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Network & Svcs Operation Associate

Network & Svcs Operation Associate

Accenture

1 - 3 years

4 - 8 Lacs

chennai

Posted:3 days ago| Platform:

Apply

Skills Required

networking problem management billing customer support network operations switching eigrp network engineering ccnp routing bgp ospf routing technical support vlan incident management network support cisco routers troubleshooting ccna itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Network Billing Operations - Problem Management

Designation: Network & Svcs Operation Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.

What are we looking for? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge

Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
Qualification
Any Graduation

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Network & Svcs Operation Associate