Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 3.0 years
2 - 6 Lacs
Pune
Work from Office
Experience: Minimum 1 year of relevant experience Required Skills: Hands-on experience with Cisco, Citrix NetScaler, Checkpoint/FortiGate/Palo Alto, load balancers, firewalls, SDN; basic routing protocols (BGP/OSPF); excellent troubleshooting and communication skills Certification: CCNA, CCDA, CCNP, CCDP (preferred)
Posted 4 days ago
2.0 - 4.0 years
4 - 6 Lacs
Chennai
Work from Office
Role & responsibilities Greetings from Innov Ultra Hiring for Network Engineer with 2 year of experience on paper REACH OUT TO HR HARSHDEEP - 8981452759 Preferred candidate profile Should be CCNA certified Should be a graduate Should hold atleast 2 year on paper experience as a network engineer Should have in depth knowledge about OSI layers, Switches, Routers, Lan, Firewall 1. What is a VLAN and why is it used?* 2. *How do VLANs work with VMware vSwitches?* Should be an immediate joiner (0-15 days) Job Title: Network Engineer VMware Experience: 2+ Years Certification: Global CCNA Certified Location: CHENNAI Job Type: Full-time REACH OUT TO HR HARSHDEEP - 8981452759 Key Responsibilities: Configure, manage, and troubleshoot VMware NSX, vSphere Distributed Switches, and other network virtualization components. Design and implement robust virtual networking solutions in alignment with business and security requirements. Perform routine maintenance, monitoring, and performance tuning of network components. Handle incidents, change requests, and escalations related to network infrastructure. Work closely with the infrastructure and cloud teams to ensure seamless integration between physical and virtual networks. Maintain accurate network documentation and change logs. Conduct network assessments, identify potential issues, and propose long-term improvements. Ensure network security compliance and participate in audits as required. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 2+ years of experience working in a network engineering role with exposure to VMware environments. CCNA Global Certification is mandatory. Strong knowledge of network protocols (TCP/IP, BGP, OSPF, VLANs, VPNs). Experience with firewalls, switches, and routers (Cisco preferred). Hands-on with VMware NSX, vCenter, ESXi, and virtual networking concepts. Basic scripting knowledge (PowerShell, Python) is a plus. Strong analytical and problem-solving skills. REACH OUT TO HR HARSHDEEP - 8981452759 Perks and benefits PF ESIC CAB
Posted 6 days ago
8.0 - 13.0 years
20 - 25 Lacs
Noida, Chennai, Bengaluru
Work from Office
Position: Cisco Engineer (N+C, R&S, SD-WAN) Experience: Up to 6+ Years Location: Remote Job Description: • Hands-on experience in managing LAN, WAN, SD-WAN, DC Networking, and Wi-Fi . • Strong understanding of TCP/IP, routing protocols, L2/L3 switches, Wi-Fi (802.11), and SD-WAN networks . • Implementation and troubleshooting experience with Wireless Controllers, Access Points, 802.1x, Wi-Fi protocols (802.11a/b/g/n/ae/ac) . • Good understanding of VLAN, VTP, DTP, 802.1Q trunk, STP, MSTP, ACL, SNMP configuration . • Experience working on Routers and Switches (Cisco ASR, ISR, Catalyst, Nexus) . • Configuring and troubleshooting BGP, OSPF, IS-IS, EIGRP, and static routes . • Expertise in STP, MSTP, RSTP, VSTP, HSRP, DHCP configuration and troubleshooting . • Hands-on experience with Cisco Viptela SD-WAN solutions . • Prior experience in implementation and migration projects involving the above-mentioned technologies is mandatory. • Strong troubleshooting and problem-solving skills. • Positive, communicative, and customer-oriented attitude. If you are interested in this opportunity and meet the required qualifications, please share your updated CV at your earliest convenience.
Posted 1 week ago
6.0 - 8.0 years
12 - 16 Lacs
Mumbai
Work from Office
Hi All, PFB Opening. Location-BKC Client NSE Network Engineer L3 Budget upto 16 LPA Brief JD Minium 6 to 8 years of experience in network domain Prior Experience working in BFSI Segment Hands-on experience on Cisco Nexus Switches, Datacenter tech, WAN Cisco 7600/ASR. Strong understanding of network infrastructure and technologies (routing, switching, multicast) Deep knowledge on network protocols Leading Network OEM (Cisco, Arista) Technologies Exposure Industry Standard Certifications on Data Center CCNA, CCNP-DC Knowledge of SDN Technical Skills (Must Have) Strong working knowledge of Networking technologies (ie routers, switches Core L3 switches, SD-WAN, SD -LAN, monitoring tools, Packet Captures. Should be strong in understanding network infrastructure, network hardware and must be able to implement, administer, troubleshoot network devices A deep knowledge of network infrastructure protocol is highly desired Hands-on experience on Cisco Nexus Switches, Datacenter tech, WAN Cisco 7600/ASR. Leading Network and Security OEM (Cisco, Nexus, Arista) Technologies Exposure Knowledge on SDN Solution (Cisco ACI , Vmware NSX) Technologies - Routing, Switching, Multicast Technical Skills (Nice to have) Have in depth knowledge in packet captures and analysis the behavior Hands on SDN (Software Defined Network) technologies e.g. OpenFlow, ACI, VMware NSX. Industry Standard Certifications on Data Center and Security CCNP-DC, CCIE Certification Preferred Network Project driving ability end to end. Job Description: - Plan, design, build and implement network and security infrastructure based on business requirement. Provide L2/L3 support for all network infrastructure deployed in the network. Respond, troubleshoot, identify root cause and remediate issues in timely manner. Prepares and completes action plan Excellent technical understanding of network domain Excellent grasping skills Hands-on experience on Datacenter Network and Security technologies. Ensure that all implemented projects meet best practices network and security guidelines. Assign Tasks and work with various project stakeholders to facilitate implementation and completion of the projects. Lead in evaluation of new products and services. Ability to handle high pressure situations. Ready to work in shifts Interested can share your updated resume on monika.salvi@nusummit.com Regards Monika 8828079506
Posted 1 week ago
6.0 - 11.0 years
25 - 40 Lacs
Bengaluru
Hybrid
CCNP Certification Mandatory Location: Bangalore, India Mode of Work: Hybrid (1 day work from office Thursdays of every week) Work Timings : 24*7 Shift based Support , Majorly EMEA hrs. and 2 resources in US hrs. Initial period of Contract : 6 Months (to be extended indefinitely in blocks of 6 m) T ech Stack Primary - Cisco R&S Secondary -IP Services - Firewall (PA & Fortinet) Other BlueCoat Proxy and Infoblox - DNS Job Description: Role Responsibilities & Key Accountabilities: Supports the technology lifecycle through the design, build and maintenance of systems, software and applications to ensure the highest quality outcomes across the domains Makes technical design and amendment decisions and independently manages the workload Translates business requirements into technical requirements and infrastructure and network capacity needs by efficiently sourcing data and undertaking appropriate analyses Ensures relevant reporting documentation is completed and follows internal and external standards Schedules and coordinates capacity / network upgrades, liaising with other areas of the business as needed to ensure service level objectives are met Manages upgrades and coordinates internal and third parties where required Creates accurate documentation and monitors system performance to effectively contribute to business and continual improvement activities Supports in deploying emergent engineering patterns across development teams. Coordinates design work in the infrastructure and network domain and contributes to crafting solutions. Qualifications & Experience: Bachelors degree or equivalent in an IT related field Previous experience in Architecture / Engineering Significant experience in technology based roles.
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Pune
Work from Office
Expertise in network protocols (TCP/IP, VLANs, VPNs) Deploys & configures routers, switches,firewalls, access points,IP cameras Integrates video surveillance, intrusion detection, access control, and fire alarm systems Manages fiber optics and Cisco
Posted 1 week ago
3.0 - 8.0 years
15 - 25 Lacs
Bengaluru
Work from Office
Job Summary Proficiency in Cisco switching technologies.(Must) Solid foundation of core networking concepts. Strong knowledge of dynamic routing protocols, including OSPF and BGP. Strong understanding of wireless technologies, with hands-on experience using Meraki products Excellent logical thinking and troubleshooting skills to effectively resolve complex issues.
Posted 1 week ago
5.0 - 10.0 years
15 - 30 Lacs
Hyderabad, Pune
Work from Office
Hi, Hope you are looking for a job change. We have opening for Network Engineer for an MNC in Pune & Hyderabad Location. I'm sharing JD with you. Please have a look and revert with below details and updated Resume to rejeesh.s@jobworld.jobs . Apply only if you can join in 15 Days. Its 5-Days Work from Office & 24/7 Rotational Shift. Role Network Engineer Experience: 5 - 15 Years Mode: Permanent Shift: 24/7 Rotational Shift Work Location : Hyderabad , Pune Notice Period: immediate to 15 Days Mandatory Skills: Networking, Routing, Switching , Wireless, Firewall, CCNP, CCNA Full Name (As per Aadhar Card) : Email ID: Mobile Number: Alternate No: Qualification: Regular Course: Graduation Year: Total Experience: Relevant experience: Current Organization: Working as Permanent Employee: Payroll Company: Years Of Experience in Networking: Years Of Experience in Routing : Years of Experience in Switching : Years of Experience in Cisco : Ready to work in 24/7 Rotational Shift : Notice period: Current location: Preferred location: Current CTC: Exp CTC: Pan Card Number : Date of Birth: Any Offer in Hand Official LWD : Any Offer in hand: Serving Notice Period: Can you join immediately: Ready to work from Office: Available Date & time for Virtual Discussion: Job Descriptions- Job Description 1 : L2/L3 Network Engineer (Cisco Switches) India (Pune and Hyd) (24x7 support-Shift) with Work from office. Primary Skills: Networking concepts with NAC deployment experience with focus on Cisco switches. Experience: L2 : 5 to 7 years and L3 : 7 to 10 years Required Skills: Strong experience in Routing and Switching technologies. Strong troubleshooting skills on Networking technology Experience in Managing large enterprise WAN, LAN and WLAN networks. Hands-on experience with NAC deployment. Expertise in multi-vendor L2/L3 switches and routers with experience in Cisco switches & routers a must. Proficiency in Cisco IOS/IOS-XE/NX-OS CLI Familiarity with Cisco Catalyst & Nexus switches. Setting up IP routing, sub-interfaces and VLAN interfaces (SVI) on routers and L3 switches. Implement ACLs, QoS, PBR (policy-based routing) etc. Familiarity with stacking technologies and Virtual switching systems (VSS) Cisco DNAC, SolarWinds or Nagios for network monitoring. Understanding SDN concepts and Cisco ACI Analyzing Cisco Show and debug commands Knowledge of Netflow protocol and related tools. In-depth knowledge of LAN/WAN support for data networks at Access, Aggregation, and Core network including redundancy protocols such as HSRP, VRRP etc. In-depth knowledge of WLAN technologies Wireless controller & access points. Thorough understanding of modern service provider TCP/IP data networks including MPLS, OSPF, BGP4, STP, RSTP, VTP, VLAN. Familiarity with MPLS & WAN communication technology like Internet VPN, SSL VPN. Good knowledge and hands-on experience with routing and switching. Router, Switch, and IP configuration experience. Knowledge of Load Balancer, WAN Optimizer and security devices is an additional advantage. Familiarity with ITIL Framework concepts such as Incident, Change, and Problem Management. Ability to meet deadlines and work well under pressure. Flexibility for long working hours and readiness to work in 24x7 rotational shifts and weekends. Excellent interpersonal skills and effective communication at all levels. Ability to work alone as an individual contributor and as a participant in a team environment. Preferred Certifications : CCNA, CCDA, CCNP and CCIE Duties and Responsibilities: Maintaining computer networks including switches, routers, WAPs, WLCs and other physical hardware. Installing and configuring network equipment. Creating firewalls and updating virus protection software and data security systems. Monitoring computer systems to improve network performance. Troubleshooting, resolving, and communicating networking issues. Implementing disaster recovery procedures. Maintaining current knowledge and understanding of security and networking best-practice. Trouble ticket updates and administration throughout the life of the ticket Customer update through issue resolution for Escalated Issues Make data driven decisions Excellent analytical skills for troubleshooting. Excellent in doing a RCA for customer network problems. Assign/Monitor tickets in shift and make sure of SLA adherence Contribute to MoMs, Shift Handovers, Daily shift summary reports and training documents Responsible to coach and mentor associates on new process changes/updates Product knowledge: LAN: Mandatory: , Cisco switches & routers Preferred: Extreme, Avaya & Nortel switches Other Product skills (preferred): WAN: Cisco, Juniper, Riverbed Load Balancer and DDI : F5, NetScaler and Infoblox WLAN : Cisco, Aruba Firewalls & Cisco : Fortinet, Juniper & Cisco -------------------------------------------------------------------- Job Description -2: L2/L3 Network Engineer (Extreme Switches) – India (Pune and Hyd) (24x7 support-Shift) with Work from office. Primary Skills: Networking concepts with NAC deployment experience with focus on Extreme switches. Experience: L2: 5 to 7 years and L3: 7 to 10 years Required Skills: Strong experience in Routing and Switching technologies. Strong troubleshooting skills on Networking technology Experience in Managing large enterprise WAN, LAN and WLAN networks. Hands-on experience with NAC deployment. Expertise in multi-vendor L2/L3 switches with experience in Extreme switches a must. Proficiency in ExtremeXOS used in X435, 5520, 5720 series switches Familiarity with Extreme’s VSP code for 5520 and 5420 series switches Centralized OS management and zero trust network access policies. Hands-on experience of Extreme’s cloud management platform Proficiency in Extreme management center (XMC)/Site Engine In-depth knowledge of LAN/WAN support for data networks at Access, Aggregation, and Core network including redundancy protocols such as HSRP, VRRP etc. In-depth knowledge of WLAN technologies – Wireless controller & access points. Thorough understanding of modern service provider TCP/IP data networks including MPLS, OSPF, BGP4, STP, RSTP, VTP, VLAN. Familiarity with MPLS & WAN communication technology like Internet VPN, SSL VPN. Good knowledge and hands-on experience with routing and switching. Router, Switch, and IP configuration experience. Knowledge of Load Balancer, WAN Optimizer and security devices is an additional advantage. Familiarity with ITIL Framework concepts such as Incident, Change, and Problem Management. Ability to meet deadlines and work well under pressure. Flexibility for long working hours and readiness to work in 24x7 rotational shifts and weekends. Excellent interpersonal skills and effective communication at all levels. Ability to work alone as an individual contributor and as a participant in a team environment. Preferred Certifications: Extreme Networks Certified Specialist (ECS) or Expert (ECE) Duties and Responsibilities: Maintaining computer networks including switches, routers, WAPs, WLCs and other physical hardware. Installing and configuring network equipment. Creating firewalls and updating virus protection software and data security systems. Monitoring computer systems to improve network performance. Troubleshooting, resolving, and communicating networking issues. Implementing disaster recovery procedures. Maintaining current knowledge and understanding of security and networking best-practice. Trouble ticket updates and administration throughout the life of the ticket Customer update through issue resolution for Escalated Issues Make data driven decisions Excellent analytical skills for troubleshooting. Excellent in doing a RCA for customer network problems. Assign/Monitor tickets in shift and make sure of SLA adherence Contribute to MoMs, Shift Handovers, Daily shift summary reports and training documents Responsible to coach and mentor associates on new process changes/updates Product knowledge: LAN: Mandatory: Extreme switches Preferred: Cisco, Avaya & Nortel switches Other Product skills (preferred): WAN: Cisco, Juniper, Riverbed Load Balancer and DDI: F5, NetScaler and Infoblox WLAN: Cisco, Aruba Firewalls & Cisco: Fortinet, Juniper & Cisco Regards. Rejeesh S Email: rejeesh.s@jobworld.jobs Mobile: +91- 9188336668
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.: Experience: 3-5 Years.
Posted 2 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Install, configure, and maintain all network services, equipment, and devices. Monitor network performance and troubleshoot problems and outages Program routers, switches, and other network hardware Configure DNS servers Define, document, and enforce system standards Manages all system back-up and restore protocol Plans and supports network and computing infrastructure Schedule updates and upgrades Proficient in rack server installation and cabling. Ability to read and understand schematics and design documentation Proficient in cable management for functionality and esthetic purposes Possess excellent analytical and problem-solving skills Ensuring the effective administration of a new business network Performing troubleshooting on all programs when required Preparing post-mortem reports and performing trend analysis when there are system failures
Posted 2 weeks ago
2.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Hybrid
Life on the team Its an exciting opportunity for a technical role in Computacenters dynamic and rapidly expanding Network team. You will bring your IT experiences and deliver the quality of services to our customers across the globe and will help us to shape the team. Youll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. Once you started journey in Computacenter, you’ll get to know the work lifestyle and culture of Computacenter in no time. What you’ll do Remote management - Perform a range of technical work activities remotely to meet business and customer requirements. You will be working on industry leading technology and products including Cisco, HP, Aruba, etc. You will be working on monitoring tools including Spectrum, NNMi, Solarwinds, HP IMC. Ticketing tools like Service-Now. Provide quality of service to our customers for the ticket assigned to you. Communicate effectively to the customers on the ticket you are working to avoid escalations and improve customer satisfaction levels. You will be working with dynamic team, who supports our customers 24/7. Maintain SLA performance targets. Understand and adhere to compliance policies and procedures. Keep skills up to date with IT industry standards as appropriate to the role/contract. What you’ll need 2+ years industry experience in a network operations/support environment. • Cisco CCNA or equivalent. • Technical ability to provide 1st level network monitoring. • Technical ability to provide basic fault finding and fault escalation. • Monitoring ticket queue and resolving issues within defined SLA • Working with global team to resolve issues. • Monitoring connectivity and troubleshooting • Good understanding of incident management activities. • Good ability to follow and documented operational processes. • Strong experience with ticket management and change request management systems. • Strong experience with network monitoring / management tools/ analysis tools. • Experience with liaising with carriers and vendors for faults; and • Good communications and interpersonal skills. • A self-starter able to work independently but comfortable working in a team environment. • Good analytical and problem-solving skills.
Posted 2 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Noida
Work from Office
Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred. Work Experience - 1 year Minimum (Tech Exp Only) Skills and Ability:- Comprehensive understanding of typical home network deployments is required. The candidate must be able to identify a diversity of networking home devices' specific functions and configurations. Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR Leve lAccent: Neutral Ability to give good step by step instruction. Positive tone. Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary- Upto 4.00 LPA Work Location - Sec 81, SEZ Noida Both side cab facility US Shifts 24*7 Window Immediate Joiners only Please share only relevant CVs on SS00853992@techmahindra.com Contact-8178183092
Posted 2 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Haridwar, Kolkata, Bhopal
Work from Office
IP and Network Models Routing Protocols Route Redistribution LAN Protocols Layer 2 Technologies Firewalls,LAN Core Switches and Data Centre Core Switches,Access Switches,NAC Licenses & Hardware UTP Transceivers UPS Systems CCNA Certified
Posted 2 weeks ago
4.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
The Sr Tech Ops Engineer monitors all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units; remediates systems & application issues in these environments; escalates in a timely manner following guidelines developed within the dept to appropriate next level of support; accurately reports incidents to mgmt & records incidents & requests handled by alerting tools or by customer (internal or external). Principal Accountabilities: Continues learning application functionality and recovery procedures. Documents timeline of events for incident reporting and post mortem. Ensures all support parties are engaged on issue. Participates in crisis line and relays technical or customer information. Looks for trends and monitors logs associated with crisis. Executes escalation protocol per application area. Executes recovery procedures. Moves into crisis management by utilizing virtual room using escalation tools and documented procedures. Participates in developing all necessary documentation, ensuring ECCs, timelines are submitted. Utilizes phone etiquette to efficiently guide and control incident escalation. Reviews multiple sys tems logs and analyzes for root cause to determine recovery. Understands trending of application incidents through analysis of execution times and patterns specific to application. Utilizes monitoring systems to ensure system stability at all times and ensures all incidents are acknowledged in a timely and efficient manner.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 1-3 Years.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin.: Experience: 1-3 Years.
Posted 2 weeks ago
8.0 - 10.0 years
13 - 17 Lacs
Hyderabad
Work from Office
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Cisco Routing and Switching. Experience: 8-10 Years.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Coimbatore
Work from Office
The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: : Network Data Admin Experience: 3-5 Years
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 3-5 Years.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Data Admin. Experience: 1-3 Years.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Chennai
Work from Office
About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Noida
Work from Office
About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Ability to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough