Job
Description
As an Air Freight Operations Manager at Xindus, you will play a crucial role in leading and streamlining air freight operations across domestic and international routes. Your responsibilities will include: - Overseeing end-to-end air freight operations, including planning, execution, documentation, and coordination with key stakeholders. - Managing spot airline procurement and negotiating with carriers to secure optimal rates and capacity based on shipment priorities. - Maintaining and expanding a strong network of air freight forwarders, airlines, and ground handling agents to enhance service reliability and cost competitiveness. - Collaborating with airline operations teams, customs officials, and ground handling teams for smooth cargo processing and timely deliveries. - Ensuring compliance with aviation, customs, and IATA regulations to maintain high safety and security standards. - Monitoring and improving operational efficiency, including turnaround times, cost management, and service performance metrics. - Supporting the development and implementation of SOPs and digital workflows to enhance process transparency and scalability. - Leading and mentoring an operations team to foster accountability, efficiency, and customer-centricity. - Coordinating closely with the sales and customer service teams to ensure seamless communication, accurate shipment tracking, and effective problem-solving. - Managing vendor relationships to ensure consistent quality and adherence to service-level agreements. Qualifications and Skills required for this role: - Minimum 3-4 years of hands-on experience managing air freight operations with a reputed freight forwarding or logistics firm. - Proven expertise in spot airline procurement, freight planning, and rate negotiation. - Strong working relationships within the air freight community, including customs, carriers, and airport authorities. - In-depth knowledge of customs clearance procedures, air freight documentation, and operational compliance. - Excellent communication, coordination, problem-solving skills, and leadership skills. - High proficiency in digital tools and operational software for logistics tracking and reporting. - Proficiency in MS Excel and operational reporting tools; experience with TMS or freight platforms is an advantage. Preferred Background: - Experience working with leading logistics companies such as Jeena & Co., SA Consultants, Continental Carriers, or other top Indian air freight forwarders is strongly preferred. - Exposure to new-age logistics startups or technology-driven environments will be considered a plus. At Xindus, you will have the opportunity to work closely with airline partners and global trade lanes, gain exposure to pricing strategy and capacity planning, and be part of a fast-growing, network-driven logistics environment. Competitive compensation and learning-oriented growth opportunities are offered. As an Air Freight Operations Manager at Xindus, you will play a crucial role in leading and streamlining air freight operations across domestic and international routes. Your responsibilities will include: - Overseeing end-to-end air freight operations, including planning, execution, documentation, and coordination with key stakeholders. - Managing spot airline procurement and negotiating with carriers to secure optimal rates and capacity based on shipment priorities. - Maintaining and expanding a strong network of air freight forwarders, airlines, and ground handling agents to enhance service reliability and cost competitiveness. - Collaborating with airline operations teams, customs officials, and ground handling teams for smooth cargo processing and timely deliveries. - Ensuring compliance with aviation, customs, and IATA regulations to maintain high safety and security standards. - Monitoring and improving operational efficiency, including turnaround times, cost management, and service performance metrics. - Supporting the development and implementation of SOPs and digital workflows to enhance process transparency and scalability. - Leading and mentoring an operations team to foster accountability, efficiency, and customer-centricity. - Coordinating closely with the sales and customer service teams to ensure seamless communication, accurate shipment tracking, and effective problem-solving. - Managing vendor relationships to ensure consistent quality and adherence to service-level agreements. Qualifications and Skills required for this role: - Minimum 3-4 years of hands-on experience managing air freight operations with a reputed freight forwarding or logistics firm. - Proven expertise in spot airline procurement, freight planning, and rate negotiation. - Strong working relationships within the air freight community, including customs, carriers, and airport authorities. - In-depth knowledge of customs clearance procedures, air freight documentation, and operational compliance. - Excellent communication, coordination, pro
