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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a part of this role, you will be responsible for monitoring and reviewing vehicle placement plans for existing businesses. You will need to plan, coordinate, and implement operations for new business ventures. It will be crucial to ensure regular briefings and adherence to safety, compliance, and service standards, as well as identifying learning needs and organizing capability building programs for employees. In case of any on-ground emergency situations, you will be expected to take responsibility and resolve them effectively. Additionally, you will be required to review and report on operations performance regularly, such as occupancy and speed reports, to identify gaps and ensure continuous improvement in service quality. Building and maintaining strategic relationships with customers to address and resolve complaints in a timely and satisfactory manner will be a key aspect of this role. Furthermore, you will need to manage relationships with Business Associates to address service deficiencies and meet vehicle requirements. Overall, your responsibilities will include ensuring the maintenance and retention of existing accounts while driving service improvement initiatives to enhance overall operational efficiency and customer satisfaction.,

Posted 3 days ago

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5.0 - 9.0 years

0 Lacs

jaipur, rajasthan

On-site

The job involves leading and managing all technical aspects related to airport operations, such as airfield ground lighting, navigational aids, baggage handling systems, and security systems. You will oversee the design, development, installation, and maintenance of airport infrastructure and systems, ensuring compliance with industry regulations and safety standards. Providing technical expertise and guidance to the engineering team is a key responsibility. Collaboration with cross-functional teams to drive operational efficiency and continuous improvement is essential. Regular inspections, audits, and performance evaluations will be conducted to identify areas for enhancement. Participation in the planning and execution of airport expansion and modernization projects is required. Staying updated with the latest technological advancements and best practices in the airports industry is crucial. Effective communication with internal stakeholders, external vendors, and regulatory authorities is necessary. Additionally, preparing and reviewing technical documentation, reports, and project proposals is part of the role. Qualifications: Education Qualification: - Bachelor's degree in Engineering (preferably in Electrical, Electronics, or Mechanical) - Master's degree in Engineering or related field (preferred) Certification Required: - Professional Engineer (PE) license (preferred) - Airport Certified Employee (ACE) Airfield Lighting (preferred) - Project Management Professional (PMP) certification (preferred),

Posted 3 days ago

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10.0 - 14.0 years

0 Lacs

jaipur, rajasthan

On-site

You will be responsible for collating and generating daily reports on events, performances, and compliances. Your role will involve managing and supervising the day-to-day operations of the Airport Operational Control Center (AOCC) in Jaipur. It will be your duty to ensure compliance with all aviation regulations, safety standards, and company protocols. You will need to coordinate with various airport departments to optimize operational efficiency and enhance customer satisfaction. Developing and implementing strategies to improve airport operations and resolving any arising issues will also be part of your responsibilities. Leading a team of AOCC staff, providing guidance, training, and support as required will be crucial. Monitoring flight schedules, weather conditions, and other relevant factors to make real-time operational decisions will be essential. Additionally, preparing reports on AOCC performance, incidents, and operational metrics for management review will be expected from you. Collaborating with external stakeholders such as airlines, air traffic control, and ground service providers to ensure smooth operations is another key aspect of the role. Your participation in emergency response drills and oversight of crisis management procedures will be necessary. It is important to stay updated on industry trends, technological advancements, and best practices in airport operations. To qualify for this position, you should have 10-12 years of experience in the airports industry and demonstrated experience in effectively managing airport operations. A proven track record of leadership and decision-making in high-pressure situations is required. A Bachelor's degree in Aviation Management, Airport Operations, or a related field is essential. Possessing a valid Airport Operations Professional (AOP) certification is preferred for this role.,

Posted 6 days ago

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0.0 - 3.0 years

0 - 3 Lacs

Panipat, Gurugram, Delhi / NCR

Work from Office

Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply.

Posted 1 week ago

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0.0 - 5.0 years

1 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

IndiGo is looking for a highly efficient and safety-conscious Officer - Airport Operations and Customer Services (AO&CS) - Ramp to join our ground operations team. In this critical role, you'll ensure the seamless, safe, and on-time turnaround of aircraft on the ramp. If you're a proactive individual who thrives in a dynamic outdoor environment, can manage multiple tasks, and is committed to operational excellence, we invite you to contribute to IndiGo's leading on-time performance. Responsibilities Confirm the Estimated Time of Arrival (ETA) of flights from the Operations Control Center (OCC) or Navitaire system. Receive the assigned bay number from Apron Control and relay it via Radio Telephony (R.T.). Be present at the assigned bay 20 minutes before arrival with all required ground support equipment. Record touchdown and chocks time , and relay this information via R.T. promptly. Align the ramp correctly for efficient aircraft positioning. Ensure adequate coaches are available for deplaning passengers. Ensure baggage reaches the arrival area before passengers to enhance customer experience. Oversee aircraft cleaning and collect boarding clearance from the cabin crew, then announce readiness on R.T. Ensure loading is done strictly as per the Loading Instruction Report (LIR) for weight and balance compliance. Post-departure, return all equipment to the designated transport yard. Accurately fill all ramp documentation for record-keeping and compliance. Ensure smooth, safe, and on-time operations during the entire flight turnaround process. Skills Strong understanding of ramp operations and aircraft turnaround procedures . Excellent situational awareness and ability to work in a fast-paced outdoor environment. Proficiency in radio communication (R.T.) . High attention to detail for equipment handling, documentation, and safety protocols. Ability to coordinate effectively with various teams (OCC, Apron, Cabin Crew, Baggage Vendor). Commitment to safety and on-time performance . Physical ability to perform duties on the ramp. Qualifications Graduation is mandatory for freshers . No visible tattoos allowed . Flexibility to work in rotational shifts, including night shifts . A valid passport is mandatory . For experienced candidates, you must submit : Previous employment letters / experience certificates. AEP (Airport Entry Permit) surrender copy (for those with prior aviation experience).

Posted 2 weeks ago

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0.0 - 5.0 years

1 - 6 Lacs

Delhi, India

On-site

IndiGo is looking for a highly efficient and safety-conscious Officer - Airport Operations and Customer Services (AO&CS) - Ramp to join our ground operations team. In this critical role, you'll ensure the seamless, safe, and on-time turnaround of aircraft on the ramp. If you're a proactive individual who thrives in a dynamic outdoor environment, can manage multiple tasks, and is committed to operational excellence, we invite you to contribute to IndiGo's leading on-time performance. Responsibilities Confirm the Estimated Time of Arrival (ETA) of flights from the Operations Control Center (OCC) or Navitaire system. Receive the assigned bay number from Apron Control and relay it via Radio Telephony (R.T.). Be present at the assigned bay 20 minutes before arrival with all required ground support equipment. Record touchdown and chocks time , and relay this information via R.T. promptly. Align the ramp correctly for efficient aircraft positioning. Ensure adequate coaches are available for deplaning passengers. Ensure baggage reaches the arrival area before passengers to enhance customer experience. Oversee aircraft cleaning and collect boarding clearance from the cabin crew, then announce readiness on R.T. Ensure loading is done strictly as per the Loading Instruction Report (LIR) for weight and balance compliance. Post-departure, return all equipment to the designated transport yard. Accurately fill all ramp documentation for record-keeping and compliance. Ensure smooth, safe, and on-time operations during the entire flight turnaround process. Skills Strong understanding of ramp operations and aircraft turnaround procedures . Excellent situational awareness and ability to work in a fast-paced outdoor environment. Proficiency in radio communication (R.T.) . High attention to detail for equipment handling, documentation, and safety protocols. Ability to coordinate effectively with various teams (OCC, Apron, Cabin Crew, Baggage Vendor). Commitment to safety and on-time performance . Physical ability to perform duties on the ramp. Qualifications Graduation is mandatory for freshers . No visible tattoos allowed . Flexibility to work in rotational shifts, including night shifts . A valid passport is mandatory . For experienced candidates, you must submit : Previous employment letters / experience certificates. AEP (Airport Entry Permit) surrender copy (for those with prior aviation experience).

Posted 2 weeks ago

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4.0 - 6.0 years

4 - 6 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Housekeeping Trainer, Airport Operations Location: Devanahalli Airport, Bangalore Experience: 4-6 years in housekeeping operations, preferably in airport or corporate environments Employment Type: Full-Time Job Summary: We are seeking a highly skilled and experienced Housekeeping Trainer to join our team for airport operations. The ideal candidate will have a strong background in housekeeping management, hands-on experience with corporate clients, and the ability to lead, train, and manage a team of around 150 housekeeping staff . The trainer will be responsible for maintaining high hygiene and service standards and ensuring adherence to airport safety and cleanliness protocols. Key Responsibilities: Conduct induction and regular training sessions for housekeeping staff on airport hygiene standards, cleaning techniques, and safety protocols. Supervise and manage housekeeping operations across all designated airport zones. Ensure all housekeeping staff follow SOPs, quality standards, and client expectations. Conduct performance evaluations and recommend improvement plans. Train staff on the proper use of equipment, cleaning materials, and chemicals. Maintain documentation of training schedules, attendance, and progress reports. Liaise with airport authorities and corporate clients to understand and deliver customized service levels. Manage shift schedules and manpower allocation efficiently for optimal coverage. Conduct regular audits and inspections to ensure cleanliness and compliance. Requirements: Minimum 4-6 years of experience in housekeeping, preferably in airport or large corporate environments. Proven experience managing and training large teams (100+ personnel). Strong communication, leadership, and organizational skills. Knowledge of modern housekeeping practices, airport safety regulations, and customer service standards.

Posted 1 month ago

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3.0 - 6.0 years

7 - 8 Lacs

Hyderabad

Work from Office

Job Title: Airport Lead Hyderabad Location: Rajiv Gandhi International Airport (RGIA), Hyderabad Experience Required: Minimum 3 years (5 years is desirable) Languages: Proficiency in Telugu and English (Hindi is a plus) Employment Type: Full-time About the Role We are looking for a proactive and customer-focused Airport Lead to manage Uber’s on-ground airport operations at Hyderabad International Airport (RGIA). The ideal candidate will lead a team of airport staff to deliver exceptional customer service, ensure efficient pickup zone management, and coordinate closely with airport authorities and internal stakeholders. Key Responsibilities *Team Management:* - Supervise and guide a team of on-ground airport staff ensuring professional conduct and high-quality customer service. - Schedule shifts, assign responsibilities, and conduct regular briefings. *Pickup Zone Oversight:* - Ensure smooth movement of Uber vehicles in the designated pickup zone. - Monitor congestion, resolve bottlenecks, and optimize flow to improve rider and driver experience. *Stakeholder Coordination:* - Act as the primary point of contact between Uber and airport authorities. - Address escalations, maintain compliance with airport policies, and manage permits or documentation as required. *Service Excellence:* - Train staff on Uber policies, customer service expectations, and safety protocols. - Monitor performance and take corrective action where necessary. *Data Reporting & Insights:* - Provide regular updates on operational performance, escalations, and incident reports. - Support data collection and reporting for internal reviews. *Competition Intelligence:* - Stay updated on competitor presence, pricing, operations, and promotional activities within the airport. Requirements Minimum 3 years of work experience in operations, customer service, logistics, or similar roles. Strong people management and leadership skills. Excellent communication in Telugu, Hindi and English Ability to multitask, solve problems on-the-go, and work in a dynamic environment. Familiarity with airport operations or mobility/transportation industry is a plus. *What We Offer* Opportunity to work with a global leader in mobility. Dynamic, fast-paced work environment. Career development opportunities and exposure to strategic operations.

Posted 2 months ago

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