MES Support Consultant - Pharmaceutical/Life Sciences

Greetings from Themesoft!

MES Support Consultants-Pharmaceutical/Life Sciences

Location:

Experience:

Notice Period: Immediate to 10 days joiners

Schedule:

Key Responsibilities

• Application Support:

  Deliver expert L2/L3 support for MES systems like PAS-X and FTPS.

• Troubleshooting:

  Analyze logs, run SQL queries, and work through complex issues to keep manufacturing running.

• Incident & Problem Management:

  Resolve incidents and root causes as per ITIL standards.

• System Configuration:

  Execute routine updates, master data changes, and system health checks.

• Documentation:

  Maintain detailed support documentation and knowledge base entries.

• Stakeholder Communication:

  Interface with business users, IT teams, and vendors to ensure smooth operations.

Required Skills & Experience

• MES Expertise:

• 6–10 years supporting MES platforms (PAS-X, FTPS, or similar).
• Strong understanding of manufacturing processes, especially

  Batch Execution, EBR

  , and

  Equipment Management

  .

• Technical Proficiency:

• Solid SQL skills for data analysis and debugging.
• Knowledge of system integrations (ERP, LIMS, etc.).

• Soft Skills & Process:

• Excellent communication and analytical skills.
• Experience in an

  ITIL-based

  support environment.

Interested candidates share updated resume with mythili@themesoft.com

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