Molecular Product Specialist

Job Description

About Avam: Avam is an innovative biotechnology leader delivering cutting-edge solutions in molecular and microbiology technologies. Our products bridge scientific breakthroughs and real-world applications, serving a diverse customer base across research institutions, healthcare providers, pharmaceutical companies, and industrial laboratories globally. Position Overview: We are seeking an experienced and knowledgeable Product Specialist with expertise in molecular biology and/or microbiology techniques to join our dynamic team. This unique hybrid role combines deep product knowledge and technical communication skills, as you will engage directly with product support and customer training, while also drafting clear, accurate, and user-friendly technical documentation. Responsibilities: Provide specialized product support, training, and technical expertise to internal teams and external customers. Draft, maintain, and refine product technical documentation, including user manuals, application notes, protocols, technical datasheets, and troubleshooting guides. Collaborate closely with R&D, Quality Assurance, Regulatory Affairs, and Marketing teams to accurately translate product knowledge into effective documentation. Conduct technical demonstrations and webinars to educate customers and support sales efforts. Act as a primary resource for addressing technical questions, product applications, and resolving customer inquiries efficiently and effectively. Ensure accuracy, compliance, and consistency across all technical documentation, adhering to industry and regulatory standards. Qualifications: Bachelor’s or Master’s degree in Molecular Biology, Microbiology, Biotechnology, Life Sciences, or a related field. Demonstrated hands-on experience with molecular biology or microbiology laboratory techniques (PCR, qPCR, nucleic acid extraction, microbial culture methods, etc.). Proven experience in technical documentation, scientific writing, or related roles, preferably within biotechnology or life sciences sectors. Exceptional written and verbal communication skills, capable of translating complex scientific concepts into clear documentation. Fluent in English with strong English writing skills. Strong interpersonal skills, with experience in customer support or training roles being highly advantageous. Proficiency with documentation software and content management systems. Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional growth and career advancement. Collaborative and inclusive work environment. Flexible work arrangements. Why Avam? Contribute directly to innovative biotechnology solutions with global impact. Collaborative, supportive work environment that fosters professional growth and development. Competitive compensation package and benefits. Show more Show less