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Network Support Engineer

Network Support Engineer

Finserv

3 - 4 years

3 - 4 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Data analysis Network support Linux Networking VPN Problem management Incident management Troubleshooting Monitoring infrastructure security

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skills: Linux , Networking->Switching , Networking->Routing , Infrastructure Security->VPN Responsibilities Troubleshoot issues in large scale IP networks Closely work with vendors , end users and other engineering teams to fix issues Work on trouble tickets by providing high quality and detailed inputs Closely work with NMC/NOC (Tier 1) monitoring team Liaise with vendors for incident and problem management Provide 24/7 support for high priority issues Ensure data analysis is done rigorously and saved to ticket logs Provide leadership on incident resolution and ensure management is communicated clearly and transparently Follow the change and Incident Management process Follow SLAs

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Network Support Engineer