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Network & Svcs Operation Senior Analyst

Network & Svcs Operation Senior Analyst

Accenture

5 - 8 years

6 - 11 Lacs

navi mumbai

Posted:2 days ago| Platform:

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Skills Required

databricks python information technology pyspark networking sql customer support operations telecom network operations maintenance programming customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Skill required: Network Billing Operations - Problem Management
Designation: Network & Svcs Operation Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
What would you do?
Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.
What are we looking for?
5 years of programming skills- advanced level in relation to responsibility for maintenance of existing & creation of new queries via SQL scripts, Python, PySpark programming skills, experience with Databricks, Palantir is advantage Other skills

Must be self-motivated and understand short turnaround expectations

Desire to learn and understand data models and billing processes

Critical thinking

Experience with reporting and metrics- strong numerical skills

Experience in expense, billing, or financial management

Experience in process/system management

Good organizational skills, self-disciplined, systematic approach with good interpersonal skills

Flexible, Analytical mind, Problem solver

Knowledge of Telecom Products and Services
Roles and Responsibilities:

In this role you are required to do analysis and solving of increasingly complex problems

Your day to day interactions are with peers within Accenture

You are likely to have some interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Network & Svcs Operation Senior Analyst