Multiple Companies hiring with package of upto 10LPA

1 - 6 years

3 - 6 Lacs

Posted:8 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Call - Saakshi @ 9100440966

Hiring for Multiple Companies for International Voice, Semi Voice, International Sales Voice

International Voice Process /Banking Process

Salary 2.5 LPA to 7LPA + incentives

To Schedule, an Interview

Roles and Responsibilities: -

Customer Focus

  • Take ownership of each customer while empathizing and prioritizing customer needs

  • Resolve conflicts and manage customer expectations

  • Determine customer needs and provide appropriate solutions through relationship building

Communication Skills

  • Effective verbal and written communication with both external and internal customers

  • Document customer account activities thoroughly and concisely

  • Engage in interactive dialogue with customers through active listening

Problem Solving Skills

  • Approach problems logically and with good judgment to ensure the appropriate customer outcome

  • Make appropriate decisions on behalf of the customer quickly and effectively

  • Effectively prioritize work to ensure efficiency

  • Conduct research as needed

Analytical Skills

  • Critical thinker and ability to exercise independent judgment

  • Accuracy and attention to detail

  • Required to abide by all applicable regulatory and department practices and procedures

Computer Skills

  • Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools

  • Fluency in Windows Operating Systems and Microsoft Office tools