Mobile App Publishing & Customer Support Intern

Job Description

Internship Opportunity Mobile App Publishing & Customer Support Intern Location : Saket, New Delhi – 110030 (Work from Office) Joining: Immediate Qualification: Engineering Graduate or Pursuing About Mogi I/O - Mogi I/O is a next-generation media-tech SaaS venture that’s revolutionizing the OTT industry. With our plug-and-play, no-code, white-label OTT solution, we enable content creators and businesses to instantly launch their own streaming platforms - like building your own Netflix! We are on a mission to become the “Shopify of Video.” Role Overview - We're looking for a passionate Intern who can assist in mobile app publishing (Google Play & Apple App Store) and provide customer success support to our global clientele. 🚨 Important: Only candidates with prior exposure to app publishing will be considered . Responsibilities - Act as the first point of contact for technical queries from clients Assist in app publishing across Android, iOS, and Android TV platforms Help troubleshoot, QA, and monitor apps before and after deployment Create and configure in-app products for Android & iOS Provide support on domain routing and SSL activation Conduct product demos and training sessions for domestic and international clients Ensure all support tickets are tracked and resolved within the SLA Work closely with the product and engineering teams to resolve client issues Log monitoring and event tracking for performance optimization Essential Skills - Basic experience in managing Google Play Console & Apple Developer Console Hands-on experience in publishing apps on Android, iOS, and Android TV Knowledge of creating in-app purchases in Google and Apple ecosystems Familiarity with domain routing and SSL certificate activation Strong communication skills, especially for giving client demos Bonus: Experience with Fire TV, Tizen OS and Web OS app publishing. 🚫 CVs without app publishing knowledge will not be considered. Please apply only if you meet this requirement. Why Join Us? Be part of a fast-growing tech startup Learn from a high-performance team that values growth, ownership & creativity Build real-world skills in SaaS, mobile tech, OTT, and customer success Opportunity to convert into a full-time role based on performance Show more Show less