Middleware Support L2 (Weblogic)

Responsibilities:

• Middleware Support:

  Provide Level 3 support for Middleware technologies, specifically focusing on

  WebLogic

  .

• Problem Resolution:

  Diagnose and resolve complex technical issues related to WebLogic and other middleware components.

• System Maintenance:

  Perform routine maintenance activities, including patching, upgrades, and performance tuning for middleware environments.

• Troubleshooting:

  Conduct in-depth troubleshooting of middleware-related incidents and problems.

• Documentation:

  Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps.

• Collaboration:

  Collaborate with other support teams, development teams, and vendors to ensure seamless operation and timely resolution of issues.

• Continuous Improvement:

  Contribute to the continuous improvement of middleware support processes and practices.

• Team Leadership & Growth:

  Willingness to learn and grow into a leadership role within the team.

Required Skills:

• Proficiency in Middleware technologies, particularly

  WebLogic

  .
• Strong organizational and time management skills.
• Good communication and teamwork skills.
• Strong problem-solving and analytical abilities.
• Ability to troubleshoot complex middleware issues.
• A proactive mindset towards learning and professional growth.