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MNC Hiring Pune | Experience | Customer Support | CTC up To 5 Lakh

1 - 6 years

3 - 5 Lacs

Pune Nagpur Ahmedabad

Posted:8 months ago| Platform: Naukri logo

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Skills Required

international customer Wipro Customer Service verizon deloitte sutherland Tourism Linkedin Airlines telestra Tech Mahindra brigade Youtube Facebook Sony comcast Genpact google at&t dell amazon Telecom Travel Instagram Customer Support Operations wns hsbc Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Customer Support Voice & SemiVoice Process

Position: International Customer Support (Voice & SemiVoice)

Location: Work from Office - PUNE

Company: Top Multinational Company

Employment Type: FullTime

Experience Level: a Minimum of 6 months Experienced

Education: Graduate or Undergraduate

Package:

Salary: Up to 5 Lakh per annum,

based on experience and skills.

Incentives: Performance-based incentives and 20k loyalty bonus

Benefits: Two way cab facility.

Key Responsibilities:

  • Handle customer queries and complaints via both voice and semi voice channels.

  • Deliver exceptional customer service for international clients.

  • Resolve issues efficiently while maintaining a professional and friendly tone.

  • Maintain accurate and detailed records of customer interactions.

  • Work closely with internal teams to resolve issues and enhance customer satisfaction.

Skills Required:

  • Excellent English communication skills (both verbal and written).

  • Strong problem solving and multitasking abilities.

  • Customer service-oriented with good listening and empathy skills.

  • Basic computer skills and good typing speed.

Shifts:

Must be willing to work in rotational shifts, including night shifts.

Perks:

Twoway cab facility.

Generous performance-based incentives.semi-voice

Growth opportunities within the company.

Walk-in Interview Details:

Time: 10:00 AM to 2:00 PM

Venue:

flat no. 302, 3rd floor, Nico garden, Marie gold opposite Solitaire building, Viman Nagar Pune, Maharashtra 411014 India

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