Noc Technician

ti Steps

2 - 5 years

3 - 6 Lacs

hyderabad chennai bengaluru

Posted:22 hours ago| Platform:

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Skills Required

server support network troubleshooting lan support triage mcp server monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:

NOC Technician

Key Responsibilities:

Monitor
network systems, servers, and applications using NOC tools and dashboards.
Identify and troubleshoot
network and system alerts, escalating issues when necessary.
Perform first-level diagnosis
and resolution for incidents and service requests.
Escalate unresolved issues
to higher-level engineers or vendors as per escalation procedures.
Track, document, and update
all incidents and service requests in the ticketing system.
Perform routine network health checks, backups, and preventive maintenance.
Coordinate with field engineers, ISPs, and internal teams
to resolve connectivity or performance issues.

Preferred Qualifications:

Certifications such as
CCNA, CompTIA Network+, ITIL, or equivalent.
Experience in
telecom, data center, or managed service provider (MSP)
environments.
Knowledge of
automation or scripting (Python, PowerShell)
for monitoring tasks.

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