Medical Receptionist / CRM Professional

Skinfinity

2 - 5 years

3 - 6 Lacs

Noida

Posted:21 hours ago| Platform:

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Skills Required

skin care crm software patient care dermatology crm front desk cold calling customer relationship customer service hair care vlookup sales cosmetics marketing inside sales client relationship management cosmetology lead generation

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Medical Receptionist / CRM to join our team at Skinfinity Derma Clinic. The ideal candidate will have 2-5 years of experience in the medical field, preferably in a dermatology or skincare clinic.

Roles and Responsibility

Manage front desk operations, including answering phone calls and responding to emails.
Coordinate appointments, schedule treatments, and maintain patient records.
Develop and implement effective customer relationship management strategies.
Provide exceptional patient care, addressing concerns and queries professionally.
Collaborate with healthcare professionals to ensure seamless communication and coordination.
Maintain accurate and up-to-date records, both physical and digital.

Job Requirements

Minimum 2 years of experience in a medical receptionist or CRM role, preferably in a dermatology or skincare clinic.
Strong knowledge of medical terminology, particularly related to dermatology and skincare.
Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
Proficient in using CRM software and other medical technology systems.
Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
Strong organizational and time management skills, with attention to detail and accuracy.

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