MNC Hiring For Sr QA, TL, and Ops Manager

1 - 5 years

4 - 8 Lacs

Posted:1 day ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle inbound and outbound calls for international customers
  • Resolve queries or technical issues efficiently and professionally
  • Provide accurate information while ensuring customer satisfaction
  • Document all customer interactions and follow standard protocols
  • Meet performance and quality benchmarks

Candidate Profile:

  • Relevant experience in international voice process (as per role requirement)
  • Excellent English communication skills are mandatory
  • Strong problem-solving and customer service abilities
  • Must be willing to work from office
  • Open to rotational shifts including night shifts

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