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1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 day ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 4 days ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 5 days ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
18.0 - 28.0 years
22 - 37 Lacs
noida, gurugram, delhi / ncr
Work from Office
Dear Candidate, We are hiring a Program Delivery (PDE) Deputy General Manager || Gurgaon location. Any graduate can apply. "ONLINE INTERVIEW" PROGRAM DELIVERY (PDE) Deputy General Manager || Gurgaon Shifts – US hours Responsibilities include: Liaison & Relationship Management: Senior executive contact for the overall service delivery, solutions, engineering and operations management program, inclusive of business partners. Acts as the primary liaison between the project team(s) and the Customer for new initiatives, engagements, and infrastructure changes. Partners closely with Sales for Growth Enablement Works closely with the Service Managers and other Custom Speciality teams to ensure contractual conformance, identify potential problems, set and adjust priorities, and redirect activities as necessary to achieve the goals of respective initiatives, e.g., projects, service improvements, etc. Engages with Service Delivery and Service Assurance to communicate, and escalate on any outage and performance issues to and the Customer. Direct and align engagement across internal stakeholders and functional groups (including Custom specialty functions), as it relates to complex business and Customer challenges, Customer satisfaction, resolving Customer escalations, and overall service performance Participates in any technical, network, SLA, contract compliance escalation as appropriate. Engage with Customer executives and executives in the prioritization and resolution of escalations, as appropriate. Proactive Program Governance: Establish consistent executive meetings, governance forums and cadences for each operation discipline, and ensure action items, documentation, and continued progression to closing open items are prioritized. Establish periodic status meetings with the Customer, and any Third Party Vendors to discuss status of contractual relationship Lead Monthly/Quarterly Governance Forums and ensures agreed upon governance meetings, peer-to-peer sessions are conducted consistently per schedule. Presents a formal monthly program review for the Customer, examining all aspects of the solution in the previous month, highlighting successes and failures, and recommending measures for improvement Monitors ongoing service management to ensure compliance with SLAs and performance commitments. Ensure contract compliance with both spends and SLAs. Provide oversight to validate resource alignments/assignments and utilization to deliver solution(s)/remedies (duration, skills, tools, process, people) for projects and/or service improvement initiatives. Monitors resource utilization to ensure quality of service delivery – consistency, accuracy, efficient and effective. Provides full accountability for the performance of all projects’, service improvement and program activities. Ensures that all contracted program deliverables are completed, delivered and approved. Delivers and maintains an overall Program Plan for the life of the contract, specifically related to the contracted services as mutually agreed to by and the Customer that include, but not limited to: (1) a management summary of the program; (2) contractual deliverables (format, due date, to who/role, owner/role, frequency); (3) roles and responsibilities (RACI); (4) policies and procedures/processes; (5) business relationship management, including organization contacts; (6) the communication plans, including escalation management procedures; (7) change management (commercial) process; and, (8) the supporting solution documentation. Skills and Qualifications 5 to 8 years of experience managing teams Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership, including C-Level Preferred ITIL v4 Foundation Certification/PMP Preferred Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word Regards SPARK CONSULTANCY
Posted 1 week ago
18.0 - 28.0 years
22 - 37 Lacs
noida, gurugram, delhi / ncr
Work from Office
Dear Candidate, We are hiring a Program Delivery (PDE) Deputy General Manager || Gurgaon location. Any graduate can apply. "ONLINE INTERVIEW" PROGRAM DELIVERY (PDE) Deputy General Manager || Gurgaon Shifts – US hours Responsibilities include: Liaison & Relationship Management: Senior executive contact for the overall service delivery, solutions, engineering and operations management program, inclusive of business partners. Acts as the primary liaison between the project team(s) and the Customer for new initiatives, engagements, and infrastructure changes. Partners closely with Sales for Growth Enablement Works closely with the Service Managers and other Custom Speciality teams to ensure contractual conformance, identify potential problems, set and adjust priorities, and redirect activities as necessary to achieve the goals of respective initiatives, e.g., projects, service improvements, etc. Engages with Service Delivery and Service Assurance to communicate, and escalate on any outage and performance issues to and the Customer. Direct and align engagement across internal stakeholders and functional groups (including Custom specialty functions), as it relates to complex business and Customer challenges, Customer satisfaction, resolving Customer escalations, and overall service performance Participates in any technical, network, SLA, contract compliance escalation as appropriate. Engage with Customer executives and executives in the prioritization and resolution of escalations, as appropriate. Proactive Program Governance: Establish consistent executive meetings, governance forums and cadences for each operation discipline, and ensure action items, documentation, and continued progression to closing open items are prioritized. Establish periodic status meetings with the Customer, and any Third Party Vendors to discuss status of contractual relationship Lead Monthly/Quarterly Governance Forums and ensures agreed upon governance meetings, peer-to-peer sessions are conducted consistently per schedule. Presents a formal monthly program review for the Customer, examining all aspects of the solution in the previous month, highlighting successes and failures, and recommending measures for improvement Monitors ongoing service management to ensure compliance with SLAs and performance commitments. Ensure contract compliance with both spends and SLAs. Provide oversight to validate resource alignments/assignments and utilization to deliver solution(s)/remedies (duration, skills, tools, process, people) for projects and/or service improvement initiatives. Monitors resource utilization to ensure quality of service delivery – consistency, accuracy, efficient and effective. Provides full accountability for the performance of all projects’, service improvement and program activities. Ensures that all contracted program deliverables are completed, delivered and approved. Delivers and maintains an overall Program Plan for the life of the contract, specifically related to the contracted services as mutually agreed to by and the Customer that include, but not limited to: (1) a management summary of the program; (2) contractual deliverables (format, due date, to who/role, owner/role, frequency); (3) roles and responsibilities (RACI); (4) policies and procedures/processes; (5) business relationship management, including organization contacts; (6) the communication plans, including escalation management procedures; (7) change management (commercial) process; and, (8) the supporting solution documentation. Skills and Qualifications 5 to 8 years of experience managing teams Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership, including C-Level Preferred ITIL v4 Foundation Certification/PMP Preferred Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word Regards SPARK CONSULTANCY
Posted 1 week ago
18.0 - 28.0 years
22 - 37 Lacs
noida, gurugram, delhi / ncr
Work from Office
Dear Candidate, We are hiring a Program Delivery (PDE) Deputy General Manager || Gurgaon location. Any graduate can apply. "ONLINE INTERVIEW" PROGRAM DELIVERY (PDE) Deputy General Manager || Gurgaon Shifts – US hours Responsibilities include: Liaison & Relationship Management: Senior executive contact for the overall service delivery, solutions, engineering and operations management program, inclusive of business partners. Acts as the primary liaison between the project team(s) and the Customer for new initiatives, engagements, and infrastructure changes. Partners closely with Sales for Growth Enablement Works closely with the Service Managers and other Custom Speciality teams to ensure contractual conformance, identify potential problems, set and adjust priorities, and redirect activities as necessary to achieve the goals of respective initiatives, e.g., projects, service improvements, etc. Engages with Service Delivery and Service Assurance to communicate, and escalate on any outage and performance issues to and the Customer. Direct and align engagement across internal stakeholders and functional groups (including Custom specialty functions), as it relates to complex business and Customer challenges, Customer satisfaction, resolving Customer escalations, and overall service performance Participates in any technical, network, SLA, contract compliance escalation as appropriate. Engage with Customer executives and executives in the prioritization and resolution of escalations, as appropriate. Proactive Program Governance: Establish consistent executive meetings, governance forums and cadences for each operation discipline, and ensure action items, documentation, and continued progression to closing open items are prioritized. Establish periodic status meetings with the Customer, and any Third Party Vendors to discuss status of contractual relationship Lead Monthly/Quarterly Governance Forums and ensures agreed upon governance meetings, peer-to-peer sessions are conducted consistently per schedule. Presents a formal monthly program review for the Customer, examining all aspects of the solution in the previous month, highlighting successes and failures, and recommending measures for improvement Monitors ongoing service management to ensure compliance with SLAs and performance commitments. Ensure contract compliance with both spends and SLAs. Provide oversight to validate resource alignments/assignments and utilization to deliver solution(s)/remedies (duration, skills, tools, process, people) for projects and/or service improvement initiatives. Monitors resource utilization to ensure quality of service delivery – consistency, accuracy, efficient and effective. Provides full accountability for the performance of all projects’, service improvement and program activities. Ensures that all contracted program deliverables are completed, delivered and approved. Delivers and maintains an overall Program Plan for the life of the contract, specifically related to the contracted services as mutually agreed to by and the Customer that include, but not limited to: (1) a management summary of the program; (2) contractual deliverables (format, due date, to who/role, owner/role, frequency); (3) roles and responsibilities (RACI); (4) policies and procedures/processes; (5) business relationship management, including organization contacts; (6) the communication plans, including escalation management procedures; (7) change management (commercial) process; and, (8) the supporting solution documentation. Skills and Qualifications 5 to 8 years of experience managing teams Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership, including C-Level Preferred ITIL v4 Foundation Certification/PMP Preferred Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word Regards SPARK CONSULTANCY
Posted 1 week ago
18.0 - 28.0 years
22 - 37 Lacs
noida, gurugram, delhi / ncr
Work from Office
Dear Candidate, We are hiring a Program Delivery (PDE) Deputy General Manager || Gurgaon location. Any graduate can apply. "ONLINE INTERVIEW" PROGRAM DELIVERY (PDE) Deputy General Manager || Gurgaon Shifts – US hours Responsibilities include: Liaison & Relationship Management: Senior executive contact for the overall service delivery, solutions, engineering and operations management program, inclusive of business partners. Acts as the primary liaison between the project team(s) and the Customer for new initiatives, engagements, and infrastructure changes. Partners closely with Sales for Growth Enablement Works closely with the Service Managers and other Custom Speciality teams to ensure contractual conformance, identify potential problems, set and adjust priorities, and redirect activities as necessary to achieve the goals of respective initiatives, e.g., projects, service improvements, etc. Engages with Service Delivery and Service Assurance to communicate, and escalate on any outage and performance issues to and the Customer. Direct and align engagement across internal stakeholders and functional groups (including Custom specialty functions), as it relates to complex business and Customer challenges, Customer satisfaction, resolving Customer escalations, and overall service performance Participates in any technical, network, SLA, contract compliance escalation as appropriate. Engage with Customer executives and executives in the prioritization and resolution of escalations, as appropriate. Proactive Program Governance: Establish consistent executive meetings, governance forums and cadences for each operation discipline, and ensure action items, documentation, and continued progression to closing open items are prioritized. Establish periodic status meetings with the Customer, and any Third Party Vendors to discuss status of contractual relationship Lead Monthly/Quarterly Governance Forums and ensures agreed upon governance meetings, peer-to-peer sessions are conducted consistently per schedule. Presents a formal monthly program review for the Customer, examining all aspects of the solution in the previous month, highlighting successes and failures, and recommending measures for improvement Monitors ongoing service management to ensure compliance with SLAs and performance commitments. Ensure contract compliance with both spends and SLAs. Provide oversight to validate resource alignments/assignments and utilization to deliver solution(s)/remedies (duration, skills, tools, process, people) for projects and/or service improvement initiatives. Monitors resource utilization to ensure quality of service delivery – consistency, accuracy, efficient and effective. Provides full accountability for the performance of all projects’, service improvement and program activities. Ensures that all contracted program deliverables are completed, delivered and approved. Delivers and maintains an overall Program Plan for the life of the contract, specifically related to the contracted services as mutually agreed to by and the Customer that include, but not limited to: (1) a management summary of the program; (2) contractual deliverables (format, due date, to who/role, owner/role, frequency); (3) roles and responsibilities (RACI); (4) policies and procedures/processes; (5) business relationship management, including organization contacts; (6) the communication plans, including escalation management procedures; (7) change management (commercial) process; and, (8) the supporting solution documentation. Skills and Qualifications 5 to 8 years of experience managing teams Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership, including C-Level Preferred ITIL v4 Foundation Certification/PMP Preferred Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word Regards SPARK CONSULTANCY
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
noida, gurugram, delhi / ncr
Work from Office
Greetings from KVC CONSULTANTS LTD. Hiring for IT MNC for Customer Support Executive NOIDA- SECTOR 81, SECTOR 135, SECTOR 62 Candidates residing in Delhi NCR may apply for the same & outstation candidates need to relocate. WE HAVE TWO LOBS OPEN ---- Process 1 -- International Semi Technical Analyst - UPSELLING/ CROSS SELLING PROFILE Process 2-- International Voice Customer Support Executive-- UPSELLING/ CROSS SELLING PROFILE Eligible:- UG/GRADS WITH MIN. 6 MONTHS EXP IN INTERNATIONAL BPO ---------------------------------------------------------------------- Fresher Any Graduate - BA , BCOM , BSC , BBA , BHM etc can apply for Customer service role. ( Excellent English Communication skills mandatory for both the profiles) Salary- Upto 4 LPA plus Other perks and benefits for FRESHERS Salary- Upto 4.90 LPA plus great incentives for INT CUST SUPPORT UPSELLING PROFILE ( DEPENDING ON EXP) Salary- Upto 5.00 LPA for INT CUST SUPPORT PROFILE ( DEPENDING ON EXP) 5 days working / Both Side Cabs available / rotational shifts Roles and Responsibilities in an International Voice Customer Support Process BPO--- Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts : Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . SOMYA-9628373767 DEVIKA-9821182651 MEHVISH-9628373766 RIYA-9628373761 REGARDS HR RIYA #KVC CONSULTANTS LTD #NO PLACEMENT CHARGES
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027, Shadiya @ 78988 22545, Satya @ 79892 80521 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
noida, gurugram
Work from Office
Bulk Hiring for US - UK Process International Voice Campaign Customer service / collections / sales (Only Voice) Location : Gurgaon/Noida Requirements - Candidate should be good with communication skills Minimum 12 Months of experience Required (International Voice) Graduate Freshers are eligible 5 Days Working Both sides Cab Salary upto 6.5 LPA Plus Incentives Back end, Blended, & operations experience will not be counted NOTE: WE ARE ONLY HIRING FOR VOICE PROCESS for more details send your updated Resume on Given Number HR Ankit : 92104 58517
Posted 2 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
mumbai
Work from Office
TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Numbers : 9987085478 Amisha Mallah 86991061171 Swati Singh 9921899528 Divya Shinde Regards HR Team Tech Mahindra
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
mumbai
Work from Office
TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CALL OR WHATSAPP YOUR CVs to the below mentioned Numbers : 7738138011 Diya Kaur 9082344785 Shruti Gowda 9619824774 Amisha Padelkar 6392610458 - Shivika Singh Regards HR Team Tech Mahindra
Posted 2 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
noida, greater noida, delhi / ncr
Work from Office
Urgent Hiring For International Voice Experience for 1 year mandate Customer handling , Technical support Immediate Joiners only apply Work From Office Contact - Sunny 7017379244 Required Candidate profile Ability to handle tough situation with customer. Excellent communication skills. Work From Office. 2 ways cab will be provided.
Posted 3 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
visakhapatnam, hyderabad, pune
Work from Office
a as Walk-In Drive International Voice Process Company: Tech Mahindra Location: Work from Office Hi-Tech City, Hyderabad Position: International Voice Support Eligibility: Minimum 6 months International Voice Experience (Mandatory) Education: Graduate / Undergraduate (any stream) Salary & Benefits: Up to 4.7 LPA (Based on Experience & Skills) 20,000 Loyalty Bonus Performance-Based Incentives Two-Way Cab Facility Medical Benefits Excellent Incentive Structure Shifts: Rotational (including night shifts) Role Responsibilities: Handle international customer queries & complaints via voice support Provide accurate information & resolutions in a timely manner Maintain proper records of customer interactions Coordinate with internal teams for escalations Walk-In Drive Details: Please mention Dilleshrao As reference Monday to Friday 10:00 AM 2:00 PM Campus Marg, 4th Floor, Flat No. 405, Aditya Trade Center, Ameerpet, Hyderabad Carry your updated resume & Aadhar card Interested candidates can also share details & resume via WhatsApp: 9700880567 Regards Dillesh Rao
Posted 3 weeks ago
1.0 - 4.0 years
3 - 4 Lacs
noida
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year Customer Support Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working, 5: 4000 Travel Allowance 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
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