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Office 365 Support Executive

Office 365 Support Executive

Smartnet Software

3 - 6 years

1 - 4 Lacs

pune

Posted:1 week ago| Platform:

Apply

Skills Required

microsoft office technical support support executive ticketing incident management troubleshooting sharepoint communication and interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Office 365 Support Executive to join our team. The ideal candidate will have a strong background in Microsoft Office 365 and excellent technical skills.

Roles and Responsibility

Provide technical support and troubleshooting for Office 365 applications, including Outlook, Exchange, and SharePoint.

Manage and resolve complex technical issues related to Office 365 services.

Collaborate with other teams to ensure seamless integration of Office 365 with existing systems.

Develop and maintain documentation of technical procedures and solutions.

Stay up-to-date with the latest features and updates of Office 365 products.

Train and guide end-users on Office 365 applications and best practices.

Job Requirements

Strong knowledge of Microsoft Office 365, including Outlook, Exchange, and SharePoint.

Excellent technical skills and problem-solving abilities.

Ability to work independently and as part of a team.

Strong communication and interpersonal skills.

Experience with ticketing systems and incident management tools.

Familiarity with ITIL processes and methodologies.

Disclaimer - This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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Office 365 Support Executive