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0.0 - 5.0 years
3 - 4 Lacs
Visakhapatnam, Mangaluru, Bengaluru
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume, you will get call from HR.Interview will be online Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation and 20000 relocation bonus Cab facility+subsidize meal facility+incentives+night shift allowance+PF ESIC Perks and benefits Night Allowance+subsidize meal+Free cab+Incentives
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Guwahati, Shillong, Dimapur
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Interview will be Online, Apply with your resume,you will get call from HR. Required Candidate profile Candidate will get flight ticket and 5 days accommodation from Company side for relocation and 20000 relocation bonus Cab facility+subsidize meal facility+incentives+night shift allowance Perks and benefits Night Allowance, PF, ESIC, 24 days paid leave
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bhubaneswar, Kolkata, Ranchi
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume,you will get call from HR. Required Candidate profile Subsidizedmeal+Night Shift Allowance+Free Cab Facility+Incentives. Perks and benefits Night Allowance, PF, Esic, 24 days paid leave
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
maharashtra
On-site
The role of a Trainee Process Consultant-Non-Voice in Mumbai is to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you should possess basic knowledge of Claims Administration in a non-voice environment, exhibit good reasoning and analytical skills, and communicate fluently in the language required for the function/location. Active listening skills, a passion for learning, and influencing skills are essential for success in this role. Your responsibilities will include adhering to attendance and punctuality norms, acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per the process guidelines. It is crucial to adhere to Service Level Agreements (SLA), understand Quality & Auditing parameters, and meet assigned productivity goals while maintaining quality standards and meeting Turnaround Time (TAT) requirements. Mandatory skills for this position include exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with technology, including computers, software applications, and phone systems, is required. You should be able to understand basic data, drive individual and team efficiency through effective metric management, coach and motivate employees, evaluate performance, lead teams towards improved performance, delegate workloads, and problem-solve creatively. Preferred skills for this role include proficiency in MS Office, typing, and computer skills, effective communication in English, good analytical skills, and strong comprehension abilities. If you are a recent graduate with 0-1 year of experience and possess the skills and qualities mentioned above, and if you are located in Mumbai, India, we encourage you to apply for the position of Trainee Process Consultant-Non-Voice.,
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Noida, New Delhi, Gurugram
Work from Office
We are hiring Freshers for multiple departments in our growing organization. If you're looking to kickstart your career with exciting opportunities, this is your chance! Open Positions: Customer Care Executive Voice / Non-Voice Process MIS Executive – Data entry, reporting, Excel work Influencer Marketing Executive – Social media handling & coordination Marketing Executive – Offline/field and online promotions Accounts Executive – Basic accounting, Tally, Excel Eligibility: Freshers are welcome (0–1 year experience) Any Graduate – B.Com, BBA, BA, BCA, MBA, etc. Basic computer knowledge (MS Excel, Internet) Good communication skills (Hindi or English) Willingness to learn and grow in a fast-paced environment Perks & Benefits: Friendly work culture Career growth opportunities Immediate joining preferred
Posted 1 week ago
2.0 - 6.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Greetings !! Continuous monitoring and evaluation of the performance of the assigned team; Constantly monitoring the metrics/deliverables assigned to the team; Implementation of action plans, among others. Taking Supervise Hr Suvarna - 9502739374 Required Candidate profile Experience : Minimum 2 years of experience as a TL Minimum Graduation Required Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
Posted 1 week ago
0.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring International Non-Voice Process Location: Bangalore CTC: 3.5 LPA 4.5 LPA Call & Book Your Interview Slot: swathi 8884496983 swathi.rivera@gmail.com Eligibility: Graduates only Freshers or candidates with experience in international non-voice process Excellent written communication skills Immediate joiners only Roles & Responsibilities: Assist international customers via chat and email support Resolve queries related to products, services, or transactions Ensure timely and accurate responses with a focus on customer satisfaction Maintain ticket quality, productivity , and adhere to defined SLAs Coordinate with internal teams for resolution of customer concerns Work with a global brand and kickstart your career in international customer support. Warm greetings from Rivera Manpower Services swathi 8884496983 , 9513900441 swathi.rivera@gmail.com RECRUITMENT CONSULTANT RIVERA MANPOWER SERVICE
Posted 1 week ago
0.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 28th July 2025 (Monday) || Ahmedabad Location Date: 28th-July-2025 (Monday) MS Teams meeting ID: 411 444 183 761 7 MS Teams Passcode: eF6en2fF Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 1 week ago
0.0 - 4.0 years
0 - 2 Lacs
Chennai
Work from Office
Desired Candidate Profile 6 months - 4 years of experience in BPO industry or related field. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions for experieced Candidates Immediate joiners Preferred Job Description: To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases. Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc. Analyzing verifications received and quality check as per internal parameter. Achieving a low turnaround time for completing checks across all categories. Creating and maintaining healthy relationships with verification source contacts Drafting screening reports and send the same to the client relations team for issuance to the client. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Immediate joiners preferred.
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Noida, Hyderabad, Gurugram
Work from Office
HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Noida , Gurgaon & Hyderabad Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates communication should be good. For Noida: Salary - Upto 30k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 3000 Incentives will be provided based upon performance For Gurgaon: Salary - Upto 32k Ctc WORKING DAYS- 5.5 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided based upon performance For Hyderabad : Salary - Upto 25k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided based upon performance INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## VANSHIKA JAISWAL - 7275337755 #JobOpening #JobVacancy #Naukri #JobSearch #CareerOpportunity #HiringNow #JobAlert #CustomerService #CustomerHandling #CustomerCare #CSRJobs #CustomerSupport #BlendedProcess #ChatSupport #Chat #NonVoice
Posted 1 week ago
0.0 - 4.0 years
2 - 2 Lacs
Kochi
Work from Office
Role & responsibilities Handle international customer calls (inbound/outbound). Resolve customer queries efficiently and provide appropriate solutions. Ensure high levels of customer satisfaction through quality support. Provide accurate and timely responses. Maintain a positive and professional attitude. Preferred candidate profile Excellent verbal communication skills in English. Freshers can also apply. Typing speed of 35 WPM with 90% accuracy . Basic understanding of customer service principles. Flexibility to work rotational night shifts from office . Graduates, Postgraduates, and +2 qualified candidates can apply. Perks & Benefits Attractive Salary + Incentives. Weekly 5 days working and two days off. 2-Way Cab Facility. Opportunity to build transferable skills Room for career growth and personal projects. Positive Working Environment. Interested candidates can also reach out to us through the given mail ID. Email: Akshay.K@sutherlandglobal.com Good English communication is a must...
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Job description Job Opening: Customer Support Executive (International Voice ,Blended & Chat Process) Locations: Yerwada | Magarpatta | Hinjewadi Phase 2 | Viman Nagar ,Kharadi Pune Salary: 2.8 LPA 6.5 LPA (Based on Experience)In Hand Upto - 18k to 49k Incentives: 2,000 5,000 per month Shifts:UK,US Rotational (24/7 Support) Work Schedule: 5 Days Working | 2 Rotational Offs Perk: Free Two-Way Cab Facility Job Summary: We are hiring energetic and enthusiastic freshers for International Voice Process roles. A great opportunity to start your career in customer support with global exposure. Key Responsibilities: Handle international customer calls (inbound) Communicate professionally and resolve queries Ensure high-quality service within timelines Follow process guidelines and maintain performance Eligibility Criteria: Freshers and experienced candidates can apply Good English communication skills required Any graduate can apply (Backlogs accepted) Immediate joiners preferred Comfortable with rotational/night shifts Benefits: Fixed salary + monthly performance incentives Paid training provided Free two-way cab service Growth opportunities in a reputed MNC Supportive work culture NOTE - NO VIRTUAL ROUNDS WE DON'T CHARGE Interested Candidates can call or share their updated cv on Below Mentioned Details Contact Person - HR RUMANA 9607053130
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Hi Jobseekers, Greetings from ShiningStarsITPL! We are hiring for Noida location. Any Undergraduate/Graduate who has excellent communication in English can easily apply. Location - Noida,Sector - 62 Process - Chat Process Profile - Customer Service Executive Working - 6 days Shift - Rotational Shifts Salary - For Fresher - 18 k ctc For Experience - 23k ctc. 4k Quarterly bonus Roles and Responsibilities Handle customer queries through chat support, email support, and non-voice processes. Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and courteousness in all interactions with customers. Collaborate with team members to achieve process goals and objectives. Ensure compliance with company policies, procedures, and regulatory requirements. Desired Candidate Profile 0-4 years of experience in BPO industry or related field (preferably). Graduate fresher or experienced candidate from any stream except technical background. Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts as per business needs. If you are interested can easily connect with me on mentioned number below -7355126736(Ishwari sonker) / 7355013912(Tamanna) Thanks & Regards, Ishwari sonker Hr Executive ShiningstarsITPL
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Guwahati, Bhubaneswar, Bhopal
Work from Office
Handle customer queries via email , chat.. Provide customer service by resolving issues. Fresher & Experienced both can apply with excellent communication Interview Mode-Telephonic Job Location-Ahmedabad If ready to relocate,then only apply.
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
Interested candidates can share their cv on 9136733588 Only hiring for Navi Mumbai - Ghansoli No relocation Requirement and process - Email process - Global Shift timings - 24*7 and 2 rotational offs One way drop - Female 10pm-5am - Male 12am-5am 80% voice 20%mail Salary bracket upto 29k Good communication skills required Email experience required Offer letter, Salary slips and experience letter required Immediate and limited joining Age criteria - 39 Openings - 5
Posted 1 week ago
0.0 years
1 - 2 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Act as the first contact for client tech issues, resolve domain/DNS queries, manage TLD policies, guide clients, escalate complex cases, maintain ticket records, and stay updated on domain/DNS trends and best practices. Required Candidate profile Graduate Fresher.
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Jamshedpur, Ranchi, Raipur
Work from Office
Hiring For customer support executive (Chat Process)-Ahmedabad Note: Apply if you are ready to relocate in Ahmedabad Salary:23k to 40K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV :6357157165/6357157162 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English
Posted 1 week ago
2.0 - 7.0 years
3 - 8 Lacs
Gurugram, Delhi / NCR
Work from Office
Handle inbound/outbound calls and chats from international customers Resolve customer queries related to products, services, or technical issues Ensure high levels of customer satisfaction through timely and effective communication Required Candidate profile Location: Near Sikanderpur Metro Station, Gurgaon Working Hours: 6:00 PM – 3:00 AM IST Working Days: 5 Days a Week (WFO) capitalplacement02@gmail.com
Posted 1 week ago
0.0 - 2.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
About Organization: eClerx is hiring a Product Data Management Analyst who will work within our Product Data Management team to help our customers enhance online product data quality for Electrical, Mechanical & Electronics products. It will also involve creating technical specifications and product descriptions for online presentation. The candidate will also be working on consultancy projects on redesigning e-commerce customers website taxonomy and navigation. Company website link: www.eclerx.com Job Roles & Responsbilities: Ticket Management: Create, update, and track support tickets in Salesforce. Ensure all ticket details are accurately logged and updated in the system. Monitor ticket status and escalate issues as needed to appropriate teams. Profile Updates: Maintain and update user profiles in Salesforce, ensuring data is correct and up-to-date. Ensure proper access rights are granted to users based on their roles. Assist in troubleshooting and resolving user access or profile-related issues. Contact Management: Add and update contact information in Salesforce, ensuring accuracy and consistency. Maintain and manage relationships with clients or prospects within the Salesforce CRM. Ensure contact records are properly categorized and segmented for efficient communication. Data Entry & Accuracy: Regularly review Salesforce data for inconsistencies and errors. Clean and maintain Salesforce data to ensure high data quality and integrity. Work closely with other departments to ensure Salesforce data is accurate and up-to-date. Assist other team members with Salesforce-related tasks as required. Requirements: Basic knowledge of Salesforce CRM platform. Strong attention to detail with the ability to update records accurately. Excellent written and verbal communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong problem-solving skills and a willingness to learn. Familiarity with ticket management and customer relationship processes. Basic knowledge of Salesforce CRM platform (Creating & updating Tickets, Profile update ) Build custom quotes via Salesforce CPQ Update Payment Requests to client via Chargent request, aligning with CPQ builds Update and send chargent requests for signed contracts not completed within 72 hours of contract signing Send updated payment requests to clients with credit cards expiring in 30 days Monitor post-job closing Client agreed cases to ensure supporting documentation has been loaded. Outreach to sales via case for missing documentation. Strong attention to detail with the ability to update records accurately Excellent written and verbal communication skills Ability to prioritize and manage multiple tasks in a fast-paced environment Strong problem-solving skills and a willingness to learn Familiarity with ticket management and customer relationship processes. L1 Support Analyst will serve as the first point of contact for issues related to Salesforce CRM, handling and resolving Level 1 support tickets. Primary responsibility will be to triage, troubleshoot, and resolve basic user issues, ranging from login/access problems to data entry errors and minor configuration queries. Need to work closely with business users, internal teams, and higher-tier support to ensure smooth and efficient Salesforce operations. Key Responsibilities: Monitor and manage incoming L1 support tickets related to Salesforce (SFDC). Troubleshoot and resolve common issues such as: Login/access problems Missing fields or page layout inconsistencies Report/dashboard access issues Data visibility or user permission questions Document issues and resolutions in the ticketing system. Route more complex issues to L2/L3 support teams, while ensuring clear documentation and context. Assist users on basic questions & system navigation. Maintain user accounts, roles, and permission sets under guidance. L1 team will be responsible for validating customer addresses, identifying missing information, and updating our systems to reflect accurate data. Collaborate closely with customer service, logistics, and technical teams to ensure timely resolutions and an excellent customer experience Review and respond to incoming Level 1 support tickets related to address issues. Validate delivery addresses for accuracy, format, and completeness using internal tools or external databases. Identify and fill in missing information (e.g., postal codes, unit numbers, city names) based on available data. Communicate with internal teams or customers when additional clarification is required. Update ticketing systems and CRM platforms with corrected or completed data. Escalate complex issues to Level 2 or Level 3 support or relevant departments as needed. Skills required: -Any Graduate -Good Communication skills -Basic of Microsoft excel Shifts: Day shift EMEA Designation: Analyst (Executive) Location: Airoli Navi Mumbai-WFO/Hybrid Experience: 0-2 years Salary: Upto 3 lacs Interview process: 2 rounds Interested candidates can mail their resume to Manisha.H.C@eclerx.com- Manisha Hotchandani or revert to this job posting. Thanks, Vivek Gopal eClerx Services
Posted 1 week ago
0.0 years
2 - 2 Lacs
Pune
Work from Office
Cognizant hiring Freshers for International BPO Non-Voice Process in Pune location. Job Title : Process Executive -Data Job Location : Pune (Hinjewadi - Phase 3) Shift : US Shift/Night Shift Work Mode - Work from Office Desired Profile : Any Arts & Science graduates from 2022/2023/2024 batch only are eligible Graduation is a must - BA/BBA/B.Com/BCA/B.Sc graduates only Diploma, Engineering and Post-Graduates are not eligible Should have good Communication skills Should be willing to work in Night shifts (US Shifts) Should be ready to work from office Mandatory Documents : Provisional/Degree certificate from University Consolidated Marksheet / Semester wise marksheets from Universty Govt ID Proofs (Aadhaar/PAN/Voter or Passport) Interested candidates share your updated resume to - Pragya.Shrivastav@cognizant.com
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Customer Care Executive • Shifts: Rotational, 9hour shift • Experience: Fresher Can Apply • Salary: Up to 30,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 033-6902 -8985 for interview Required Candidate profile Customer Care Executive • Shifts: Rotational, 9hour shift • Salary: Up to 30,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 033-6902 -8985 for interview
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Captive Unit based in Gurugram location Hiring for under graduate or graduate fresher gurgaon location non voice email and chat 24*7 cabs call Himanshu@9289877542
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring under graduate fresher 24*7 shifts email and chat process cabs Gurgaon location cabs Himanshu@9289877542
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice & Chat Support UG Freshers also can apply US rotational shift & off Walkin Interview Immediate Joiners only Salary from-18k upto 37k take home SANIYA KOUSAR@9611785974 thejobfactorysaniya@gmail.com
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Greetings from THE JOB FACTORY International voice openings UG freshers also can apply Voice support / Non voice US rotational shift and off Immediate joiners only Call Devishree@9901195084 devishreethejobfactory@gmail.com
Posted 1 week ago
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