Measurement & Report Associate Manager

 About The Role  

Skill required: Business Reporting & Governance - Reporting Analytics

Designation: Measurement & Report Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

What would you do? "Job
Summary:?¢The Business Reporting and Governance Associate Manager needs to deploy and deliver on a portfolio of deliverables like Client & Leadership Governance, Performance Reporting, Incident Management, Survey Management and Change Management. ?¢This role requires excellent project management, client facing skills and experience along with strong business acumen and ability to solve business problems?¢Ability to multi-task across several projects in a dynamic environment and deliver with high diligence?¢The role is a combination of individual contributor and supervisory tasks. Experience is managing team of 15 or more people is a must?¢Client relationship management experience also required

What are we looking for? Desired skills/qualifications:?¢15+ years of experience overall with minimum 7-10 years in Business Intelligence, Reporting and client facing roles?¢Masters/bachelor??s degree in engineering/Information Technology or Computer Science preferred?¢Project Management Experience and certifications?¢Excellent communication and expectation management skills?¢Exposure in managing SQL, VBA or visualization projects"Additional Requirements?¢High degree of ownership?¢Flexibility to travel?¢Flexible hours to accommodate global meeting times

Roles and Responsibilities: Key Responsibilities:?¢Work with Account and Service Delivery leadership to ensure timely delivery of complete portfolio of Business Reporting and Governance Services?¢Ensure services are constantly aligned to the contractual requirements?¢Consulting role to clients and senior leadership as an expert on Governance, Performance Reporting, Incident Management, Survey Management and Change Management?¢Ensure all projects within span are operating within the budget ?¢Drives various team initiatives and priorities like analytics, automation, visualization and innovation?¢Guide team members within span to excel in their deliverables and drive performance?¢Understand business problems and drive solutions to resolve business/operational challenges. Develop strategies for effective data analysis and reporting?¢Select, configure and implement analytics solutions?¢Liaise with internal process owners for Governance, Change Management, Satisfaction Surveys, Incident Management and Performance Reporting?¢Build systems to transform raw data into actionable business insights, with the right visualization tools (Tableau, Power BI etc.)?¢Knowledge of MS Office and SQL(preferred); familiarity with business intelligence tools?¢Attention to detail and Problem-Solving Aptitude?¢Review and analyze satisfaction surveys; summarize findings; work with contract service delivery team leads to determine remedial actions
 Qualification Any Graduation