Network management System

Managing and maintaining the NMS, including configuring, optimizing, and supporting it to ensure effective monitoring of the IT infrastructure. This includes tasks like configuring the NMS platform, monitoring network device health, developing custom reports, and providing technical support for the tool.

Key Responsibilities:

• NMS Configuration and Maintenance:

Configure and maintain the NMS platform, ensuring it accurately monitors the network infrastructure, including network devices, servers, applications, and databases.

• Report Generation and Analysis:

Develop and maintain custom reports and dashboards to provide insights into network performance and identify potential issues.

• Troubleshooting and Support:

Troubleshoot NMS-related issues, investigate performance problems, and provide technical support to end users.

• Documentation and Procedures:

Maintain documentation for NMS configurations, procedures, and troubleshooting steps

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Required Skills and Knowledge:

• NMS Tool Proficiency:

Extensive experience with a specific NMS tool (e.g., SolarWinds, Nagios, Zabbix).

Networking Knowledge:

Strong understanding of network protocols, devices (routers, switches, firewalls), and security concepts.

System Administration:

Basic knowledge of operating systems (Windows, Linux), virtualization, and databases.

Troubleshooting and Analytical Skills:

Ability to diagnose and resolve network issues, analyse performance data, and identify root causes.

Communication and Collaboration:

Excellent written and verbal communication skills, ability to work effectively with other IT staff, and ability to document technical information.

Scripting Skills (Optional):

Familiarity with scripting languages (PowerShell, Python) for automating NMS tasks.