Office Administrator / Clinic Administrator

Location -

Salary Range:

Job Summary:

We are seeking a friendly, organized, and compassionate Office Administrator/ Client Administrator to join our team.

The ideal candidate will be the first point of contact for our center, ensuring a warm and

welcoming environment for children, parents, and visitors. This role requires excellent

communication skills, multitasking abilities, and a passion for working in a child-centric,

therapeutic setting.

Key Responsibilities:

Front Desk Operations:

- Greet and assist children, parents, and visitors with a positive and professional attitude.

- Manage incoming calls, emails, and inquiries, providing accurate information about our

services.

- Schedule and coordinate appointments for SLP, OT, and Behavioral Health sessions.

- Maintain and update client records, ensuring confidentiality and accuracy.

- Maintain inventory of office supplies and therapy materials.

- Assist in organizing the center's activities.

Customer Service:

- Address concerns and queries from parents and caregivers with empathy and

professionalism.

- Build and maintain strong relationships with families, ensuring a positive experience at the

center.

Team Collaboration:

- Work closely with therapists, counselors, and other staff to ensure smooth operations.

- Assist in maintaining a clean, safe, and child-friendly environment.

Qualifications & Experience:

- Bachelors Degree.

- Prior experience in a front desk or customer service role, in a hospital, healthcare or childcare

setting.

- Proficiency in Microsoft Office (Word, Excel) and basic computer skills.

- Excellent verbal and written communication skills in English, Hindi and Marathi.

- Strong organizational and multitasking abilities.

- Compassionate, patient, and comfortable working with children with special needs.

Working Hours:

- Flexible hours as per business requirements.

- Willingness to work occasional weekends or extended hours if needed.