4158 Non Voice Jobs - Page 3

Designation : Customer Service Executive Location : Chinchpokli Relevant experience required for Voice & Non-Voice process. Key Deliverables / Accountabilities 1. Resolving the client queries within the defined timeframe. 2. To resolve customer queries over phone and/or email 3. Strong verbal and written communication skills which includes (Fluency & Coherence, Grammatical ability, Pronunciation & Interactive Communication) 4. Basic Computer knowledge is required. Competencies Required 1. Good communication and listening skills 2. Responding promptly, problem solving skills 3. Ability to explain information clearly and in a simple language. 4. Patience & Convincing skills 5. Empathy for customer needs 6. Possess good organizational and time management skills 7. Exhibit strong teamwork Essential Educational, Experience Qualification & Compensation • Qualification Needed: Graduation / Post Graduation (Relevant experience and suitable qualification will be preferred) • Relevant and team handling experience: 4 to 8years • Upto 35 year Interested candidates can share cvs on ruchi.kedia@sbicapsec.com

Role & responsibilities Handle inbound and outbound customer inquiries via chat in a timely and professional manner. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues effectively while maintaining a positive attitude. Document all chat interactions and escalate complex issues to appropriate departments. Maintain high-quality customer service standards and meet key performance indicators (KPIs). Collaborate with other team members and departments to enhance customer experience. Adapt to different customer cultures and communication styles with empathy and professionalism. Continuously update knowledge about the companys products, services, and processes. Work flexible hours, including shifts to accommodate different time zones as needed. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 30th July 2025 (12PM-1PM) || Ahmedabad Location Date: 30th-July-2025 (Wednesday) MS Teams meeting ID: 436 388 315 3772 MS Teams Passcode: wk7PE7mU Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Key Responsibilities: Respond promptly and professionally to customer inquiries through live chat. Provide accurate information about products, services, policies, and procedures. Troubleshoot and resolve customer issues effectively in real-time. Handle multiple chat conversations simultaneously while maintaining quality. Maintain a high level of customer satisfaction by delivering exceptional service. Document chat interactions and escalate complex issues to appropriate departments. Adhere to company guidelines, policies, and customer service standards. Collaborate with international teams to address cross-border customer needs. Keep updated with product knowledge, company updates, and market trends. Work flexible shifts to accommodate different time zones. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Infiniti Retail Ltd. is looking for Customer Service Specialist to join our dynamic team and embark on a rewarding career journeyAnswering customer inquiries via phone, email, live chat, or in-person.Responding to customer complaints and resolving issues in a timely and effective manner.Gathering customer feedback and suggesting ways to improve the customer experience.Providing product and service information to customers.Processing orders, returns, and exchanges accurately and efficiently.Updating customer information and purchase history in the company's database.Escalating complex or high-priority issues to the appropriate department or supervisor.Good organizational and time management skills.Should have strong communication and problem-solving skills.

Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Required Candidate profile Handle customer queries through email, chat, or tickets in a timely and professional manner. Maintain accurate and detailed records of customer interactions.

Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Required Candidate profile Handle customer queries through email, chat, or tickets in a timely and professional manner. Maintain accurate and detailed records of customer interactions.

Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Required Candidate profile Handle customer queries through email, chat, or tickets in a timely and professional manner. Maintain accurate and detailed records of customer interactions.

SFour Media Private Limited is looking for Live Chat Support Executive to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

HSC with 6 months exp/ graduate fresher (technical background only) Salary - 25k inhand + incentives 6 days working with any 1 week off Rotational shift Perks and benefits Incentives up to 5K monthly

- No B.Tech/Engineering background. -ONLY BCOM/BBA GRADUATES - Passing year of Graduation should be between 2021-2025 - 2025 Graduates should have their provisional certificate - Highest qualification should be Graduation - Not applicable - PG/MBA - Should be okay with Rotational shift Role & responsibilities: Good communication skills (Written & Verbal) Good Analytical, logical, and reasoning skills. Must have basic skills in usage of MS word and MS excel. Good keyboard skills need to be able to toggle between many screens with speed and must be able to type with 30WPM and 90% accuracy. Must be willing to work in flexible shifts, multitask and be adaptable to change. Self-starter with an ability to work in a team environment. Must be able to handle the stress and pressure of SLAs. Job Description: Processing tasks assigned as per defined process SLA and providing solutions within the timelines. Meeting individual KRAs through productivity, accuracy, product knowledge, and schedule adherence. Understanding client requirement and resolving queries through emails. Adhering to company s compliances and policies. Completely work from office Perks and benefits : cab Services- Pick and Drop

Email & Chat process Any Graduation & above Minimum 1 year experience in Email or Chat Mandatory Salary: 3 LPA English & Hindi Day Shifts 6 Days Working, 1 rotational week off Location - Begumpet Required Candidate profile Any graduate with one year of experience in Email & Chat Ready to work for 6 days in a week

Domain: US Telecom Inbound Chat Process- B2C Required - Min 6m exp in chat process Location: Pune Shift: US Rotational Night Shifts Mode: Work From Office Both way cabs Immediate joiners Contact - Divyam (8905344933)

Hiring International Non-Voice Process Location: Bangalore CTC: 3.5 LPA 4.5 LPA Call & Book Your Interview Slot: 7829336034 / 7829336202 / 8884777961 / 9380300644 Eligibility: Graduates only Freshers or candidates with experience in international non-voice process Excellent written communication skills Immediate joiners only Roles & Responsibilities: Assist international customers via chat and email support Resolve queries related to products, services, or transactions Ensure timely and accurate responses with a focus on customer satisfaction Maintain ticket quality, productivity, and adhere to defined SLAs Coordinate with internal teams for resolution of customer concerns Work with a global brand and kickstart your career in international customer support. Warm greetings from Rivera Manpower Services

. Opening for Freshers candidates in BPO Domain. -English + Hindi or Kannada or Malayalam is required -Salary 14k to 18k depending on experience. -Providing customer support. Call Sameera 9403893923 TO APPLY. . Required Candidate profile -Language- English+ Hindi or Malayalam or Kannada -Graduation Mandatory.-Immediate joiners required. Voice Process / Non voice / Call center / BPO

We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. A keen player with an ability to learn fast and grow. A team player with a zeal to perform in a team and grow. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platforms/ emails and ensure customer queries are resolved within defined turn around time. - Making sure to meet and exceed escalation committed service levels. Role & responsibilities Preferred candidate profile We are seeking highly motivated candidates with exceptional communication and written skills to join our team in Noida, India. Candidates comfortable to travel Noida sector 128 are only recommended to apply . Must be a graduate. Perks and benefits If Interested please connect on call Divya :-+91-8373955982, or else share your resume at divya.sharma@netimpactlimited.com

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call : HR Lilly @ 9880951682 (Call or whatsapp ) NO FEE CHARGED

Voice and chat/email support. Perks : - Both side cab facility - Rotational shift and offs - 5 days Working -Work Location : Civil Lines -Freshers 21-22k -Exp 26-27k Required Candidate profile - Handling International Customers - Must be okay with relocation if not in the hiring zone -MUST BE fluent in english

Team Leader with experience in Title and Settlement services or relevant BPS processes experience in the Insurance and Mortgage domain

Domain: US Telecom Inbound Chat Process- B2C Required - MIn 6m exp in chat process Location: Pune Shift: US Rotational Night Shifts Mode: Work From Office Both way cabs Immediate joiners Contact - Divisha(8529546798)

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 38,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.

SUMMARY Exciting Opportunity for Non-Technical Graduates to Start Their Career in a Leading Multinational Corporation Company Overview Our client is a multinational corporation headquartered in Ireland, specializing in consulting and processing services. Position Non-Voice Process Location Chennai - Sholinganallur Job Responsibilities Overseeing non-voice customer support operations Addressing customer inquiries through chat or email support (No Calling) Working in rotational shifts, primarily during the night Requirements Requirements: Graduates, any degree expect B.Tech/B.E/Master's Degree. Proficiency in spoken and written English with proper punctuation and grammar Possession of original hard copies of all semester marksheets and degree certificate Benefits Salary: upto 18700 CTC per month PF,ESI BOTH WAY CAB(Pickup and drop will be provided) Work From office

Greeting From The Job Factory....! Golden opportunity for freshers and Experience Fresher salary upto 4 LPA For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Designation: Customer Associate /Senior Customer Associate Nature of Job Voice / Chat / email etc: DUAL CHAT Job Location: NSEZ , NOIDA Sector 81 Job Type WFH / WFO: WFO Shift and working days: Night, 5 DAY MODULE Min Education required: HSC Mandatory Certification if any: Min Experience: 1 Year in International DUAL CHAT English Communication proficiency - voice: Versant 58 English Communication proficiency Written Computer Knowledge: 35WPM, 90 % Accuracy Familiar with MS Office and Use of Internet applications. Technical or Process specific knowledge: DUAL CHAT B2C domain is mandatory in BPO Interview Rounds: HR ROUND, OPS, VERSANT , LIVE CHAT Documentation requirements: Aadhar / All academic documents / all experience proofs / Photo ID / last 3 pay slips if exp