Home
Jobs
Companies
Resume
91 Springboard Business Hub logo

Member Relations Executive

2 - 3 years

4 - 6 Lacs

Noida

Posted:3 days ago| Platform: Naukri logo

Apply

Skills Required

customer service networking hospitality crm office management rest sqlite mvp android kotlin android studio firebase mobile application development google maps marketing java mvvm android application development retrofit xml json rxjava

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation Member Relations Executive Position description A Member Relations Executive will be responsible for creating a welcoming and professional environment for members, visitors, and clients. Have to ensure a seamless customer experience by managing front-desk operations, addressing member needs, and coordinating with internal teams to enhance workplace satisfaction. Primary Responsibilities: Front Desk & Customer Service: Greet and assist guests, members, and visitors professionally. Handle inquiries via phone, email, and in-person regarding memberships, facilities, and services. Maintain a friendly and engaging environment to enhance member satisfaction. Member Support & Engagement Address and resolve member concerns and requests efficiently. Assist with onboarding new members and provide hub tours to prospective clients Build relationships with members to foster a strong community. Business & Growth: Actively seek seat expansion opportunities with the existing teams. Price escalation upon renewal of team contracts. Drive ancillary revenue such as meeting room, day passes etc. Facility & Operations Support: Ensure that meeting rooms, common areas, and workspaces are clean and well-maintained. Coordinate with housekeeping, IT, and maintenance teams to resolve facility-related issues. Monitor and restock office supplies, beverages, and amenities. Events & Community Building: Assist in organizing and promoting networking events, workshops, and community activities. Encourage collaboration and engagement among members. Support marketing efforts for events and special initiatives. 2-3 years of relevant experience. Excellent communication and interpersonal skills. Customer service experience, preferably in hospitality or co-working spaces. Strong problem-solving abilities and a proactive approach. Ability to multitask and work in a fast-paced environment. Knowledge of office management tools (CRM, booking systems) is a plus.

More Jobs at 91 Springboard Business Hub

Graphic Design Associate

Mumbai

2 - 3 yrs
|

INR 2 - 5 Lacs

Executive - Finance

Noida

2 - 3 yrs
|

INR 4 - 5 Lacs

Guest Relations Executive

Noida

2 - 3 yrs
|

INR 4 - 5 Lacs

Architectural/Design Draftsman

Noida

2 - 4 yrs
|

INR 2 - 6 Lacs

Architectural Graphic Designer

Noida

1 - 3 yrs
|

INR 1 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Customer Service Interview Now

My Connections 91 Springboard Business Hub

Download Chrome Extension (See your connection in the 91 Springboard Business Hub )

chrome image
Download Now
91 Springboard Business Hub
91 Springboard Business Hub
91springboard.com

Real Estate

Mumbai Maharashtra

201-500 Employees

16 Jobs

    Key People

  • Amit Kumar

    Co-Founder & CEO

  • Rashi Anand

    Co-Founder

RecommendedJobs for You

91 Springboard Business Hub logo

Member Relations Executive

91 Springboard Business Hub

Noida

2coms logo

Customer Support International Voice - Navi Mumbai

2coms

Mumbai

Impac logo

German Language Specialist

Impac

New Delhi, Gurugram

Hiring For International Process logo

Customer Support Executive

Hiring For International Process

Gurugram

Abhi Resource Management logo

Customer Support Executive Engineer

Abhi Resource Management

Ghaziabad

Linchpin Technologies logo

F2F Interview For Freshers/Exp. || BPO Telecaller|| Domestic|| BPO

Linchpin Technologies

Noida, Gurugram, Delhi / NCR

Aneja's Training & Placement Services logo

International Voice Process Executive

Aneja's Training & Placement Services

Mohali, Chandigarh, Panchkula

Niit Learning Systems logo

NIIT is hiring For Associate Training Coordinator Role || WFO

Niit Learning Systems

Gurugram, Delhi / NCR

Eteam logo

International Voice Process Mumbai/Pune/Bangalore- Night shift

Eteam

Pune, Bengaluru, Mumbai (All Areas)

NJ Technologies logo

Hiring For international Background verification Process

NJ Technologies

Bengaluru