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Network & Svcs Operation Senior Analyst

5 - 8 years

7 - 10 Lacs

Noida

Posted:1 week ago| Platform: Naukri logo

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Skills Required

networking problem management customer support billing network operations switching eigrp network engineering bgp vrrp ospf change management itil certified routing technical support incident management vpn cisco routers troubleshooting ccna itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for? Ability to perform under pressure Problem-solving skills Detail orientation Results orientation Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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