Marketing & Sales Support Executive

We are seeking a proactive and customer-focused Marketing & Sales Support Executive to assist our sales and marketing teams. You will handle customer calls, follow-ups, lead generation, and provide backend support for campaigns. This role is ideal for someone who enjoys interacting with customers, is organized, and can support digital and offline marketing activities.
Key Responsibilities:
Customer Calls & Follow-ups:

• Call new and existing customers to inform about offers, products, and services
• Follow up on enquiries, pre-bookings, and pending orders
• Collect feedback and update in CRM or sheets

Lead Generation & Coordination:

• Identify and qualify leads through calls, WhatsApp, and digital inquiries
• Maintain and update customer databases regularly
• Coordinate with sales/delivery teams for smooth operation

Marketing Support:

• Assist in WhatsApp broadcast, promotional calls, and SMS campaigns
• Share daily offers, new arrivals, and seasonal updates with customers
• Support social media and influencer collaborations by collecting data

Sales Documentation & Reporting:

• Maintain daily call reports, sales inquiries, and conversions
• Prepare Excel/Google Sheet reports as per team requirements
• Handle basic backend work like price sheet updates and customer lists

Customer Relationship Management:

• Build rapport with customers to increase repeat orders
• Share special offers with high-potential or loyal customers
• Help resolve basic complaints or route them to the right team

Required Skills:

• Good verbal communication in Tamil & basic English
• Confidence in making outbound calls
• Basic knowledge of Excel, WhatsApp Business, and mobile apps
• Polite, professional, and persuasive phone manner
• Time management and multitasking ability
• Willingness to learn marketing basics (training will be provided)

Immediate Joining : 70108 75552

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule

Compensation Package:

• Performance bonus

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Morning shift
• Weekend only

Work Location: In person

Speak with the employer
+91 7010875552