Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Pune
>
Sightspectrum
>
Napier Application Support Engineer 2

Napier Application Support Engineer 2

Sightspectrum

3 - 8 years

0 - 2 Lacs

Pune Chennai Bengaluru

Posted:1 hour ago| Platform:

Apply

Skills Required

Application Support Napier AML financial compliance banking operations Troubleshooting

Work Mode

Hybrid

Job Type

Full Time

Job Description

Napier L2 Support

L2 Application Support Engineer

Key Responsibilities:

Application Monitoring & Troubleshooting:

Provide
Level 1 and Level 1.5 support
for the Napier and Fenergo AML platform, including
incident management, root cause analysis, and bug reporting
.
Monitor system performance, diagnose issues, and escalate complex problems to L2 support or development teams.

User Support & Issue Resolution:

Address end-user queries related to AML compliance workflows, transaction monitoring, and customer screening.
Guide banking and financial operations teams on platform functionalities and best practices.

Incident Management & Documentation:

Record, classify, and track support requests using ticketing systems.
Ensure timely resolution and maintain documentation for recurring issues and troubleshooting guides.

Banking & AML Compliance Knowledge:

Understand key
Banking and Financial Services
processes related to AML compliance, risk assessment, and fraud detection.
Support bank users in
configuring AML screening, transaction monitoring rules, and alerts
.

Collaboration & Process Improvement:

Work closely with internal teams, including L2/L3 support, product specialists, and IT infrastructure teams.

More Jobs at Sightspectrum

Big Data Developer

Pune, Chennai, Bengaluru

5.0 - 10.0 yrs

INR 13 - 23 Lacs

Big Data Engineer

Pune, Chennai

5.0 - 8.0 yrs

INR 5 - 12 Lacs

It Recruiter

Chennai

Experience: Not specified

INR 0 - 3 Lacs

IAAC Engineer

Kolkata, Pune, Chennai

7.0 - 10.0 yrs

INR 15 - 20 Lacs

Solution Architect

Pune, Chennai, Bengaluru

10.0 - 15.0 yrs

INR 20 - 32 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.