Case Processor

We are looking for Full time Case Processor to work in our back-end support office.

Key Responsibilities

• Enter, update, and maintain accurate data in internal databases or case management systems.
• Prepare applications in timely manner and ensure all required documents are present and correctly formatted according to case type.
• Flag missing or incomplete information and follow internal protocols to escalate or resolve issues.
• Accurately input case data into systems within required timeframes.
• Cross-reference information with supporting documents or external systems to validate content.
• Maintain data integrity while complying with formatting and naming conventions.
• Upload, label, and categorize documents into the appropriate folders or systems.
• Ensure secure storage and handling of sensitive or confidential documents.
• Assist with digital archiving and retrieval of historical case files when required.
• Report work on daily basis to Office Manager

Key Skills & Competencies:

• Attention to Detail – for reviewing and inputting accurate case data.
• Time Management – to handle high volumes of files within deadlines.
• Confidentiality – to manage sensitive or personal information securely.
• Tech Literacy – familiarity with databases, MS Office, Outlook and document management systems.
• Problem-Solving – to identify and correct issues in documentation or data.

Other :

• Work hours 10 AM to 6 PM Monday to Friday and 10 AM to 4.30 PM Saturdays
• No Direct contact/dealing with Clients. (This is back-end support office so there will be no public interaction)

Job Type: Full-time

Job Types: Full-time, Permanent

Pay: ₹12,500.00 - ₹15,000.00 per month

Work Location: In person