Marketing Research Manager

Core Roles & Responsibilities

Requirement Gathering & Analysis

• Interact with business users and stakeholders to gather and understand requirements related to sales, billing, and distribution.
  
• Analyze existing sales processes and map them to SAP SD functionalities.
  

Configuration of SAP SD Module

• Configure core SD components:
  
• Sales documents (Inquiry, Quotation, Sales Order)
  
• Delivery and Shipping
  
• Billing and Invoice generation
  
• Pricing procedures and condition types
  
• Output determination (invoices, order confirmation, etc.)
  
• Partner determination
  
• Credit Management
  
• Master data setup: Customer Master, Material Master, Pricing Conditions.
  

Integration with Other SAP Modules

• Work with SAP MM (Materials Management), SAP FICO (Finance), and SAP WM (Warehouse Management) teams for integrated processes.
  
• Ensure smooth flow across Order-to-Cash (O2C) processes.
  

Testing and Validation

• Prepare test scripts for unit testing, integration testing, and UAT (User Acceptance Testing).
  
• Validate end-to-end scenarios: order creation to billing and accounting entries.
  

Support and Troubleshooting

• Provide ongoing support to users for issues in order processing, delivery, billing, and pricing.
  
• Troubleshoot and resolve day-to-day functional issues.
  
• Work on change requests and incident tickets (especially in support projects).
  

Training and Documentation

• Create functional specifications for custom developments (with ABAP team).
  
• Train business users on SAP SD processes.
  
• Maintain detailed documentation of processes and configuration.
  

Project Activities (For Implementation/Upgrade)

• Participate in blueprinting, realization, and go-live phases of SAP projects.
  
• Data migration support (customer, material, pricing).
  
• Post-go-live support and stabilization.