Job
Description
Key Information Designation: IT Executive Department: Operations Experience: 2 to 4 years Location: Gurgaon Prerequisites for IT Executive : Bachelor's degree in IT, computer science, or related field of study. Strong understanding of computer Network Infrastructure Ability to implement, administer, and troubleshoot network infrastructure devices. Knowledge of application transport and network infrastructure protocols. Proven working experience as an IT L1 Network engineer or relevant experience Excellent knowledge of Network devices, Technical management, General issues and Resolution methodology Expertise in wireless and wired network A basic understanding of Microsoft OS internals Experience with System Installations, Hardware Upgrades, and Application installations on Windows, Linux, and Mac OS platforms. Good communication skills (both written and Verbal) Job Role: To Manage the core IT network infra for 10+ Co-working Centers across Delhi NCR. Support to 3000+ Clients to be provided through Remote Support Assistance up to L1 & L2 Responsible and accountable for the smooth running of network infrastructure including Isp, Switches, Routers, Wi-Fi Controllers, Access Points, Commercial Printers Assuring seamless internet availability to all over clients in multiple locations. Monitoring the internet continuity by using PRTG, MRTG network monitoring tools Manage ISPs for all locations Procurement of IT Materials for new Sites. Perform network maintenance activities and ensure prompt troubleshooting of network problems to achieve maximum network uptime Perform weekly, Monthly restart activity for Network Devices in all locations. Managing the all employee IT assets inventory tracker in the through Zoho. Managing overall IT Network Infra administration such as Wireless, LANs, WANs, and NWs Configuring/provisioning the network devices such as routers, switches, Access points, Load balancers, Printers, Wi-Fi controllers, Firewalls Fortigate 901e, Cyberoam. Maintenance and troubleshooting of Network related issues in devices like Controller, Switches Access points, servers, printers, scanners, CCTV cameras, biometric machine Resolving the support tickets by using the ZOHO ticketing tool to a single user, multiple users, or mass user issues and taking feedback from customers after resolution End to End Network set up from Finalizing the Heat Map, Finalizing the Network Infrastructure till the final Launch of the site, and Preparing the IT handover google sheet for further references Responsible for the implementation of the new ideas as per the market research and preparing the cost optimization sheet for the same Interested candidates can share their updated resumes on yachika.kanojia@altfspaces.com Show more Show less
