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SECTION I: BASIC INFORMATION

Job Title

Functional Title

Business Unit

Division

Department

Location:

SECTION II: ROLE SUMMARY

Core Competencies Competency Name Behaviors

Customer Focus Good listening skills and demonstrates understanding of customer needs
Brings value to the team through timely and quality execution of tasksUnderstands problems and identifies new or existing methods to solve¢ Professional Entrepreneurship¢ Open to feedback and takes constructive action with minimum/no directionDisplays responsibility for problems, initiatives and assigned tasks¢ Drive for Results¢ Seeks to understand the rationale for decisions and the implicationsDisplays a sense of urgency to deliver outcomes within defined timelinesReacts to challenges with a positive attitude¢ Influence and Impact¢ Uses simple persuasion techniques to achieve the desired resultResponds to team requirements by keeping a solution-oriented mindset¢ Quality Focus¢ Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in the course of workAdheres to banking procedures and identifies opportunities to bring efficiency in own sphere of work

TECHNICAL COMPETENCIES

Technical Competencies:

Interested candidates can share their cv on karishma.sansi.ext@yesbank.in