Marketing & Sales

Job Description

Job Title: Marketing & Sales Officer/Associate – Jewelry Retail Store Location: Industrial Area, Phase-1, Panchkula Job Type: Full-Time Reports To: Store Manager Job Summary: We are looking for a passionate and customer-focused Sales Associate to join our jewelry retail team. The ideal candidate will have strong interpersonal skills, an eye for fine jewelry, and a commitment to delivering exceptional customer service. This role involves assisting customers with purchases, maintaining product knowledge, and supporting daily store operations. Key Responsibilities: Greet and welcome customers, offering a personalized shopping experience Understand customer needs and recommend suitable jewelry pieces Explain product features, quality, pricing, and after-sales care Handle billing, POS transactions, and manage cash/card payments Upsell and cross-sell products to increase store revenue Maintain store cleanliness and ensure displays are neat and appealing Assist in stock-taking, unpacking new arrivals, and updating displays Resolve customer queries and complaints professionally Stay updated on the latest jewelry trends and store promotions Meet or exceed monthly sales targets and KPIs Qualifications: High school diploma or equivalent (Bachelor’s degree is a plus) 1+ year experience in retail sales, preferably in jewelry or luxury goods Excellent communication and interpersonal skills Professional appearance and demeanor Basic math and computer skills (POS systems, inventory software) Ability to work flexible hours, including weekends and holidays Compensation & Benefits: Competitive salary + commission Staff discounts on products Sales incentives and bonuses Training and career development opportunities Other benefits To Apply: Send your resume to “hr@tvisvajewels.com” Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Compensation Package: Commission pay Performance bonus Schedule: Day shift Work Location: In person