Office Manager

We are a Canada based Immigration Company, and we are looking for a Full time Office Manager to work in our back-end support office in India.

Key Responsibilities

• Supervise a team of immigration file processors handling visa applications and supporting documents.
• Assign daily/weekly workloads and monitor task completion and quality.
• Provide guidance on file preparation, timelines, and case prioritization.
• Coordinate with head office on daily basis and make sure on time files preparation.
• Hire and Train office staff.
• Conduct regular team meetings to update on regulatory changes and internal policies.
• Ensure proper handling, organization, and filing of sensitive immigration documents.
• Review completed case files for accuracy, completeness, and compliance.
• Coordinate with legal or case management teams to clarify case strategies or resolve issues.
• Implement and maintain document tracking systems for deadlines, submissions, and follow-ups.
• Onboard and train new staff on immigration processing tools, procedures, and case types.
• Stay informed on immigration law changes and ensure team alignment through briefings or workshops.

Key Skills & Tools:

• Skills: Supervisory experience, attention to detail, understanding of immigration processes, organizational skills, confidentiality, time management.
• Tools: MS Office, Outlook, Microsoft Teams

Other:

• Work hours 10 AM to 6 PM Monday to Friday and 10 AM to 4.30 PM Saturdays
• Must Communicate with Head Office late evening for daily updates
• No Direct dealing with Clients . (This is back-end support office so there will be no walk-in, communication with client via emails./phone only.)

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹33,000.00 per month

Work Location: In person