Kohima, India Be the First to Apply Job Info Job Identification 27194 Posting Date 06/16/2025, 11:55 AM Apply Before 06/30/2025, 03:59 PM Job Schedule Full time Locations Kohima, India Agency UNDP Grade NPSA-6 Vacancy Type National Personnel Service Agreement Practice Area Effectiveness Bureau Regional Bureau for Asia and the Pacific Contract Duration 6 months Education & Work Experience Bachelor's Degree - 3 year(s) experience OR High School certificate- 6 year(s) experience Other Criteria 6 months initially Co-terminus with the project duration with possibility for extension Required Languages Fluency in English is required Desired Languages Fluency in Nagamese is desirable Vacancy Timeline 2 Weeks Job Description UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s New Country Programme (2023-2027) Builds On Our Prior Work And Aims To Provide An Integrated Approach To Development Solutions In Three Strategic Portfolios Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description The UNDP India Country Programme Document CPD (2023-2027) signed with the Government of India (GoI) aims at transformative change and development impact at scale. In line with this, UNDP has initiated active support to many state governments in mainstreaming SDGs within their schemes and programmes as a part of an UN system- wide to SDG roll out for visioning and planning in India. UNDP has done some pioneering work on localizing SDGs in States like Uttarakhand, Haryana, Punjab, Karnataka, Tamil Nadu and Northeast. The focus of the agency is to support the States in Localization & Integration and to provide technical capacity in the implementation framework for SDGs. In view of India’s commitment to the 2030 Agenda, the Economic and Statistical Organization (ESO), Department of Planning has come up with vision document focusing on sectoral growth aligned with SDGs and is in the process of developing State Indicator Framework also. State level consultations are underway to align the global goals with the planning process of the State. To implement the ambitious targets set for itself in SDG VISION 2030, the Government of Nagaland (GoN) has already started the process of integrating the SDGs into the planning and development process of the state and has set up and has partnered with UNDP to establish SDG Coordination Centre (SDGCC) under the Department of Planning and Transformation. Since 2019 UNDP has a team of experts as part of the SDGCC and working closely with relevant government departments, technical agencies, UN agencies, civil society organization and academic institutions to provide the requisite impetus to the state government’s initiative in rolling out the SDGs. With the SDG Nagaland vision in place and the monitoring dashboard launched, the SDGCC is expected to enhance its financial and non-financial resources and work to accelerate the progress of achievement of the global goals. Main Purpose Job Purpose and Scope of Work The Project Associate- Resource Mobilisation & Partnership Development in Nagaland is designed to work under the overall leadership and guidance of the Policy Specialist, SDG Acceleration Unit, UNDP India and coordinate with the SDGCC team to develop and implement strategies for mobilizing financial and non-financial resources to support SDG Vision 2030 in Nagaland. The incumbent will play a key role in building partnerships with the private sector, philanthropies, industry associations, multilateral agencies, and government stakeholders to secure funding and technical collaborations for SDG initiatives in the state. Duties And Responsibilities Under the overall supervision of the Policy Specialist, SDG Acceleration Unit, UNDP India the incumbent will: Support in the identification and mapping of relevant stakeholders Building strategic alliances and engaging donors to secure funding opportunities and strengthen partnerships for sustainable development financing. Assist in identification and development of new innovative initiatives, partnerships and approaches to support SDG priority indicators based on research and best global practices. Support in Identifying the entry points for innovations (e.g. innovations dashboard, hackathons for development, foresight and innovations summit) and facilitating integration in overall SDGCC and UNDP programming. Mapping and analysis of the contributions of private sector entities, CSR initiatives, and philanthropic organizations in Nagaland towards achieving the SDGs Conduct an environmental scan to identify opportunities for private sector partnerships through partner-specific analysis, assessment of needs, and evaluation of comparative strengths. Assist in establishing and maintaining strategic contacts and association with relevant partners, follow proactively engagement ideas and work closely with GoN SDGCC Team. Strengthening government partnerships through providing high quality and strategic communications support. Coordinating with direct stakeholders and team members to maintain consistent engagement and alignment with project objectives, enabling a collaborative approach to achieving the SDG targets. Assist in stakeholder coordination & resource mobilization Assist in researching and mapping donor priorities and funding trends to identify potential partnership and fundraising opportunities. Coordinate with internal teams and external partners to support the development and maintenance of strategic relationships with government agencies, private sector entities, multilateral institutions, and civil society organizations. Help organize and facilitate stakeholder engagement activities, including meetings, events, dialogues, and knowledge-sharing sessions. Provide logistical and documentation support for partnership development and donor engagement initiatives. Assist in monitoring and tracking partnership activities and donor communications to ensure timely follow-ups and reporting. Conduct background research and analysis to support evidence-based decision-making and resource mobilisation planning. Demonstrate familiarity with Environmental, Social, and Governance (ESG) standards and sustainability frameworks relevant to development partnerships. Contribute to capacity-building initiatives for government and institutional stakeholders, particularly in partnership development and strategy implementation. Help coordinate and support multi-stakeholder engagement, particularly in government or international development settings, with strong communication and interpersonal skills. Support business development with a focus on achieving the following results: Creating content for the SDG Private sector partner platform involving companies, business forums, industry associations and banking sector, Strengthening the engagement of partnerships with private sector, civil society, philanthropies, multilateral stakeholders and mobilizing financial and non-financial resources. Implementing relevant financial instruments to attract private investment and engage donors to accelerate financing for the SDGs. Organizing partnership engagement meetings and events to showcase SDG priorities and indicators to foster collaborations and encouraging targeted investments in critical sectors. Supporting the development of project proposals, concept notes, and background materials related to SDG priority indicators Support knowledge building and knowledge sharing Participate in training and organize briefings on internal procedures for the project staff. Provide support to other capacity building activities, including to the design and delivery of tools, materials for workshops, or platforms that tap into the collective intelligence of communities and mobilize action. Provide support in the dissemination and sharing of relevant data and lessons learned within the CO and regionally. Keep pulse on emerging best practices nationally, regionally, and internationally that relate to the work of the assigned project. Make sound contributions to knowledge networks and communities of practice. Support compiling and systematizing project knowledge, products and tools as well as their wide distribution to partners. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Institutional Arrangement [1] Reporting To: Policy Specialist, NPSA 9, SDG Acceleration & Finance Unit, UNDP India. Reportees to this position (if applicable): NA [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Direction and Strategy Strategic Thinking Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions. learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight. Data Data analysis Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making Business Management Project Management Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals Business Management Partnership Management . Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies Partnership Management Multi- stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi- stakeholder funding platforms Partnership Management Relationship management Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding Digital Story telling Ability to empathize with people's perceptions, motivations, feelings and mental models and craft narratives to build an emotive argument for change accordingly. Ability to present data, insights or information in compelling ways to mobilize resources, talent or action. Ability to choose media and channels that is fit for purpose to reach specific target audiences. Min. Education Requirements Minimum Qualifications of the Successful NPSA Secondary education is required. Or A university degree (bachelor’s degree) or equivalent in Public Relations, Rural Development, Economics, Communications, Development Economics, Statistics, Mathematics, Public Administration, Business Administration, Public policy or related Social Science field will be given due consideration, but it is not a requirement. Min. years of relevant work experience Minimum 6 years (with secondary education) or 3 years (with bachelor’s degree) of experience of working with government at the national level or sub-national level in resource mobilization, private sector, corporate communication, government, responsible for lead formulation and partnerships is required. Required skills Demonstrated experience with government in resource mobilization, including developing proposals and engaging with donors, CSR entities, and philanthropic organizations. Experience in preparing high-quality project proposals, concept notes, and investment pitch materials tailored to potential partners. Desired skills in addition to the competencies covered in the Competencies section Experience in innovative financing models for resource mobilization. Exposure to partnership development with private sector, business forums, or philanthropic foundations. Experience in capacity building for government and institutional partners on partnership strategies. Proven experience and strong understanding of SDG-related financing mechanisms and ability to align resource mobilization strategies with development priorities Demonstrated experience in stakeholder engagement, partnership tracking tools, and relationship management. Experience and knowledge of the working structure, rules, regulations, policies, and procedures of UN/UNDP. Required Language(s) Fluency in English is required. Fluency in Nagamese is desirable. Professional Certificates N/A Remuneration starting at INR 11,73,913.44 (Annual) / INR 97,826.12 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. Similar Jobs Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of request-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare process related reports, including those assigned by team leads. Appointed Key Users should be responsible in generating process-related reports, updating the Work Instructions assigned as their process scope and ensuring improving success rate of the RPAs. 4. Attend, participate and can manage the daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply and would be able to articulate and analyze Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Perform volume allocation to available team members and send end of day output. 7. Provide comprehensive assistance to team inquiries or concerns and oversee the team in the absence of the lead. 8. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of order-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare minimal reports on issue logs prior to meetings to support scheduled client discussions. 4. Attend and participate in daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply with Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of request-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare process related reports, including those assigned by team leads. Appointed Key Users should be responsible in generating process-related reports, updating the Work Instructions assigned as their process scope and ensuring improving success rate of the RPAs. 4. Attend, participate and can manage the daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply and would be able to articulate and analyze Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Perform volume allocation to available team members and send end of day output. 7. Provide comprehensive assistance to team inquiries or concerns and oversee the team in the absence of the lead. 8. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Oversee sales order monitoring, invoicing processes, reconciliation, and reporting. This role ensures smooth financial operations through daily, weekly, and monthly monitoring, reconciliation, and resolution of invoicing and sales order issues while also providing system support to teams and clients. Varied shift timings dependent on client location/requirements Required to report to office once a month (this may change based on Accenture’s and client requirement) Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Track and analyze incomplete sales orders using dashboards to ensure timely resolution. 2. Resolve pricing issue of incomplete sales orders in SAP. 3. Responsible for emailing AR controller the list of sales order for releasing of credit blocked sales orders. 4. Manage and resolve inquiries from customers, internal teams, and client trough email or ticketing platform. 5. Provide support to other teams and clients when system malfunctions or issues arise related to billing or invoice processes. 6. Create, modify, and correct sales invoices through SAP as needed to ensure accuracy. 7. Create and correct stand-alone and service invoices based on specific customer request and PMR tool. 8. Manual validation of customer that have due for payment and Sending dunning notices using SAP. 9. Posting additional/returned good receipt in purchase orders. 10. Assist in creation of additional work instructions and modification. 11. Conduct reconciliation of goods receipt and invoice quantities, ensuring accuracy in financial records. 12. Send internal statements of accounts to internal customers. 13. Support the month-end closing process by reconciling and ensuring all transactions are accurately recorded. 14. Raise operational risk to BPO and Team Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of request-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare process related reports, including those assigned by team leads. Appointed Key Users should be responsible in generating process-related reports, updating the Work Instructions assigned as their process scope and ensuring improving success rate of the RPAs. 4. Attend, participate and can manage the daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply and would be able to articulate and analyze Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Perform volume allocation to available team members and send end of day output. 7. Provide comprehensive assistance to team inquiries or concerns and oversee the team in the absence of the lead. 8. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of order-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare minimal reports on issue logs prior to meetings to support scheduled client discussions. 4. Attend and participate in daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply with Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

Key Responsibilities Should be able to containerise the applications using Docker or Kubernetes. Can design, build & maintain software infrastructure for complete CI/CD for the build, deployment, and testing of the department's systems globally. Should be able to deploy and modify existing templates to deliver production-grade Cloud Infrastructure in AWS. Should be able to upgrade the applications, databases, etc. Should be able to do Infrastructure provisioning using Terraform. Should be able to write scripts and automate manual tasks using Ansible, Shell Scripting, Python, Ansible Tower, etc. Build and scale the technology infrastructure to meet rapidly increasing demand. Monitor and troubleshoot platform issues. Required Skills 5+ years of relevant experience. Expertise in Docker. Experience in CI/CD tools like Jenkins, AWS Codepipeline, etc. Experience with Kubernetes (1.28+) and containerized applications. In-depth knowledge of AWS services and hands-on experience in AWS provisioning. Understanding of microservices architecture and debugging/investigation techniques. Strong understanding of systems, networking, and troubleshooting techniques. Experience in the automated build pipeline, continuous integration, and continuous deployment. Knowledge of cloud monitoring, logging, and cost management tools. Strong programming/scripting knowledge - Python, Go, Ansible. Shell Scripting. Ability to operate in an agile environment. Experience with other IaaS platforms is a plus. (ref:hirist.tech) Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of order-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare minimal reports on issue logs prior to meetings to support scheduled client discussions. 4. Attend and participate in daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply with Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

Job Description UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s New Country Programme (2023-2027) Builds On Our Prior Work And Aims To Provide An Integrated Approach To Development Solutions In Three Strategic Portfolios Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description The UNDP India Country Programme Document CPD (2023-2027) signed with the Government of India (GoI) aims at transformative change and development impact at scale. In line with this, UNDP has initiated active support to many state governments in mainstreaming SDGs within their schemes and programmes as a part of an UN system- wide to SDG roll out for visioning and planning in India. UNDP has done some pioneering work on localizing SDGs in States like Uttarakhand, Haryana, Punjab, Karnataka, Tamil Nadu and Northeast. The focus of the agency is to support the States in Localization & Integration and to provide technical capacity in the implementation framework for SDGs. In view of India’s commitment to the 2030 Agenda, the Economic and Statistical Organization (ESO), Department of Planning has come up with vision document focusing on sectoral growth aligned with SDGs and is in the process of developing State Indicator Framework also. State level consultations are underway to align the global goals with the planning process of the State. To implement the ambitious targets set for itself in SDG VISION 2030, the Government of Nagaland (GoN) has already started the process of integrating the SDGs into the planning and development process of the state and has set up and has partnered with UNDP to establish SDG Coordination Centre (SDGCC) under the Department of Planning and Transformation. Since 2019 UNDP has a team of experts as part of the SDGCC and working closely with relevant government departments, technical agencies, UN agencies, civil society organization and academic institutions to provide the requisite impetus to the state government’s initiative in rolling out the SDGs. With the SDG Nagaland vision in place and the monitoring dashboard launched, the SDGCC is expected to enhance its financial and non-financial resources and work to accelerate the progress of achievement of the global goals. Main Purpose Job Purpose and Scope of Work The Project Associate- Resource Mobilisation & Partnership Development in Nagaland is designed to work under the overall leadership and guidance of the Policy Specialist, SDG Acceleration Unit, UNDP India and coordinate with the SDGCC team to develop and implement strategies for mobilizing financial and non-financial resources to support SDG Vision 2030 in Nagaland. The incumbent will play a key role in building partnerships with the private sector, philanthropies, industry associations, multilateral agencies, and government stakeholders to secure funding and technical collaborations for SDG initiatives in the state. Duties And Responsibilities Under the overall supervision of the Policy Specialist, SDG Acceleration Unit, UNDP India the incumbent will: Support in the identification and mapping of relevant stakeholders Building strategic alliances and engaging donors to secure funding opportunities and strengthen partnerships for sustainable development financing. Assist in identification and development of new innovative initiatives, partnerships and approaches to support SDG priority indicators based on research and best global practices. Support in Identifying the entry points for innovations (e.g. innovations dashboard, hackathons for development, foresight and innovations summit) and facilitating integration in overall SDGCC and UNDP programming. Mapping and analysis of the contributions of private sector entities, CSR initiatives, and philanthropic organizations in Nagaland towards achieving the SDGs Conduct an environmental scan to identify opportunities for private sector partnerships through partner-specific analysis, assessment of needs, and evaluation of comparative strengths. Assist in establishing and maintaining strategic contacts and association with relevant partners, follow proactively engagement ideas and work closely with GoN SDGCC Team. Strengthening government partnerships through providing high quality and strategic communications support. Coordinating with direct stakeholders and team members to maintain consistent engagement and alignment with project objectives, enabling a collaborative approach to achieving the SDG targets. Assist in stakeholder coordination & resource mobilization Assist in researching and mapping donor priorities and funding trends to identify potential partnership and fundraising opportunities. Coordinate with internal teams and external partners to support the development and maintenance of strategic relationships with government agencies, private sector entities, multilateral institutions, and civil society organizations. Help organize and facilitate stakeholder engagement activities, including meetings, events, dialogues, and knowledge-sharing sessions. Provide logistical and documentation support for partnership development and donor engagement initiatives. Assist in monitoring and tracking partnership activities and donor communications to ensure timely follow-ups and reporting. Conduct background research and analysis to support evidence-based decision-making and resource mobilisation planning. Demonstrate familiarity with Environmental, Social, and Governance (ESG) standards and sustainability frameworks relevant to development partnerships. Contribute to capacity-building initiatives for government and institutional stakeholders, particularly in partnership development and strategy implementation. Help coordinate and support multi-stakeholder engagement, particularly in government or international development settings, with strong communication and interpersonal skills. Support business development with a focus on achieving the following results: Creating content for the SDG Private sector partner platform involving companies, business forums, industry associations and banking sector, Strengthening the engagement of partnerships with private sector, civil society, philanthropies, multilateral stakeholders and mobilizing financial and non-financial resources. Implementing relevant financial instruments to attract private investment and engage donors to accelerate financing for the SDGs. Organizing partnership engagement meetings and events to showcase SDG priorities and indicators to foster collaborations and encouraging targeted investments in critical sectors. Supporting the development of project proposals, concept notes, and background materials related to SDG priority indicators Support knowledge building and knowledge sharing Participate in training and organize briefings on internal procedures for the project staff. Provide support to other capacity building activities, including to the design and delivery of tools, materials for workshops, or platforms that tap into the collective intelligence of communities and mobilize action. Provide support in the dissemination and sharing of relevant data and lessons learned within the CO and regionally. Keep pulse on emerging best practices nationally, regionally, and internationally that relate to the work of the assigned project. Make sound contributions to knowledge networks and communities of practice. Support compiling and systematizing project knowledge, products and tools as well as their wide distribution to partners. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Institutional Arrangement [1] Reporting To: Policy Specialist, NPSA 9, SDG Acceleration & Finance Unit, UNDP India. Reportees to this position (if applicable): NA [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Direction and Strategy Strategic Thinking Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions. learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight. Data Data analysis Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making Business Management Project Management Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals Business Management Partnership Management . Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies Partnership Management Multi- stakeholder engagement and funding Knowledge and ability to forge multi-stakeholder partnerships, and remove any obstacles to resource mobilization and multi- stakeholder funding platforms Partnership Management Relationship management Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding Digital Story telling Ability to empathize with people's perceptions, motivations, feelings and mental models and craft narratives to build an emotive argument for change accordingly. Ability to present data, insights or information in compelling ways to mobilize resources, talent or action. Ability to choose media and channels that is fit for purpose to reach specific target audiences. Min. Education Requirements Minimum Qualifications of the Successful NPSA Secondary education is required. Or A university degree (bachelor’s degree) or equivalent in Public Relations, Rural Development, Economics, Communications, Development Economics, Statistics, Mathematics, Public Administration, Business Administration, Public policy or related Social Science field will be given due consideration, but it is not a requirement. Min. Years Of Relevant Work Experience Minimum 6 years (with secondary education) or 3 years (with bachelor’s degree) of experience of working with government at the national level or sub-national level in resource mobilization, private sector, corporate communication, government, responsible for lead formulation and partnerships is required. Required Skills Demonstrated experience with government in resource mobilization, including developing proposals and engaging with donors, CSR entities, and philanthropic organizations. Experience in preparing high-quality project proposals, concept notes, and investment pitch materials tailored to potential partners. Desired skills in addition to the competencies covered in the Competencies section Experience in innovative financing models for resource mobilization. Exposure to partnership development with private sector, business forums, or philanthropic foundations. Experience in capacity building for government and institutional partners on partnership strategies. Proven experience and strong understanding of SDG-related financing mechanisms and ability to align resource mobilization strategies with development priorities Demonstrated experience in stakeholder engagement, partnership tracking tools, and relationship management. Experience and knowledge of the working structure, rules, regulations, policies, and procedures of UN/UNDP. Required Language(s) Fluency in English is required. Fluency in Nagamese is desirable. Professional Certificates N/A Remuneration starting at INR 11,73,913.44 (Annual) / INR 97,826.12 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. Show more Show less

Skills: Finalization Of Accounts, Statutory Compliances, Contract Negotiation, Account Management, P&L Management, Budgeting, Financial Planning, KPI Tracking, Job Description Job Summary: We are looking for a highly skilled and detail-oriented Accounts Manager with a Master's in Commerce (M Com) and a minimum of 10 years of experience in accounting (AR / AP). The ideal candidate will be responsible for managing financial transactions, preparing financial reports, and ensuring compliance with accounting principles and regulations. The Accounts Executive will work closely with the finance team to maintain accurate financial records and contribute to the overall financial success of the organization. Responsibilities Maintain and update financial records, including ledgers, journals, and invoices. Creates invoices according to company practices; submits invoices to customers. Monitoring the invoicing process and ensure the collection deadlines are met Process and reconcile financial transactions, ensuring accuracy and completeness. Prepare financial statements, reports, and budgets for management review. Conduct regular financial analysis to identify variances and recommend corrective actions. Ensure compliance with accounting principles, standards, and relevant regulations. Collaborate with internal and external auditors during the audit process. Assist in the development and implementation of financial policies and procedures. Handle accounts payable and accounts receivable functions efficiently. Reconcile bank statements and other financial accounts. Stay informed about changes in accounting regulations and industry best practices. Qualifications Master's in Commerce (M.Com) or equivalent qualification in accounting. Minimum of 10 years of experience in accounting, finance, or a related field. Strong knowledge of accounting principles, standards, and regulations. Proficiency in accounting software and Microsoft Excel. Excellent analytical and problem-solving skills. Detail-oriented with a high level of accuracy in work. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Experience with ERP systems is a plus. Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Oversee sales order monitoring, invoicing processes, reconciliation, and reporting. This role ensures smooth financial operations through daily, weekly, and monthly monitoring, reconciliation, and resolution of invoicing and sales order issues while also providing system support to teams and clients. Varied shift timings dependent on client location/requirements Required to report to office once a month (this may change based on Accenture’s and client requirement) Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Track and analyze incomplete sales orders using dashboards to ensure timely resolution. 2. Resolve pricing issue of incomplete sales orders in SAP. 3. Responsible for emailing AR controller the list of sales order for releasing of credit blocked sales orders. 4. Manage and resolve inquiries from customers, internal teams, and client trough email or ticketing platform. 5. Provide support to other teams and clients when system malfunctions or issues arise related to billing or invoice processes. 6. Create, modify, and correct sales invoices through SAP as needed to ensure accuracy. 7. Create and correct stand-alone and service invoices based on specific customer request and PMR tool. 8. Manual validation of customer that have due for payment and Sending dunning notices using SAP. 9. Posting additional/returned good receipt in purchase orders. 10. Assist in creation of additional work instructions and modification. 11. Conduct reconciliation of goods receipt and invoice quantities, ensuring accuracy in financial records. 12. Send internal statements of accounts to internal customers. 13. Support the month-end closing process by reconciling and ensuring all transactions are accurately recorded. 14. Raise operational risk to BPO and Team Lead. BCom Show more Show less

Skills: Account Management, Pipeline Management, Cross-Functional Collaboration, Strategic Planning, Client Retention, Contract Management, Job Title: Key Account Manager (KAM) Location: Gurgaon Department: Operations / Client Servicing Company: Innovision Limited Role Summary As a Key Account Manager (KAM) at Innovision, you will play a pivotal role in nurturing long-term client relationships, ensuring consistent service delivery, and driving operational excellence across our service domainsincluding Security, Facility Management, and Manpower Outsourcing. You will act as the primary point of contact for key clients, ensuring satisfaction, timely contract renewals, and high service quality across all touchpoints. Key Responsibilities Client Relationship Management Build and maintain strong relationships with key clients to ensure 90%+ satisfaction levels. Address and resolve client issues within 48 hours of escalation. Conduct regular client meetings, feedback sessions, and relationship audits. Contract Renewal & Client Retention Ensure timely renewal of client contracts, maintaining a renewal rate of 95%+. Drive a minimum quarterly client retention rate of 90%. Identify upselling or cross-selling opportunities across service lines. Service Delivery Coordination & Quality Assurance Ensure 95%+ SLA adherence at all assigned client sites (e.g., punctuality, uniform compliance, behavior standards). Collaborate with operations and support teams to monitor guard/associate performance. Conduct regular audits and track client feedback to maintain 8+/10 satisfaction scores. MIS & Operational Reporting Prepare and submit weekly/monthly performance and compliance reports to both internal stakeholders and clients. Ensure 100% timely reporting, including deployment summaries, attrition updates, and incident reports. Coordinate with internal departments (Ops, Payroll, Recruitment, Compliance) ensuring 95%+ coordination effectiveness. Manpower Performance Monitoring Monitor and ensure 95%+ manpower availability and attendance across all designated client sites. Track attrition, absenteeism, and deployment gaps, and proactively implement resolution plans. Submit monthly branch-level performance reports and track client service scores. Qualifications & Skills Bachelors degree in Business Administration, Operations, or a related field. Minimum 5 years of experience in a Key Account Management role, preferably in manpower outsourcing, security services, or facility management. Strong understanding of SLAs, service quality metrics, and compliance processes. Advanced proficiency in MS Excel, data analysis, and report generation. Excellent communication, negotiation, and stakeholder management skills. Ability to multitask, prioritize responsibilities, and meet deadlines in a dynamic service environment. What We Offer Opportunity to work with industry leaders in Integrated Workforce Solutions. Exposure to multi-industry clients across PAN India operations. Performance-driven culture with growth and learning opportunities. If you're driven by client success, operational excellence, and business impact Innovision is the place to be! #WeAreHiring #KeyAccountManager #InnovisionCareers #ClientSuccess #FacilityManagement #SecurityServices #Operations #MISReporting #SLAs Email ID :- hr.skills@innovision.co.in Mobile Number :- +91 99713 39796 Show more Show less

About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for coordinating, embedding and monitoring of data protection and privacy compliance in accordance with SBI card polices and procedures and applicable regulations. Role Accountability Align business processes and operational practices, and support in preparation, maintenance and rollout data protection policies and procedures as per the Data Privacy act of India and any other Data Privacy law as applicable Review controls to inform, advise and issue recommendations to the business with regards to data protection, privacy including with data protection laws and internal policies and guidelines Facilitate periodic data protection impact assessments Support the data incident response and data breach notification procedures Support 1st line of defense (controllers/ processors) and Data Privacy officer(DPO) regarding data protection and privacy management requirements and policies as well as for communication for both data subjects (e.g. customers) and the regulatory authorities Promote continuous training to maintain data protection awareness and feedback, and also include protection Offer consultation once a data breach or other incident has occurred and must be involved in relevant issues in a timely manner and report directly to highest management level Participate and represent team in internal and External audits and assessments Manage privacy related projects including stakeholder update and drive timely and quality deliverables Monitor marketplace trends and latest experiences on security, audit and control issues Perform process documentation and compliance adherence Measures of Success Timely and accurate development and monitoring of the Data Privacy program Setup and Increase the maturity of overall Data Privacy Program Timely and in-budget completion of data privacy related projects & Initiatives Timely delivery of project plans, milestone updates, presentations, assessment reports etc. to relevant stakeholders Process Adherence as per MOU Technical Skills / Experience / Certifications Industry-standard certifications such DCPP (DSCI Certified Privacy Professional), DSCI Certified Privacy Lead Assessor (DCPLA), Understanding of regulatory data privacy compliance, Information security or audit background is must Understanding of security controls from a people, process and technology perspective Knowledge of standard security processes and guidelines PCI-DSS, ISO27001 and audit management experience Knowledge of risk assessments and privacy frameworks such as - NIST, DSCI, ISO, PCI, GDPR, etc. Competencies critical to the role Stakeholder Management Teamwork and Collaboration Detail Orientation Market Awareness Process Orientation Qualification Graduate or advance course in Computer Science or Information Security related areas or any other relevant discipline Preferred Industry FSI Show more Show less

MySQL, Oracle, Sybase, SQL, Database Performance Tuning, Backup & Recovery, Database Security, Data Conversion, Process Monitoring, Automation Description GSPANN is hiring an experienced Infrastructure Engineer with expertise in SQL, Oracle, and Sybase to design, optimize, and manage enterprise databases. The ideal candidate will bring strong skills in performance tuning, database security, and data management. Location: Gurugram Role Type: Full Time Published On: 17 June 2025 Experience: 6 - 8 Years Share this job Description GSPANN is hiring an experienced Infrastructure Engineer with expertise in SQL, Oracle, and Sybase to design, optimize, and manage enterprise databases. The ideal candidate will bring strong skills in performance tuning, database security, and data management. Role and Responsibilities Design, implement, and manage databases using My Structured Query Language (MySQL), Oracle Database, and Sybase systems. Optimize database performance through techniques such as indexing, partitioning, and query optimization. Identify and resolve query issues to maintain efficient database operations. Troubleshoot and resolve performance issues and other technical problems affecting databases. Implement and manage database backup and recovery processes to ensure data integrity and maintain disaster recovery readiness. Develop and maintain database security controls, including user roles, permissions, and access management. Collaborate with development teams to gather database requirements and deliver appropriate solutions. Document database configurations, operational procedures, and technical protocols for future reference. Monitor database performance and scalability on a regular basis to ensure system reliability and efficiency. Evaluate and adopt emerging database technologies and apply necessary updates to existing systems. Advise on process accountability, data monitoring, and exception monitoring to enhance data quality and reliability. Communicate effectively and collaborate within cross-functional teams. Manage and optimize technical business performance, with a focus on automation and simplification of complex business processes. Skills And Experience Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Possess relevant certifications in Oracle, MySQL, or Sybase (preferred). Bring 6–8 years of experience in infrastructure engineering, working with MySQL, Oracle, and Sybase databases. Demonstrate hands-on expertise in debugging query issues and optimizing database performance. Exhibit a strong understanding of database management systems (DBMS) and core database principles. Show proficiency in Structured Query Language (SQL) programming. Apply excellent problem-solving and analytical abilities. Utilize data conversion tools and techniques to support migration and transformation initiatives. Show more Show less

Join a Leading Cybersecurity Innovator for a Strong Future. Job Overview Deploy, configure, and manage the CyberArk Privileged Access Management (PAM) solution, including the CyberArk Vault, CPM, PSM, and PTA. Design and implement secure access policies, password vaulting, session monitoring, and privileged access controls across various systems and platforms. Install, configure, and maintain CyberArk components, ensuring the highest levels of security and efficiency. Monitor the performance of the CyberArk infrastructure and troubleshoot issues as they arise. Implement proactive monitoring of the CyberArk systems to ensure availability, reliability, and security of the privileged access management solutions. Integrate CyberArk with other enterprise security tools and systems, such as SIEM, MFA, Active Directory, and other identity management solutions. Collaborate with other teams (e.g, network security, application security) to improve security posture and manage privileged access across the organization. Provide expert-level support for incidents related to CyberArk, including troubleshooting and providing resolutions to security issues. Respond to security incidents and work to mitigate any risks involving privileged access or compromised credentials. Requirements 3-5 years of hands-on experience with CyberArk Privileged Access Management solutions. Experience with CyberArk Vault, CPM, PSM, PTA, and related components. Strong knowledge of network and system security principles. Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field (preferred). Personal Attributes Self-motivated with the ability to work independently and as part of a team. Strong attention to detail and a proactive approach to problem-solving. Willingness to learn and grow in the information security field. About the Company : (www.acpl.com) : We at ACPL are Cyber Security specialists and help corporates with their complete cycle of setting up the Cyber security platform. Right from selecting the adaptable security tools to the deployment of the same and then providing dedicated cybersecurity services. Established in 1990, ACPL is the developer of India's first antivirus software "SmartDog". We offer our services and solutions by integrating complex technologies offered by the leading IT companies through strategic partnerships. Our solutions and services are majorly focused on the most challenging industry verticals like BFSI, Manufacturing, Telecommunication, Retail, Healthcare, IT/ ITES, Power, Media Education, Distribution and more. We are $70 million company with PAN India presence with services across ASIA and a branch office in Singapore and Australia. We are a team of 300+ highly qualified professionals having certifications like CISSP , CISA , GICH etc. Apart from winning various Industry awards and recognitions ACPL is 100% RBA Compliant and a certified "Great place to work". (ref:hirist.tech) Show more Show less

Job Description Design, build, and maintain scalable and efficient data pipelines to move data between cloud-native databases (e.g., Snowflake) and SaaS providers using AWS Glue and Python Implement and manage ETL/ELT processes to ensure seamless data integration and transformation Ensure information security and compliance with data governance standards Maintain and enhance data environments, including data lakes, warehouses, and distributed processing systems Utilize version control systems (e.g., GitHub) to manage code and collaborate effectively with the team Primary Skills Enhancements, new development, defect resolution, and production support of ETL development using AWS native services Integration of data sets using AWS services such as Glue and Lambda functions. Utilization of AWS SNS to send emails and alerts Authoring ETL processes using Python and PySpark ETL process monitoring using CloudWatch events Connecting with different data sources like S3 and validating data using Athena. Experience in CI/CD using GitHub Actions Proficiency in Agile methodology Extensive working experience with Advanced SQL and a complex understanding of SQL. Secondary Skills Experience working with Snowflake and understanding of Snowflake architecture, including concepts like internal and external tables, stages, and masking policies. Competencies / Experience Deep technical skills in AWS Glue (Crawler, Data Catalog): 10+ years. Hands-on experience with Python and PySpark: 5+ years. PL/SQL experience: 5+ years CloudFormation and Terraform: 5+ years CI/CD GitHub actions: 5+ year Experience with BI systems (PowerBI, Tableau): 5+ year Good understanding of AWS services like S3, SNS, Secret Manager, Athena, and Lambda: 5+ years Additionally, familiarity with any of the following is highly desirable: Jira, Gi (ref:hirist.tech) Show more Show less

Job Description We are seeking an experienced Azure Cloud & Database Administrator to join our dynamic team. The ideal candidate will be responsible for configuring, managing, and supporting Azure cloud services and SQL Server databases, along with handling cloud migrations and DevOps pipelines. This role requires a proactive professional with strong problem-solving skills and hands-on experience in cloud solutions, database administration, and Responsibilities : Configure, manage, and maintain various Azure services to ensure optimal performance and availability. Perform hands-on administration of SQL Server databases, including backup and disaster recovery planning. Manage and support Azure Data Lake (ADLS) and Azure Data Factory (ADF) solutions. Lead the migration of on-premises instances to sustainable and scalable cloud-based architectures. Design, implement, and manage pipelines using Terraform and Azure DevOps for infrastructure automation and deployment. Execute remediation activities, including the creation and configuration of new resources such as Azure Databricks (ADB), ADLS, and ADF. Configure mount points and manage storage solutions within Azure environments. Facilitate notebook migrations between different Databricks instances. Conduct proactive monitoring, troubleshooting, and resolution of real-time issues in Azure environments and SQL databases. Analyze system requirements, refine and automate recurring processes, and maintain clear documentation of changes and procedures. Collaborate with development teams to assist in query tuning and schema optimization. Provide 24x7 support for critical production systems to ensure minimal downtime and business continuity. Implement and manage security processes and services within Azure Storage and related cloud : Bachelor's degree in Information Technology, Computer Science, or a related field. Proven hands-on experience in Azure cloud services, database administration, and DevOps practices. Strong understanding of cloud migration, storage solutions, security best practices, and disaster recovery planning. Experience with infrastructure as code tools such as Terraform. Strong analytical and problem-solving abilities with attention to detail. Excellent communication and collaboration skills. (ref:hirist.tech) Show more Show less

Job Description Role : Lead - SAP BI Engineer IT Reports To : Senior Manager Skills Required Hands-on any ERP, though SAP B1 preferred. Working knowledge of reporting tools like Crystal report. Warehouse Process knowledge Software Development basics Experience in SAP B1 with the use of DTW tools with manufacturing industry project implementation. Knowledge of PP, PM, QM, MM, purchase sales & WM modules. Working knowledge and experience of reporting tools Should be from a technical background. Minimum 2 years of experience in development / Developer / Programmer. Job Purpose As a B- One Engineer you will be responsible for the implementation, roll- out & customization of our SAP B1platform. Job Responsibility The candidate should have relevant experience in developing add-ons, and customizations in SAP Business One. Ability to work successfully with multiple team members with confidence Experience in Web Services & API development with integration. Knowledge about the current business process, design of current business flows, study of current business processes and its complication and suggest improvement in the current process and drive the change management. Strong technical, analytical and problem-solving skills suitable for design, development deployment Provide alternate solutions where technical constraints impede the business process Troubleshoot implementation issues & resolving issues to optimise performance Mapping and GAP analysis for each module. Master data configuration (Data template preparation and Migration) & Preparation of Change request/new requirements specification & design document Responsible for Post (go live) support & uptime of the system. Providing SAP system support and end-user training Ensuring compliance with industry regulations Monitoring & troubleshooting of existing infrastructure ,system process , back up and integration with other system 13 Interaction with users for new functionalities of Business One Implementation of Change requests Version upgrades & continuous improvement in SAP Business One process Qualification & Experience Bachelor's degree in computer science, information technology, or similar preferred. Specialization in finance, project management, business administration, or a related field will be advantageous. SAP-accredited certification. 4-7 year experience as a SAP consultant in a similar industry. Current knowledge of SAP systems, deployment, and integration (ref:hirist.tech) Show more Show less

Data Engineer (3-4 Years Experience) - Real-time & Batch Processing | AWS, Kafka, Click House, Python Location : NOIDA. Experience : 3-4 years. Job Type : Full-Time. About The Role We are looking for a skilled Data Engineer with 3-4 years of experience to design, build, and maintain real-time and batch data pipelines for handling large-scale datasets. You will work with AWS, Kafka, Cloudflare Workers, Python, Click House, Redis, and other modern technologies to enable seamless data ingestion, transformation, merging, and storage. Bonus: If you have Web Data Analytics or Programmatic Advertising knowledge, it will be a big plus!. Responsibilities Real-Time Data Processing & Transformation : Build low-latency, high-throughput real-time pipelines using Kafka, Redis, Firehose, Lambda, and Cloudflare Workers. Perform real-time data transformations like filtering, aggregation, enrichment, and deduplication using Kafka Streams, Redis Streams, or AWS Lambda. Merge data from multiple real-time sources into a single structured dataset for analytics. Batch Data Processing & Transformation Develop batch ETL/ELT pipelines for processing large-scale structured and unstructured data. Perform data transformations, joins, and merging across different sources in Click House, AWS Glue, or Python. Optimize data ingestion, transformation, and storage workflows for efficiency and reliability. Data Pipeline Development & Optimization Design, develop, and maintain scalable, fault-tolerant data pipelines for real-time & batch processing. Optimize data workflows to reduce latency, cost, and compute load. Data Integration & Merging Combine real-time and batch data streams for unified analytics. Integrate data from various sources (APIs, databases, event streams, cloud storage). Cloud Infrastructure & Storage Work with AWS services (S3, EC2, ECS, Lambda, Firehose, RDS, Redshift, ClickHouse) for scalable data processing. Implement data lake and warehouse solutions using S3, Redshift, and ClickHouse. Data Visualization & Reporting Work with Power BI, Tableau, or Grafana to create real-time dashboards and analytical reports. Web Data Analytics & Programmatic Advertising (Big Plus!) : Experience working with web tracking data, user behavior analytics, and digital marketing datasets. Knowledge of programmatic advertising, ad impressions, clickstream data, and real-time bidding (RTB) analytics. Monitoring & Performance Optimization Implement monitoring & logging of data pipelines using AWS CloudWatch, Prometheus, and Grafana. Tune Kafka, Click House, and Redis for high performance. Collaboration & Best Practices Work closely with data analysts, software engineers, and DevOps teams to enhance data accessibility. Follow best practices for data governance, security, and compliance. Must-Have Skills Programming : Strong experience in Python and JavaScript. Real-time Data Processing & Merging : Expertise in Kafka, Redis, Cloudflare Workers, Firehose, Lambda. Batch Processing & Transformation : Experience with Click House, Python, AWS Glue, SQL-based transformations. Data Storage & Integration : Experience with MySQL, Click House, Redshift, and S3-based storage. Cloud Technologies : Hands-on with AWS (S3, EC2, ECS, RDS, Firehose, Click House, Lambda, Redshift). Visualization & Reporting : Knowledge of Power BI, Tableau, or Grafana. CI/CD & Infrastructure as Code (IaC) : Familiarity with Terraform, CloudFormation, Git, Docker, and Kubernetes. (ref:hirist.tech) Show more Show less