Office Manager & Customer Service

Remotee is seeking a reliable and professional Office Manager & Customer Service Executive to oversee daily office operations while handling client interactions. This role requires excellent English and Tamil communication as you will be supporting international clients via phone and email.

Key Responsibilities

• Manage front office and reception duties, including greeting visitors and clients.
• Handle incoming calls and emails from global customers in English.
• Provide customer service support on behalf of our clients through phone and email.
• Oversee office administration such as supplies, maintenance coordination, and scheduling.
• Maintain records, prepare reports, and assist with HR or recruitment activities when required.
• Ensure the office environment remains professional, welcoming, and well-maintained.

Requirements

• Strong English and Tamil communication skills (spoken and written) — essential for supporting global clients.
• Minimum 1–2 years of experience in office administration, receptionist, or customer service roles.
• Professional telephone etiquette and confident communication style.
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer skills.
• Ability to multitask, prioritize, and manage time effectively.
• Professional appearance with a positive and proactive attitude.

Preferred Skills

• Experience in handling international customer service calls.
• Prior experience in coworking, hospitality, or other client-facing roles.
• Knowledge of basic HR or recruitment processes.

What We Offer

• Competitive salary based on experience.
• Work in one of the best coworking offices in Madurai.
• Career growth opportunities into operations or client management roles.
• Supportive and professional work culture.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

• Paid time off

Ability to commute/relocate:

• K. K. Nagar, Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Indicated your expected monthly salary in INR. Do not put negotiable. (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

Application Deadline: 30/08/2025