Job
Description
MS Teams with Enterprise Voice Expert Experience : 7 to 15 years Job Description MS Teams expert who can conduct as Is studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams Voice. Implementation and support experience specifically in the area of MS Teams, Enterprise Voice, Conferencing solution & ability to interact with the client to understand business requirement which will be both functional and technical Desire to be hands-on and in the field of designing and implementing the MS Teams solution. PRIMARY RESPONSIBILITIES Responsible for migrating user base from Zoom Telephony to MS Teams 7 to 15 years’ experience on Microsoft Teams with Enterprise Voice is must. Experience on AudioCodes Gateways/Downstream SBCs Upgrading, installing, configuring, designing, and migrating Voice from PBX to MSTeams Experience and Knowledge on MS Teams Direct routing for Enterprise Voice and SIP Trunk Integrations. Knowledge on Bandwidth planning, optimal conferencing traffic, capacity, QOS. Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment. Knowledge on Enterprise Voice feature Call Admission Control, Call Park, Media Bypass, and Auto attendant etc. Knowledge of Microsoft Teams Endpoints and Physical Phone OEMs (AudioCodes/Yealink) Experience of configuring and troubleshooting Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy Understanding of resource groups, Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods. Good knowledge on Active Directory & Domain Services, Certificate Authority Knowledge on Windows, PowerShell and Powershell Scripting Knowledge on ITIL and Change management. PROFESSIONAL SKILL REQUIREMENT Ability to work in large teams and manage project milestones Excellent communications, presentation, and Problem solving skills Ability to develop requirements based on client inputs Ability to work effectively in a remote, virtual, global environment.
