qualifications: Bachelors degree in business, marketing, or a related field. Up to 2 years of experience in IT sales, business development, or a related field. Experience with Odoo ERP or other ERP systems is highly preferred. Strong communication and interpersonal skills. Ability to build and maintain relationships with clients and internal teams. Excellent presentation and negotiation skills. Proven track record of achieving sales targets. Strong problem-solving and analytical skills. Ability to work independently and as part of a team. Willingness to travel as needed. If you are a self-starter with a passion for sales and a proven track record of success, we encourage you to apply for this exciting opportunity. Identify and pursue new business opportunities to expand the companys customer base. Manage the sales process from lead generation to deal closure and follow-up. Develop and maintain strong relationships with key clients and partners. Analyze market trends and competitor activity to identify new areas for growth. Collaborate with cross-functional teams to ensure successful delivery of projects and customer satisfaction.
Posted 5 days ago
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