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7.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Department Corporate Communication Location Bangalore Novo Nordisk India Private Limited Are you a skilled communicator with a passion for driving impactful brand communicationDo you have experience in media relations, internal and external communications and confident about content creationIf so, we have an exciting opportunity for you to join our team as an Associate Manager Corporate Communications. Apply today for a life-changing career at Novo Nordisk. The position As an Associate Manager of with Corp. Communications, your role typically involves overseeing and implementing communication strategies aimed at promoting products or services within a brand context. Here are some key responsibilities and skills often associated with this role: Plan and execute media relations activities to maximizse media mileage for business unit projects and PR campaigns. Skillful in culling relevant coverage trends and social media data and implementation towards making impactful media plans. Collaborate with Brand Managers to develop consistent brand awareness communication for internal and external stakeholders. Monitor and evaluate media and social media coverage, establishing systems for tracking articles mentioning our therapy/brand. Manage public relations agencies and support digital strategy and internal communications for all business units. Provide visibility for key opinion leaders (KOLs) and support key events such as World Hemophilia Day, Growth Hormone Day, World Diabetes Day etc. Monitor and update disease area/product-specific content on affiliate websites. Ensure compliance of media and social materials with relevant regulations and codes. Engage in strategic planning, crises management and social media rating. Qualifications To be successful in this role, we are looking for candidates with the following qualifications: Post-graduate degree or equivalent in Journalism/Mass Communication. Excellent command over English (written and oral), with a flair for writing. 7-10 years of experience in media relations, internal and external communications, and content creation. Experience in planning and executing plans for internal and external communication. Strong organiszational and project management skills and ability to work on tight s. Media data analytics and capacity to convert into powerful presentations. Ability to work collaboratively in a fast-paced, dynamic environment. Familiarity with the healthcare or pharmaceutical industry is a plus. Agency background preferred. About the department The Associate Manager Corp. Communication role is based in Bangalore, India. Our department is responsible for planning and executing media relations activities, ensuring consistent brand awareness communication, and supporting digital strategy and internal communications for all business units. We work closely with Brand Managers, public relations agencies, and key opinion leaders to drive impactful commercial communication. The atmosphere in our department is fast-paced and dynamic, offering opportunities for growth and professional development.

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0.0 - 2.0 years

1 - 4 Lacs

Mumbai

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About NCR Atleos TITLE Help Desk Representative (II) GRADE 7 Position Summary & Key Areas of Responsibility Position requires the ability to act as single point of contact for NCR Atleos Financial customers with Incident Management Services 7x24 monitoring of customers ATM/ABM network across Canada, which includes six different time zones Accountable for continuously receiving and handling high volumes of customer calls Responsible for service requests from customers and resolution of problems; Generate daily and weekly incident reports; Review incident history to determine recurring faults Determine alert priority based on documented processes and guidelines Use tools to remotely access customer equipment to diagnose and resolve customer problems Document, verify and make appropriate corrections to the incident record and customer profile; Updates work orders and provides status information Escalate customer problems both internally and externally, as required and according to defined escalation paths Acquire and maintain current knowledge of relevant product offerings and support policies Participate in special projects as assigned to continuously improve processes, tools, systems and organization Enhance and develop quality support methods and communication skills through coaching, feedback, and other developmental approaches Work with Support Specialists to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress Contribute as a team member; participate in objective setting, performance management, reward and recognition programs Requires rotation in work hours involving weekends and holidays Basic Qualifications Bachelors degree Bilingual (English/French) The candidate will have an aptitude for providing positive customer service and good communication skills (written & spoken) Knowledge of Automated Banking Machines (ATM/ABM) Keyboard proficiency and understanding of Windows-based applications/tools Preferred Qualifications Previous experience in a Customer Support and/or Helpdesk environment 1+ years of related experience Self-driven and results oriented; Ability to work under pressure within flexible working hours Communication skillsAbility to effectively communicate with customers while protecting the companys position, ability to gather, organize and present information in a focused and concise manner, ability to listen and foster open communication EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

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Urgent Opening for a Producer- Radio- Bangalore Posted On 09th May 2017 06:31 AM Location Bangalore Role / Position Producer- Radio Experience (required) 4-6yrs Description DesignationProducer LocationBangalore DEPARTMENTProgramming PURPOSE OF THE JOBTo function as theproduct manager for the shows / segments assigned. RESPONSIBILITIES: Primary responsibility: To monitor competition daily The person has to be abreast of the competition being faced from the other stations. For this thorough analysis of the listening post (the content from VEGAS) has to be done. To conceptualise, plan and execute shows for the station Monitor and develop content in conjunction with the RJ and EP /PH for the show Develop and implement show themes and ensure freshness of content This includes conceptualisation of ideas for various segments of the shows. The person is required to thus, be up to date with the current events and happenings around the city. Coordinate and arrange celebrities / guests / callers for the show Create and use appropriate sound bytes, interviews, and packaging elements for the show Edit the sound bytes that are collected inorder to package them into sound bytes that can be aired. These could be the sound bytes of the Radio Jockeys or the callers who call in to demand songs. This is done mainly to bring in clarity to the voice and sound. Contribute to creating the events plan for the month and quarter Develop and contribute to ideas for clients based on sales brief Check RJ weekly reports and schedule (Roster) To make program promos Coordinate with the copy writer and promo producer to create jingles / promos / bumpers for the show To enhance the competence of the RJs The person has to follow up with the EP / PH and ensure that the RJs are give daily feedback verbally or in writing on their show performance, delivery and content. Also help them correct their flaws and motivate them to continuously perform better. KNOWLEDGE OF EQUIPMENTS TO BE USED: YAMAHA O2 V Digital or equivalent VEGAS Software Dat Player TELOS machine RCS Radio Software Send Resumes to girish.expertiz@gmail.com -->Upload Resume

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2.0 - 7.0 years

4 - 7 Lacs

Bengaluru

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Urgent Opening for Content writers- News- Journalism-Media Posted On 02nd Oct 2024 05:08 AM Location Bangalore/Remote Role / Position Content Writers( Multiple Openings) Experience (required) 2-8 yrs Description To analyze written materials or data to ensure accuracy and readability Coordinates analytics tasks for the client including creating effective strategies to collect data, analyse information, and implement analytics solutions. To improve quality by identifying potentialcontent related issues AssistContent and Web dev/design teams Proactively maintain intranet,web & social mediacontent to ensure that allcontent is up-to-date EnsureContent is in line with Client's company policiesand guidelines EvaluateContent to improve SEO performan Send Resumes to girish.expertiz@gmail.com -->Upload Resume

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4.0 - 5.0 years

6 - 7 Lacs

Mumbai

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Urgent Opening for Sr Copy Writer-Mumbai-Bandra Posted On 16th Jul 2015 04:32 PM Location Mumbai-Bandra Role / Position Sr Copy Writer Experience (required) 4-5 years Description Our client is a social media agency that specialises in helping brands use social media to engage with their consumers effectively and create awareness in online platforms. Located in Mumbai, India, we help brands create word-of-mouth in the virtual world both online and mobile. Windchimes also helps companies manage their reputations online. Our clienthas developed and executed social media strategies for brands and companies like HUL, Kaya Skin Clinic, Red Bull India, Sula Vineyards, Marico, Bajaj Allianz, Femina, Zodiac, NDTV Imagine, ITCs Vivel, Maybelline & SolidWorks amongst others. JobSr Copy Writer Experience 4-5 years Location Mumbai-Bandra About the Role: To think strategically for each and every brand. This should lead to conceptualizing and formulating the exact brand message/ campaign for assignments. Creative / out of the box thinking Develop platform specific content for clients and Windchimes Communications Creating interesting & engaging content (Articles, Snippets, Contests, Polls, Quizzes, etc) Work in a team or individually to develop client's content route Brainstorming with the team on creative avenues for project execution Provide support to the agency by sharing and developing social media research Create Case Study of International Campaign Skills: Expert in writing skills, editing and proof reading abilities. Ability to write concise, attention grabbing and hard-hitting copy that puts the message across. Ability to deliver within short time frames and meet tight deadlines Good communication & writing skills in respect to social media platforms. Writing and developing content for videos, newsletters, campaigns, online ads etc. Through knowledge of Social Media Platforms Ability to work with a team and individually Qualification: Candidates with B.A/ M.A in English Literature, Mass Communication, Journalism Need to be proficient and worked on Social Platforms. Good Knowledge of MS-Office bundle Send Resumes to sbharathwajan.expertiz@gmail.com -->Upload Resume

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support/Technical Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 6.0 years

2 - 6 Lacs

Kolkata

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Position: Translator About us: - We are India's leading political consulting organization dedicated to provide high quality professional support for political campaigns. We strongly believe that the nation will best benefit from an enlightened political leadership in the form of Prime Minister Narendra Modi and are proud to have previously contributed in a similar capacity in the momentous election campaign of 2014, 2019, 2024 and various subsequent state elections. - Our work includes envisioning and executing innovative electioneering campaigns, facilitating capacity building of grassroots cadre and shaping governance. We add professional aspects to the strengths of the scores of grassroots workers supporting the Prime Minister and ensure optimal electoral results not as an end in itself but to add to the Prime Minister's vision for a developed India. Our work leverages on-ground activities, data analytics, research and new age media as a force multiplier for the Prime Minister's messages and actions. - We comprise a diverse group of dedicated individuals including former management consultants, lawyers, engineers, political theorists, public policy professionals and other varied sectors from premier institutes and corporates with the unified objective of meaningfully contributing to the polity of the nation About The Role: -Understand, compile and articulate political ideas and objectives and philosophy into public messaging customized for the topic, speaker, and intended audience -Understand a diverse range of inputs and effectively integrate them in a coherent manner -Conceptualize and articulate politically relevant thematic ideas and statements for key players -While this is an interesting proposition and comes with enormous exposure, it also raises - expectations on maintenance of confidentiality, display of exemplary client management skills and most importantly, on performance. The job will require work from office and long working hours depending on project requirement. Position Requirements: -The role requires intelligent, passionate, and self-driven professionals with a clear understanding of Indian politics. The candidate should possess excellent communication and language skills, teamwork, thought leadership and should be able to deliver effectively in a fast-paced, highly dynamic work environment. In addition to this: -Minimum undergraduate with previous experience of at least 1-6 years as Bengali to English/ English to Bengali Translator. - Working level understanding of Hindi -The role requires a clear understanding of Indian politics and current affairs -The candidate should be well versed in Bengali and English with good understanding of grammar and styles - The candidate should be open to long working hours and work on weekends - The candidate should have a working laptop -The candidate should have a strong bias for action and be a self-starter -The candidate should be able to work on short deadlines and be able to collaborate with various internal team members

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1.0 - 2.0 years

3 - 4 Lacs

Ghaziabad

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Why You Should Join Us:If you're a talented editor with a passion for sports and storytelling, we want to hear from you Here’s what makes you the perfect fit:Bachelor's Degree in English, Media/ Journalism, or similar discipline Have 6-12 months of experience in sports content editing, proofreading, or any other similar role Possess a strong command of the English language and an understanding of American culture Bring energy and creativity to our articles, ensuring each piece resonates with readers and leaves a lasting impression Can analyze article performance metrics and use insights to consistently elevate the quality of content A basic understanding of SEO, including crafting engaging headings and subheadings Leadership skills to inspire, guide, and mentor a team of talented writers A passion for the sports, with an eagerness to cover breaking news, live events, and in-depth analyses As an Editor at EssentiallySports:You’ll be editing and publishing 18-20 articles each day, always keeping the high quality of EssentiallySports at the forefront Every article you touch will be fact-checked, well-researched, and ready to deliver value to our readers Your deep understanding of our audience will help you fine-tune content, enhancing its impact and relevance even after it’s been published You’ll work closely with a skilled team of writers, editors, and content managers in our fast-paced newsroom, alongside the content quality (CQ) team, to constantly refine and elevate the content we publish As a mentor, you’ll inspire and empower writers, helping them grow and evolve as contributors to the team Timeliness is key—by staying on top of breaking news, you’ll ensure our readers are always up-to-date as events unfold This role will see you working six days a week, aligning with a schedule that meets the needs of our US audience

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support/Technical Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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5.0 - 7.0 years

9 - 18 Lacs

Mumbai

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Role & responsibilities:- Media Relations Management Build and maintain strong relationships with key journalists, media outlets, and industry influencers Work with the PR agency to draft, edit, and distribute press releases, media statements, and other press materials Handle media inquiries and coordinate interview requests for company spokespersons Monitor media coverage and maintain a comprehensive media database Organise and execute press conferences, media events, and press briefings Track and analyse media coverage metrics to evaluate PR campaign effectiveness Public Relations Strategy Implementation Ideate for and execute PR campaigns and initiatives aligned with organisational objectives Develop media pitch ideas and secure positive coverage in target publications Create compelling story angles and content to highlight company achievements and initiatives Support the development and implementation of communication plans for product launches, campaigns, and company announcements Maintain updated company fact sheets, executive bios, and other PR materials Crisis Communication Support Create and assist in implementing crisis communication protocols and procedures Monitor potential issues and flag emerging concerns to leadership Draft crisis communication materials using pre-approved templates Support social media response during crisis situations Coordinate with cross-functional teams during crisis management Maintain documentation of crisis-related communications Contribute to post-crisis analysis and lessons learned Executive Communication Support Draft talking points and briefing documents for executive media interactions Coordinate media training sessions for company spokespersons Support the development of thought leadership content for executives Assist in preparing executives for public speaking engagements and media interviews Track and capitalise on opportunities for executive visibility in industry conversations Content Development Write and edit high-quality content for various external communications Develop compelling press materials that align with company messaging Create content for corporate website's newsroom section Support content development for corporate social media channels Assist in creating presentation materials for industry events Qualifications Education and Experience Bachelor's degree in Public Relations, Communications, Journalism, or related field 5-7 years of PR experience, preferably in retail or technology sector Proven track record of successful media relations and PR campaign execution Experience in crisis communications and issues management Skills and Competencies Excellent written and verbal communication skills Strong media relations and networking abilities Proficient in PR tools and media monitoring platforms Crisis management and problem-solving capabilities Strong project management and organisational skills Ability to work under pressure and meet deadlines Knowledge of digital and social media landscapes Understanding of retail and consumer technology industry trends Personal Qualities Strong attention to detail and accuracy Excellent interpersonal skills Ability to maintain confidentiality Proactive and results-oriented approach Team player with ability to work independently Adaptable and able to handle multiple priorities

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0.0 - 2.0 years

2 - 6 Lacs

Jaipur

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Take initiative in marketing, promotional strategies, and branding campaigns Collaborate with different corporates into management Leadership & Negotiation skills Client & Customer Acquisition Freshers In Jaipur No Targets CALL: HR AMISHA 9024834890 Required Candidate profile Immediate Joiner Graduates/post Graduates who aspires to build themselves Dynamic, Hardworking/Ambitious Inclined towards Sales& Marketing Freshers Apply(Jaipur) Work From Office (NO TARGETS)

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0.0 - 5.0 years

4 - 5 Lacs

Hyderabad

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Walk-in For Freshers - BA/MA (English , Mass communication , Journalism ) Experience Candidates : 1yrs to 5yrs who has worked on the below . Looking for candidates who has worked on : Content writing , News writing , Feature articles , Business Writing, Report writing Walk-In date: 1st Jul '25 (Tuesday) Walkin time : 10:30AM to 2:00PM Designation : Associate Editor / Editor Location : Hyderabad Work mode : Work from office (Hyderabad) GlobalData is looking for business writers! UKs leading data and analytics company, GlobalData is looking for experienced and aspiring journalists/writers to work full-time for its media wing. These roles are for GlobalData’s office in Hyderabad, India. By offering comprehensive and timely coverage of latest business news and industry projects through its sector-specific B2B websites, GlobalData competes with international media houses in this domain and enjoys global readership. With decades of strong presence in the global market, GlobalData’s Verdict and BTMI brands encompass a wide network of sectors, including Energy, Healthcare, Financial Services, Consumer, Logistics and several other niche industries. Although proficiency in English, passion for writing and strong online research skills form the key common criteria, the job requirements slightly vary between news and projects modules of the media team, as detailed below: Role & responsibilities Job Description for Industry Projects Search online for major and latest industry projects in diversified sectors. Do a thorough research, using strictly primary sources of information such as corporate or project website and press releases therein, to gather relevant information about the project. Write a detailed summary of minimum 600 words covering various aspects of the project, without plagiarising with the source content. Source high-resolution images of the project from primary sources including the project developers and/or contractors and suppliers. Contact the companies involved, if needed, for additional information or images to achieve a competitive edge on the web. Update the project articles with new changes, if any, by tracking the developments from time to time. Assist in uploading the articles into the content management system and see through final publication. Ensure SEO optimization standards for all articles. Should have a flair for in-depth research and holistic understanding. Having an understanding of using AI tools to draft content is an added advantage. Job Description for News Writers: Search online for major B2B news in diversified sectors and discern the most trending ones globally. Rewrite such sourced articles in around 300 words and meet daily deadlines. Draft write-ups in an easy-to-understand format by adhering to the in-house style guide. Ensure that articles are original, plagiarism-free and informative. Source copy-right free images for all the articles, as per the guidelines. Upload news articles into the content management system as per the guidelines. Ensure SEO optimization standards for all articles. Should be a good communicator, a go-getter and an energetic and stable team player. Journalistic bent of mind with an eye for detail is a prerequisite. Having an understanding of using AI tools to draft content is an added advantage. Who can apply? Professional journalists/content writers. Graduates/Post Graduates in Journalism/Mass Communication/English, with a flair for writing. Graduates/Post Graduates in other streams, with excellent written skills. Strong research and reading abilities. An eye for detail with high commitment to quality & timelines. Good interpersonal skills. Media team @ GDRC offers: A challenging, exciting and stimulating career in online business writing, research and analysis. Full support and a structured career path to assist you in developing into an industry-recognised expert. On-the-job training to equip the writers with requisite skillset to perform to GlobalData’s quality standards. An opportunity to develop in-depth knowledge of key industries – an edge one can enjoy throughout the career. Youthful, friendly and exuberant work environment with highly committed professionals.

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2.0 - 5.0 years

4 - 7 Lacs

Noida

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Brand Management Drive/support marketing communication for any part of the business, including all employees, as the company may require. Craft clear and compelling content for various internal & customer-facing external communication channels (webpages, email campaigns, mobile app notifications, etc. ) Translate communication plans/briefs from various internal teams to the creative team of agencies/ freelancers (copywriters, editors and designers) and execute/deliver effective creatives on time. Ensure all the content & creatives delivered aligns with our brand voice. Continuous Improvement on Communication & Creatives based on analytics and feedback from stakeholders to improve reach, adoption, and engagement Manage marketing materials' production, ensuring they align with brand guidelines. Develop and execute initiatives to enhance employee engagement and strengthen our employer brand Manage online reputation to ensure IndiaMART is reflected as a great place to work Develop campaigns through social media, events and other channels to build brand affinity and advocacy amongst employees Experience Range: 2 - 5 years Educational Qualifications: Any graduation,andMBA/PGDMin Advertising/Mass Communication,MBA/PGDMin Marketing Skills Required: client servicing,Creative Agency,Branded Content,Copywriting Candidate Attributes: At least three years of experience in a marketing or communications role, preferably with a creative or digital agency background. Candidates with supervisory roles within a creative team will be given preference. Outstanding written and verbal communication skills in English & Hindi. Possess exceptional copywriting skills with the ability to craft compelling and engaging content, complemented by a strong sense of design to ensure visual alignment with brand aesthetics and communication goals. MBA degree Mandatory

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support/Technical Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher, 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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