Office Admin & Client Relationship Executive

Job Title: Office Admin & Client Relationship Executive
Working Hours: 9:30 AM to 6:00 PM – Monday to Saturday Salary:10% to 30% hike from the last drawn salary (based on experience and performance)

Roles and Responsibilities

1. Communication & Coordination

Manage WhatsApp and email communication efficiently.

Follow up on pending tasks and ensure timely updates.

Regular client follow-ups for documents and confirmations.

Handle phone calls and respond with accurate information.

Follow up with leads to explore new business opportunities.

2. Follow ups

Follow up on payments including GST, ROC, and other service fees.

Maintain fee records (monthly, individual, GST).

Record transactions in Tally.

Send proformas and invoices to clients.

Coordinate GST filing tasks with the internal team.

Maintain staff attendance and salary records.

Monitor monthly cash flow and ensure timely payments to service providers.

3. Lead Follow ups

Follow up on leads from various sources (mail, website, phone, references).

Provide consultation and set up meetings.

Prepare and send client proposals.

Update lead sheets and work on lead conversions.

4. Client Reminders

Send reminders for due dates: GST, TDS, bookkeeping, certifications, DSCs, advance tax, ROC, and IT filings.

5. Administrative Tasks

Coordinate with outsourcing partners.

Support recruitment and conduct interviews.

Monitor team performance and adherence to work schedules.

Assign tasks as per senior’s direction and follow up.

Maintain client contact records and manage couriers.

Ensure smooth associate-client coordination and address client issues.

Organize and plan tasks based on deadlines (monthly, quarterly, yearly).

Preferred Candidates:

Female candidate with 2–3 years of relevant experience in client handling, office coordination, or accounts support.

Strong communication, follow-up, and interpersonal skills.

Proactive, responsible, and confident in handling client interactions and internal coordination.

School teachers who are ready for a career change—step into a new professional journey with us!"

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

• Fixed shift

Work Location: In person