Role Purpose: The Risk Analyst operates within the governance, risk & compliance service provided by the Jumio security function. The Risk Analyst will be responsible for identifying, analyzing, and influencing the management of information risks across the organization. Role Value: The role holder reports into the GRC Lead and they need to positively influence other members of the security team as well as other departments across Jumio. Responsibilities: The key responsibilities of the role are as follows: Information Security Risk Management Conducts information security risk assessments of internal processes,applications and software solutions. Identifies opportunities to improve risk posture, developing solutions for remediating or mitigating risks and assessing the residual risk. Identifies, analyzes, assesses, monitors, and tracks risks in the information security risk register. Collaborates with internal stakeholders (Engineering , HR , Machine Learning , IT , Finance , Sales, Privacy,Legal, etc.) as part of the risk management program. Participates in ad-hoc, non-systematic risk assessment requests. Evaluates and manages security exception requests, ensuring compliance with security standards and mitigating associated risks. Prepares security exception risk profile and reports to relevant stakeholders. Third Party Risk Management You support the delivery of vendor risk management and security assurance services, for high-speed business initiatives. You perform focused risks assessments of existing or new services and technologies. Identify and collaborate with internal groups with outsourcing and vendor oversight responsibilities to reduce duplication of effort and ensure overall compliance with the program. Governance Risk & Compliance You support governance risk and compliance activities within the ISMS Supporting the ongoing maintenance of independent security certification activities for SOC2, ISO 27001 and PCI DSS. You support the management and high-quality output from the GRC Platform. You support our security compliance monitoring model. You support the maintenance of security KPI metrics and reporting regularly. You support the delivery of security awareness training and knowledge to all staff. You support the management of security policies and processes, to ensure operational efficiency, meet regulatory compliance, and support regional demands. You support external and internal audit activities as required. You assist fellow Jumio’s in understanding and pragmatically responding to security audit findings. Stays updated with the latest cybersecurity trends, emerging threats, and industry developments to provide proactive risk mitigation recommendations. Qualifications, Experience & Skills Required Experience in managing GRC solutions, and familiarity with Eramba or equivalent. Experience in managing 3rd party vendor assurance tools. Experience in supporting fast-paced GRC capabilities. An ability to identify and assesses the severity and potential impact of risks and communicate risk assessment findings to risk owners outside Information Security in a way that consistently drives objective, fact-based decisions that optimize the trade-off between risk mitigation and business performance Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one An ability to effectively influence others to modify their opinions, plans, or behaviours You are a strong communicator, and you get your message across well and clearly, you make people interested in listening to you. An understanding of business needs and commitment to delivering high-quality, prompt, and efficient service to the business Excellent prioritization capabilities, with an aptitude for breaking down work into manageable parts, effectively assessing the priority and time required to complete each part An ability to work on several tasks simultaneously and pay attention to sources of information from inside and outside one’s network within an organization You move at speed and enjoy working within a fast-paced, dynamic environment. You'll need passion and energy for the subject; you'll care about shaping positive outcomes. You'll need to have a strong desire and hunger to learn as much as possible. You'll have a willingness to embrace change, adapt and evolve to meet the needs of the subjects we manage. Great to have Experience and Qualifications: 3+ years of work experience in information security, especially in an Information Risk Analysis role 3+ years of experience in a Security Risk Management (SRM) and/or IT Audit role 3+ years of experience with regulatory compliance and information security management frameworks (SOC2, IS0 27000, and PCI DSS) Desirable to be Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), and/or Certified Information Systems Auditor (CISA) BS or MA in Business, Computer Science, Information Security, or a related field Key Characteristics and Attitudes: Positive energy and outcome-driven Passion for the subject Happy moving subjects along at a pace with minimum details by implementing them Enjoy working in a self-organizing team environment Thinks further than the solution appears to require Adaptable and flexible Fast learner, high capacity for abstract thinking and structured approach to work The big picture and the detail High IQ and EQ Excellent analytical, conceptual and communications skills in spoken and written English Articulate and persuasive Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: We are seeking a Data Warehouse Engineer i to support data extraction, transformation, and reporting across various business domains. This entry-to-mid-level role is ideal for someone with strong SQL skills, experience in data modeling and reporting, and a passion for working with large datasets to deliver actionable insights. The ideal candidate will collaborate with cross-functional teams to ensure accurate, timely, and efficient data processing Example Responsibilities: Extract, transform, and load (ETL) data from various sources, primarily using SQL queries against SQL Server databases. Develop and optimize complex SQL queries, stored procedures, and functions for data retrieval and manipulation. Manage and maintain SQL Server databases, ensuring data integrity, performance, and security Translate complex data insights into actionable recommendations for business decision-making Collaborate with cross-functional teams (e.g., developers, business stakeholders) to understand data requirements and deliver relevant insights Ability to analyze large datasets, identify key trends, and draw meaningful conclusions Strong problem-solving skills to troubleshoot data issues and optimize data processes Experience and Qualifications: Bachelor’s degree in Computer Science, Information Systems, or a related field. 1–3 years of hands-on experience in data warehouse development and operations. Strong understanding of data warehousing concepts, dimensional modeling, building data products and performance tuning Great to have Experience and Qualifications: Proficiency in data visualization tools (e.g., Power BI, Tableau). Familiarity with scripting languages like Python for data manipulation and automation is a plus Exposure to Bitbucket and Managed Workflows for Apache Airflow (MWAA). @Work : Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core the engineers and team are committed to learning and innovation. They set the bar high. In a recent culture survey these attributes were rated particularly highly in Jumio’s Indian offices Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: We are seeking a dynamic Senior Program Manager to lead high-impact cross-functional initiatives that align data, product, and engineering teams toward unified business goals. This role will be pivotal in driving program vision, operational governance, and data reliability across the organization. The ideal candidate is both a strategic thinker and a tactical executor, with deep expertise in Jira, Confluence, and agile delivery models. Example Responsibilities: Define and articulate a clear program vision that aligns with strategic business goals. Foster cross-team understanding of the “why” behind initiatives and ensure alignment with organizational priorities. Develop a value-driven, cross-functional roadmap integrating product priorities, team capacity, and delivery timelines. Collaboration with Product and Engineering leads to define and track quarterly OKRs of the team using Jira roadmaps and story maps. Institutionalize workflow governance through Jira and maintain process documentation and decisions in Confluence. Design and implement scalable program operating models that support delivery cadence, escalation management, and release governance. Process Reengineering & Standardization - Identify inefficiencies across data pipelines and engineering workflows, driving standardization and integration. Ensure traceability from source systems to reporting layers, achieving a “single source of truth.” Data Reliability & Reporting Stability - Align program health metrics with the quality and stability of downstream data products. Champion improvements in metadata management, lineage, and data reconciliation accuracy across BI platforms and data lakes. Experience and Qualifications: 15+ years of experience in program/project management, preferably in data or engineering organizations Proficient in Jira and Confluence setup, customization, and reporting Strong analytical skills and familiarity with Agile/SAFe methodologies Demonstrated experience in managing multi-disciplinary teams and cross-functional programs Excellent stakeholder management and communication skills Familiarity with data governance, reporting frameworks, and BI tools is a plus Great to have Experience and Qualifications: Ability to navigate through ambiguity to clarify objectives and execution plans Understanding of Fintech and online identity verification business and products Proven ability to lead others without direct authority in a matrixed environment @Work : Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core the engineers and team are committed to learning and innovation. They set the bar high. In a recent culture survey these attributes were rated particularly highly in Jumio’s Indian offices Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: The role is to bring in best standards towards bringing the orchestration of several ETL workflows that gets created over time, but would need to be optimised for better throughput of the system resources. Also to bring in the governance on SQL query design and kill/terminate long running queries consuming system specs thereby enabling an efficient operational process, economical to maintain and scale Example Responsibilities: Install, configure, and upgrade SQL Server instances. Monitor database performance, identify bottlenecks, and implement performance tuning for queries and indexes. Design, implement, and test backup and recovery strategies for disaster recovery. Troubleshoot, maintain, and optimize SSIS packages. Implement and maintain database security, manage permissions, and audit activities. Perform database maintenance: index rebuilds, updates, integrity checks, and automate tasks using SQL Server Agent or PowerShell. Diagnose and resolve database issues, provide support to end-users and developers. Monitor database growth, plan for future capacity, and ensure resource availability. Collaborate with development teams on database design and optimization. Document database configurations, maintenance procedures, and best practices Hands-on experience with SQL Server installation, configuration, and administration. Strong proficiency in T-SQL for writing, debugging, and optimizing queries. Proven track record in troubleshooting and maintaining SSIS Packages. Knowledge of backup/recovery processes and disaster recovery planning. Good understanding of database security principles and access control. Experience automating database maintenance tasks. Strong analytical and problem-solving skills. Ability to communicate and collaborate with cross-functional teams. Experience and Qualifications: 1-3 years of relevant experience in deep understanding of DBA management, data governance & standards, and associated technologies (Azure, SQL Server, Oracle, Post Gre) Hands-on experience with SQL Server installation, configuration, and administration Strong proficiency in T-SQL for writing, debugging, and optimizing queries. Proven track record in troubleshooting and maintaining SSIS Packages. Knowledge of backup/recovery processes and disaster recovery planning. Good understanding of database security principles and access control. Experience automating database maintenance tasks. Strong analytical and problem-solving skills. Strong Verbal, written communication and documentation skills, Great to have Experience and Qualifications: Practical knowledge of industry frameworks for DBA, such as MS SQL Server Best practices, DAMA Leveraging AI to build self healing capabilities Automated Error Handling and self heal Self Optimization Analyze historical data and predicts future trends enabling proactive adjustments to ETL process @Work : Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core the engineers and team are committed to learning and innovation. They set the bar high. In a recent culture survey these attributes were rated particularly highly in Jumio’s Indian offices Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: We're looking for Global AP Manager to accommodate the rapid growth of our company. This position will lead and direct Accounts Payable team (shared services in India) supporting a global procure to pay function. The ideal candidate will have extensive experience in Accounts Payable, including international AP experiences. This person will become a key member of the Corporate Accounting team by partnering with others to streamline the entire global procure-to-pay process. Responsibilities : Lead, manage, develop, and build our growing Accounts Payable team as we continue to scale Monitor daily activities and manage internal and external inquiries to ensure the team responds in a timely and professional manner Support team to identify sync issues and provide solution to various inquires Manage weekly AP disbursement and reconciliations Own and manage the monthly AP close process and ensure accuracy of AP reports Enforce compliance of company policies and procedures, including PO matching, new vendor onboarding, payment approval, etc. Provide leadership and partner with cross functional teams with respect to process, procedure, customer service and internal control improvements Oversee and manage annual 1099 process and filing Evaluate performance, establish work priorities, and delegate tasks within AP team Relevant Experience and Qualifications: Bachelor’s degree in accounting or related field Prior International accounts payable (Europe, APAC) experience is required NetSuite experience is required Tipalti P2P experience is preferred but not required Understanding of multi-currency business and intercompany transactions is preferred Strong knowledge of US GAAP and internal controls Highly organized, strong attention to detail, excellent written and oral communication skills Strong work ethic, great team player strong aptitude for critical thinking, the ability to multi-task in a fast-paced environment Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
We are looking for a proactive and detail-oriented Team Leader to manage our B2B marketing research function and contribute directly to pipeline generation efforts. This role combines people leadership with hands-on execution—managing two marketing research specialists, researching prospective buyers, crafting outbound email campaigns, and supporting broader marketing initiatives across the global marketing and sales team. Key Responsibilities: Team Leadership: Lead and support two marketing research specialists, providing daily oversight, coaching, and professional development to ensure alignment with team goals. Prospect Research & List Building: Lead the research and development of high-quality contact lists of prospective buyers using firmographic data, buyer intent signals, and industry segmentation. Ensure lists are accurate, relevant, and aligned to strategic sell-in opportunities. Ensure Insight Quality: Review research outputs to ensure they deliver actionable insights that directly support sales, marketing, and product decision-making. Pipeline Generation: Collaborate with sales and marketing to identify priority segments and develop targeted prospecting lists that feed outbound efforts. Email Campaign Development: Create and manage personalized, insight-driven outbound email campaigns designed to engage key decision-makers and drive pipeline growth. Stakeholder Collaboration: Partner closely with product marketing, demand generation, and strategy teams to align research priorities with business objectives. Process Improvement: Identify opportunities to improve research processes, tools, and team efficiency. Marketing Operations Support: Assist with marketing operations tasks such as maintaining database quality, data hygiene importing leads, tracking email performance metrics. Optimize Processes: Streamline research workflows, manage project timelines, and identify opportunities to improve research processes, recommend tools or platforms to improve efficiency and impact. Support Marketing Team: Pitch in on ad-hoc marketing tasks as needed—such as RFP responses, content research, performance reporting—to support wider team objectives and campaigns. Qualifications: 5+ years of marketing or research experience, with at least 1-2 years in a supervisory or team lead capacity. Strong B2B prospecting skills, with hands-on experience researching and developing high-quality contact lists using data and research tools. Strong writing skills, particularly in crafting persuasive, targeted email content. Experience with audience segmentation, email marketing strategy, and pipeline-building tactics. Familiarity with marketing operations functions such as lead management, data hygiene, and email tracking. Excellent organizational skills with the ability to manage multiple projects and meet deadlines. Collaborative mindset and comfort working with cross-functional teams. Preferred Tools & Experience: Experience with outreach and CRM platforms (e.g., HubSpot, Salesloft, Outreach, Salesforce, Pardot). Familiarity with research tools like LinkedIn Sales Navigator, ZoomInfo, Crunchbase, or similar. Bonus: Experience with email automation, A/B testing, and marketing analytics. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: The Senior Customer Escalation Engineer is responsible for supporting Jumio’s enterprise customers. The individual will be an experienced, driven Product Support professional looking to join our Global Product Support team. This is an essential role handling customer escalations and proposing solutions - you are the overall subject matter expert on Jumio’s solutions with customers and trusted internal stakeholders across the organization. Role Value: You should be proactive, high-energy, motivated, an excellent communicator, confident and detail-oriented. You have a commitment to excellence and a desire to delight customers. You have a proven track record with solving problems and know the importance of getting the details right. Example Responsibilities: You will play a key role with supporting Customer Success, Engineering, Product, Sales, and Account Management teams – handling internal questions, providing product education and training, as well as engaging with customers Perform effective and efficient handling of all levels of technical support cases ranging from basic user questions to issues requiring more in-depth technical knowledge Analyze and troubleshoot problems experienced by Jumio customers; including reproducing them and ultimately trying to respond to customers with a solution Manage technical issues and escalations to completion; involves periodically working standby hours, if necessary Perform technical certifications of customer integrations before launch Work inside the cross-functional agile teams, closely cooperating with developers, operations, product owners and other key stakeholders Actively contribute to both Jumio’s internal and external (customer) Knowledge Base, produce technical documentation, incident reports, and release notifications Experience and Qualifications : Ideally 5+ years of experience in a customer facing Technical Support, Technical Account Management, or Customer Success role Excellent technical communication skills for business audience / Able to provide clear technical explanations Excellent troubleshooting and problem-solving skills with a strong analytical/QA mindset Proactive and can think further than the solution appears to require, ability to identify key areas for improvement in workflows and efficiencies Experience handling customer escalations, providing frequent updates and presenting findings to key account contacts Knowledge of Web and mobile technologies, which may include REST, JSON, JavaScript, HTML, CSS, Java, jQuery, Angular JS, HTTPS, iOS, Android, React Native, or Flutter Ability to multi-task and work in a fast-paced environment Team player that is able to also individually perform and has a vested interest in continuous personal development Enjoy working in a multicultural and geographically diverse organization Available for standby hours when required Great To Have: Experience troubleshooting and certifying API, Web, and Android / iOS Mobile SDK implementations Experience in JIRA, Confluence, Salesforce, and Power BI Experience within the Identity Verification and similar businesses is a benefit BA/BS/MS in Computer Science, Management Information Systems, or similar degrees are beneficial Key Characteristics and Attitudes: In a recent global survey these attributes were valued by Jumios in all locations and functions - we firmly believe in hiring for attitude as well as skill. Friendly and supportive Adaptable and flexible Articulate and persuasive High IQ and EQ Curious and coachable Commercially Aware Resilient and tenacious Big picture and the detail Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Responsibilities : Develop and customize Salesforce applications using Apex, Visualforce, Lightning Web Components, CPQ and other Salesforce technologies. Design and implement scalable and high-performance solutions on the Salesforce platform. Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications. Perform unit testing, integration testing, and user acceptance testing to ensure solution quality. Manage Salesforce configurations, including custom objects, fields, workflows, process builders, and validation rules. Integrate Salesforce with other systems using various integration patterns (REST, SOAP, middleware). Provide technical support and troubleshooting for existing Salesforce applications. Stay up-to-date with new Salesforce releases, features, and best practices. Participate in code reviews to maintain code quality and ensure adherence to coding standards. Document technical designs, specifications, and processes Experience and Qualifications : 4 - 6 years of work experience in Salesforce application development. Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a Salesforce Developer, with a strong understanding of the Salesforce platform. Proficiency in Apex, Visualforce, Lightning Web Components, and Salesforce API. Experience with Salesforce configuration and administration (Sales Cloud, Service Cloud, Experience Cloud, etc.). Knowledge of web technologies such as HTML, CSS, JavaScript. Experience with version control systems (e.g., Git). Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team Preferred Skills : Salesforce certifications (e.g., Admin certification, Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II(good to have). Experience with Agile development methodologies. Familiarity with Salesforce DX and CI/CD pipelines. Experience with Salesforce integration tools (e.g., MuleSoft, Boomi). Knowledge of data migration strategies and tools. Salesforce CPQ Power BI Key Characteristics and Attitudes : In a recent global survey these attributes were valued by Jumios in all locations and functions - we firmly believe in hiring for attitude as well as skill. Friendly and supportive Adaptable and flexible Articulate and persuasive High IQ and EQ Curious and coachable Commercially Aware Resilient and tenacious Big picture and the detail @Work : Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core the engineers and team are committed to learning and innovation. They set the bar high Passionate Constructive Knowledgeable Coaching Respectful Responsible Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: As a Customer Success Engineer at Jumio, you will play a crucial role in the Customer Success team, focusing on the customer onboarding process and providing premium support to selected clients, ensuring a seamless integration of our solutions into their systems. The role requires leveraging technical expertise in web or mobile development to assist clients with integration requirements, resolve technical issues efficiently, and deliver a smooth user experience. Effective communication, problem-solving, and project management skills are essential to coordinate with internal teams and manage projects successfully. This position aims to enhance customer satisfaction and support the overall success of our integration solutions. Role Value: Your contribution is integral to our mission to drive customer success and satisfaction through seamless integration, premium support, and effective onboarding. By leveraging technical expertise and strong communication skills, the role ensures that clients receive timely assistance and solutions tailored to their needs. This role is crucial in bridging the gap between technical and business teams, fostering collaboration, and ensuring that projects are delivered on time and within scope. The successful execution of these responsibilities not only enhances the client experience but also contributes to the company's reputation and growth by retaining satisfied customers and encouraging positive word-of-mouth referrals. Responsibilities: Customer Onboarding: Lead the customer onboarding process, from the initial introduction call to the successful integration of our solutions into their systems. Premium Support: Provide premium support to the selected clients, offering timely assistance via Slack, quick incident resolution, and rapid bug fixes to ensure a smooth user experience. Internal Coordination: Collaborate with internal teams including support, engineering, production, and QA to manage internal projects and ensure successful delivery of customer solutions. Technical Expertise: Leverage technical knowledge and expertise in web development or mobile development to assist clients with integration requirements and resolve technical issues effectively. Communication and Presentation: Exhibit excellent communication and presentation skills to effectively convey technical concepts and solutions to both technical and business audiences. Problem Solving: Utilize strong problem-solving skills to address customer concerns, troubleshoot issues, and identify solutions that meet their needs. Project Management: Employ solid project management skills to oversee integration projects, track progress, and ensure timely delivery within scope and budget. Requirements: Bachelor's degree in IT or related field preferred. Candidates with equivalent technical experience will also be considered. Previous experience in web development or mobile development is highly desirable. Programming proficiency in at least two of these languages: JavaScript, Node.js, Kotlin, Java, Objective-C, and Swift for iOS. Strong technical background or similar experience in previous roles. Excellent English communication skills, both verbal and written, Demonstrated problem-solving abilities and attention to detail. Proven project management skills with the ability to prioritize tasks and manage multiple projects simultaneously. Key Characteristics and Attitudes In a recent global survey these attributes were valued by Jumios in all locations and functions - we firmly believe in hiring for attitude as well as skill. Friendly and supportive Adaptable and flexible Articulate and persuasive High IQ and EQ Curious and coachable Commercially Aware Resilient and tenacious Big picture and the detail Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: As a Software Development Engineer IV (SDE IV) at Jumio, you will play a critical role in designing and building scalable backend systems. As a senior individual contributor, you will take ownership of complex features, contribute to architectural decisions, and mentor other engineers. Your focus will be on delivering high-quality, production-ready software while embracing innovation and best practices in software engineering. Role Value: This role is pivotal to Jumio’s mission of delivering cutting-edge identity verification products. By driving technical excellence and leading by example, you will help accelerate product delivery, improve system reliability, and elevate engineering standards across the team. Key Responsibilities Technical Design & Development: Own and lead the end-to-end development of key features or services across the backend and frontend. Collaborate with architects and leads to design scalable, reliable, and maintainable systems. Write clean, modular, and testable code following TDD, design patterns, and coding best practices. Ensure seamless integration between backend services and front-end applications. Mentorship & Technical Leadership: Guide and mentor junior and mid-level engineers through code reviews, pair programming, and technical discussions. Champion engineering best practices such as peer reviews, static code analysis, and CI/CD hygiene. Help define coding standards and development workflows that align with Jumio’s quality expectations. Innovation & Tooling: Leverage Large Language Models (LLMs) and AI tools to streamline development and testing workflows. Explore and propose new frameworks, libraries, or tooling that can improve team productivity and code quality. Quality & Performance: Work closely with QA and SRE teams to ensure high performance, availability, and test coverage. Build and maintain automated test suites for functional, integration, and end-to-end testing. Monitor production systems, analyze performance metrics, and proactively address bottlenecks. Cross-Team Collaboration: Partner with Product Managers, Designers, and other engineers to translate business requirements into technical solutions. Participate in sprint planning, estimation, retrospectives, and post-mortems. Contribute to documentation, design specs, and engineering knowledge bases. Skills & Qualifications Must-Have Skills: 6+ years of experience in software development, with strong backend skills (e.g., Java, Spring Boot) and experience with frontend frameworks (e.g., React, Angular) is a plus. Deep knowledge of RESTful APIs, microservices architecture, and CI/CD pipelines. Hands-on experience with containerization (Docker), version control (Git), and Agile methodologies. Strong problem-solving, debugging, and performance optimization skills. Exposure to or interest in integrating LLMs/AI tools into engineering workflows. Nice-to-Have Skills: Experience with cloud platforms like AWS, GCP, or Azure. Familiarity with testing frameworks (e.g., JUnit, TestNG, Rest Assured). Experience working in DevOps-centric environments and using infrastructure-as-code tools like Terraform. Understanding of secure coding practices and GDPR-compliant development. @Work: Based in Prestige Tech Park III, Bangalore , you’ll be part of a collaborative, fast-paced engineering environment. As an SDE IV, you’ll work alongside some of the best minds in the industry to help shape the future of digital identity verification Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: As a Software Development Engineer III at Jumio, you will be responsible for developing high-quality backend systems that power our identity verification solutions. You will work closely with senior engineers, product managers, and QA teams to build scalable, secure, and maintainable software. While Java and Spring will be your core stack, experience with Kotlin is a bonus. T-Shaped Engineer Expectation: In line with Jumio’s engineering culture, you’re expected to be a T-shaped engineer—bringing deep backend expertise while being open to contributing across the stack and collaborating cross-functionally. You will embrace clean code principles, automated testing, and continuous learning. Role Value: Your work will directly contribute to building robust features that enhance customer experience and improve system performance. By focusing on high-impact development, you’ll play a key role in ensuring our systems are production-ready, scalable, and future-proof. Key Responsibilities Technical Development: Design and develop backend services using Java, Spring Boot, and related frameworks. Write clean, modular, and testable code following best practices. Participate in technical design discussions and peer reviews. Contribute to the evolution of our microservices architecture. Code Quality & Testing: Implement and maintain unit and integration tests (e.g., using JUnit, Postman). Contribute to CI/CD pipelines and ensure code is production-ready. Collaborate with QA to support functional and end-to-end test coverage. Collaboration & Agile Execution: Work closely with product managers, senior engineers, and designers to translate requirements into technical deliverables. Participate in Agile ceremonies including sprint planning, retrospectives, and demos. Provide accurate effort estimates and deliver to sprint commitments. Learning & Tooling: Leverage modern tools, including LLMs and AI utilities, to streamline development and improve productivity. Continuously explore new technologies and propose improvements to systems or processes. Skills & Qualifications Must-Have Skills: 5+ years of experience in backend development, primarily using Java and Spring Boot. Strong understanding of RESTful APIs, microservices, and design principles. Experience with version control (Git), build tools (e.g., Maven/Gradle), and CI/CD workflows. Exposure to Agile development and testing frameworks like JUnit or Postman. Good problem-solving and debugging skills. Nice-to-Have Skills: Familiarity with Kotlin or willingness to learn. Exposure to frontend technologies (e.g., basic React or Angular) is a plus. Experience with containerization tools like Docker. Awareness of cloud platforms such as AWS or GCP. Understanding of secure development and performance tuning. @Work: This role is based out of our Bangalore office at Prestige Tech Park III. You’ll be part of a dynamic, collaborative engineering team focused on innovation and technical excellence. Expect to work with passionate peers, modern tools, and a mission that matters Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: As a DevOps Engineer - III at Jumio, You should be strong in both the Dev and Ops part of DevOps. We are looking for someone who has a deep understanding of systems architecture, understands core CS concepts well and is able to reason about system behavior rather than merely working with the toolset of the day. We believe that only such a person will be able to set a compelling direction for the team and excite those around them. If you are someone who fits the description above, you will find that the rewards are well worth the high bar. Being one of the early hires of the Bangalore office, you will have a significant impact on the culture and the team; you will work with a set of energetic and hungry peers who will challenge you, and you will have considerable international exposure and opportunity for impact across departments. Role Value: This member will work as an IC in the BASE team adding value to increase the productivity of engineers in Jumio and build a scalable and secure platform. He will mentor junior engineers in the team and drive projects that need collaboration. Example Responsibilities Design and develop solutions for deploying highly secure, highly available, performant, and scalable services in elastically provisioned environments Design and maintain persistent storage solutions in our infrastructure Own all operational aspects of running persistent storage including automation, monitoring, and alerting, reliability, and performance Have a direct impact on running a business by thinking about innovative solutions to operational problems Drive solutions and communication for production-impacting incidents Running technical projects and being responsible for project-level deliveries Partner well with engineering and business teams across continents Experience And Qualifications Bachelor’s or advanced degree in Computer Science or a closely related field 7+ years of professional experience in DevOps, with at least 1/2 years in Linux / Unix Very strong in core CS concepts around operating systems, networks, and systems architecture including web services Strong scripting experience in Python and Bash Deep experience administering, running, and deploying AWS-based services Strong knowledge of PostgreSQL, redis, Elasticache (OpenSearch), Neptune internals, performance tuning, query optimization, and indexing strategies Experience with Aurora, redis, Elasticache, Neptune architecture, including replication, failover, and backup/restore mechanisms Familiarity with AWS services commonly used with above services (e.g., RDS, CloudWatch, IAM, VPC, Lambda) Experience with high availability and disaster recovery solutions like Aurora, OpenSearch, Neptune, Redis Experience with database migration tools like AWS DMS, pg_dump, or logical replication. Solid experience with Terraform, Packer, and Docker or their equivalents Knowledge of security protocols and certificate infrastructure. Strong debugging, troubleshooting, and problem-solving skills Broad experience with cloud-hosted applications including virtualization platforms, relational and non-relational data stores, reverse proxies, and orchestration platforms Curiosity, continuous learning, and drive to continually raise the bar Strong partnering and communication skills Great To Have Experience And Qualifications Past experience as a senior developer or application architect is strongly preferred. Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...) Key Characteristics and Attitudes In a recent global survey these attributes were valued by Jumios in all locations and functions - we firmly believe in hiring for attitude as well as skill. Friendly and supportive Adaptable and flexible Articulate and persuasive High IQ and EQ Curious and coachable Commercially Aware Resilient and tenacious Big picture and the detail @Work: This role is based out of our Bangalore office at Prestige Tech Park III. You’ll be part of a dynamic, collaborative engineering team focused on innovation and technical excellence. Expect to work with passionate peers, modern tools, and a mission that matters Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: We are seeking a dynamic Senior Program Manager to lead high-impact cross-functional initiatives that align data, product, and engineering teams toward unified business goals. This role will be pivotal in driving program vision, operational governance, and data reliability across the organization. The ideal candidate is both a strategic thinker and a tactical executor, with deep expertise in Jira, Confluence, and agile delivery models. Example Responsibilities: Define and articulate a clear program vision that aligns with strategic business goals. Foster cross-team understanding of the why behind initiatives and ensure alignment with organizational priorities. Develop a value-driven, cross-functional roadmap integrating product priorities, team capacity, and delivery timelines. Collaboration with Product and Engineering leads to define and track quarterly OKRs of the team using Jira roadmaps and story maps. Institutionalize workflow governance through Jira and maintain process documentation and decisions in Confluence. Design and implement scalable program operating models that support delivery cadence, escalation management, and release governance. Process Reengineering & Standardization - Identify inefficiencies across data pipelines and engineering workflows, driving standardization and integration. Ensure traceability from source systems to reporting layers, achieving a single source of truth. Data Reliability & Reporting Stability - Align program health metrics with the quality and stability of downstream data products. Champion improvements in metadata management, lineage, and data reconciliation accuracy across BI platforms and data lakes. Experience and Qualifications: 15+ years of experience in program/project management, preferably in data or engineering organizations Proficient in Jira and Confluence setup, customization, and reporting Strong analytical skills and familiarity with Agile/SAFe methodologies Demonstrated experience in managing multi-disciplinary teams and cross-functional programs Excellent stakeholder management and communication skills Familiarity with data governance, reporting frameworks, and BI tools is a plus Great to have Experience and Qualifications: Ability to navigate through ambiguity to clarify objectives and execution plans Understanding of Fintech and online identity verification business and products Proven ability to lead others without direct authority in a matrixed environment @Work : Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core the engineers and team are committed to learning and innovation. They set the bar high. In a recent culture survey these attributes were rated particularly highly in Jumios Indian offices Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, were expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumios application, recruitment, and hiring processes, as described in Jumios Applicant Privacy Notice. If you have any questions or comments, please send an email to [HIDDEN TEXT]. Show more Show less
Role Purpose: At Jumio, the Software Development Engineer in Test III plays a key role in driving quality assurance across highly scalable backend based systems. As a senior individual contributor, you will architect, design, and implement robust backend automation frameworks and testing strategies, ensuring high coverage, performance, and reliability. You’ll be responsible for mentoring junior team members, collaborating deeply with developers and product managers, and continuously innovating to improve test efficiency and release velocity. You will bring deep expertise in backend / API test automation, a strong foundation in Java and Python, and a passion for quality engineering. T-Shaped Engineering Expectation: As part of Jumio’s engineering culture, you are expected to adopt a T-shaped mindset—bringing deep specialization in automation and quality engineering, while contributing broadly across test strategy, tooling, system design, and code quality. You’ll participate in architectural discussions, proactively identify quality gaps, and help scale testing across products and services. Role Value: Your work will ensure that Jumio’s identity verification products are secure, performant, and meet the highest quality standards. By building scalable automation frameworks, improving test pipelines, and mentoring others, you’ll directly influence release reliability and team productivity. Key Responsibilities: Architect, design, and maintain robust automation frameworks for API testing using pytest, TestNG, Postman etc. Lead the implementation of comprehensive test strategies and plans based on technical specifications and business requirements. Drive automation-first approaches in functional, regression, performance, and integration testing. Integrate automated tests into CI/CD pipelines and ensure fast feedback cycles (Jenkins). Mentor and support junior SDETs through code reviews, tooling recommendations, and technical discussions. Contribute to test data management, mocking, and virtualization strategies to improve test reliability and independence. Perform comprehensive quality assessment of native iOS and Android applications across diverse mobile devices and OS versions. Collaborate with developers, product owners, and QA to ensure test coverage, traceability, and quality benchmarks are met. Track quality metrics, analyze defect trends, and proactively drive improvements. Experience and Qualifications: Must-Have: 5+ years of experience in test automation for backend systems. Strong programming skills in Java with a test automation focus. Strong programming skills in Python with a test automation focus. Solid understanding of RESTful APIs and backend testing strategies. Proficiency with API testing tools such as pytest, TestNG, Postman or similar. Strong knowledge of testing principles, SDLC, Agile methodology, and defect lifecycle. Experience with AWS Nice-to-Have: Experience with mobile apps testing (native iOS and Android). Experience with containerized environments (e.g., Docker, Kubernetes). Experience with static code analysis and test coverage tools. Experience building automation frameworks from scratch and integrating with CI/CD tools (e.g., Jenkins, GitLab). Familiarity with performance testing concepts and tools (e.g., JMeter, Gatling). @Work: You’ll be based out of our Bangalore office in Prestige Tech Park III, working in a fast-paced, collaborative engineering environment. As an SDET III, you’ll drive automation initiatives and collaborate with cross-functional teams to help ship high-quality features faster and more reliably Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose At Jumio, you’ll be part of the team that is redefining online identity verification and making the digital world a safer place. As a Senior Software Development Engineer in Test (SDET III), you will drive the design and development of scalable, automated test systems, ensure quality across complex systems, and play a critical role in our product’s reliability and performance. Role Value As an SDET III, you will be a quality champion and technical mentor. You’ll design robust test strategies, influence product and engineering decisions, and develop automation solutions that significantly improve coverage, reliability, and release velocity. Your work will directly impact the speed, accuracy, and trust our customers place in our identity verification platform. Example Responsibilities Architect and maintain scalable automated test frameworks, tools, and test environments. Develop and execute robust test strategies for backend systems, APIs, and ML pipelines. Own test planning, coverage analysis, and quality metrics for your domain. Perform root cause analysis and provide detailed insights on failures or regressions. Collaborate with engineering, product, and DevOps teams to improve CI/CD pipelines. Provide mentorship and technical guidance to other SDETs and QA engineers. Promote a culture of quality through code reviews, design reviews, and testability feedback. Lead test automation initiatives across modules and services with an eye for scalability and maintainability. Experience And Qualifications Bachelor’s Degree in Computer Science or a related field with 5+ years of relevant experience. Proven experience designing and implementing test frameworks for large-scale web applications and RESTful APIs. Strong Python programming skills with hands-on experience using PyTest, unittest, and Selenium. Experience with Docker-based test environments, AWS, and test automation for microservices. Solid knowledge of SQL and experience with databases like MySQL and MongoDB (nice to have). Familiarity with ML model testing and data-driven testing techniques. Hands-on experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Solid grasp of Agile development processes, QA methodologies, and defect management tools. Comfort with UNIX-like OS and scripting (Bash, Shell). Strong analytical, problem-solving, and debugging skills. Excellent communication and collaboration skills with a proactive mindset. Great To Have Experience And Qualifications Previous experience as a senior or lead SDET in a cross-functional Agile team. Experience working in a globally distributed engineering environment across time zones. Contributions to open-source test frameworks or tools. Exposure to performance and load testing tools. @Work Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core, the engineers and team are committed to learning and innovation. They set the bar high. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: Security is paramount to the success of our business. This role helps protect our information and products, by driving our detect and respond initiatives and driving a culture of positive cybersecurity into the heart of our business. Role Value: Having the highest levels of security and compliance are essential to Jumio’s business. By setting and achieving the highest standards this role has a direct impact on the integrity of our business, our customers’ confidence and, ultimately, the continued growth and success of the company. Responsibilities: Perform deeper log analysis, network traffic analysis on a regular basis. Provide support for daily monitoring of security events, responding to alerts, and tracking incidents. Perform incident triage in support of the overall investigation, by determining scope, urgency and potential impact including identifying the specific vulnerability, attack vector and recommending remediation actions. Support the design and deployment of cloud native security monitoring capabilities. Create event dashboards, metrics and establish threshold standards. Provide high-quality security monitoring KPI and KRI statistics and reports on a regular basis. Create and maintain Cyber Security Incident Response documentation, including playbooks, runbooks, policies, processes and procedures. Definition of use cases that can be automated for incident response workflows. Work closely with external threat intelligence teams and consume threat feeds on a regular basis, triage and proactive responses to threats of interest. Maintain strong relationships with all interested parties that affect the security posture of the company and incident handling escalation touchpoints. Supports security crisis response simulations, and follow on improvements. Empower and educate our people through security and cultural innovation. Drive the culture of positive cybersecurity into the heart of our business. Experience and Qualifications: Proven commercial experience in a detect and response capacity and influencing positive change in a diverse IT landscape including cloud as well as on-prem, external web services and end user endpoints Cloud Security and Posture Monitoring (CrowdStrike) Experience in Terraform, Kubernetes, Docker and CI/CD. Familiarity with Python scripting for development of SIEM (Panther) detections and internal automation tools Experience in monitoring tools like Prometheus, Grafana, Datadog Familiarity with AWS, Linux and Suricata IDS A strong awareness of the MITRE ATT&CK Framework Working with global information security frameworks and standards like PCI DSS, ISO 27001, SOC2, CSF 2.0 Developing successful global security operations processes Security incident management (including Critical Incident Management), and application security best practices Experience of threat monitoring and management in cloud environments - AWS preferred Experience of successfully dealing with Advanced Persistent Threats (APT), cybercriminals, malware, and targeted phishing CISM, CEH, CISSP or GIAC Cyber Defence certifications a plus Excellent analytical, conceptual and communications skills in spoken and written English Fast learner, high capacity for abstract thinking and structured approach to work plus a hands-on mentality and an international mindset Key Characteristics and Attitudes: Positive energy and outcome-driven Passion for the subject Happy moving subjects along at a pace with minimum details Enjoy working in a self-organizing team environment Thinks further than the solution appears to require Adaptable and flexible Fast learner, high capacity for abstract thinking and structured approach to work The big picture and the detail High IQ and EQ Excellent analytical, conceptual and communications skills in spoken and written English Articulate and persuasive Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: As Jumio continues to scale across India, we're looking for an early-career HR Business Partner who can bring a sharp, data-driven mindset to help shape our People processes while supporting employee experience, HR operations, and local compliance. This role offers an opportunity to work closely with business and talent leaders, helping to translate team needs into pragmatic HR solutions. You’ll partner with the India/APAC P&C Manager and support a range of initiatives, including onboarding, payroll inputs, employee queries, engagement programs, policy rollouts, and analytics. It’s a brilliant launchpad for someone who enjoys solving people problems, is tech-savvy, and has the hunger to grow into a full-stack HRBP over time. Key Responsibilities : Partner with teams to ensure smooth onboarding, employee lifecycle processes, and HR systems hygiene. Own and improve key HR operations such as documentation, policy communication, query resolution, and payroll coordination. Act as the first point of contact for employees for everyday HR matters. Assist in rolling out engagement surveys, exit feedback, and local initiatives. Support the monthly payroll process by collating and validating inputs for accuracy and timeliness. Collaborate with global HRBPs to align local practices with company-wide processes. Use data and dashboards to highlight trends, spot risks, and influence action. Stay informed on local labor laws and ensure HR compliance in India and APAC regions. Experience and Qualifications : 3–6 years of HR experience, preferably in a product or tech startup environment. Hands-on experience in HR operations, onboarding, employee support, and payroll input cycles. Strong with Excel/Sheets, HRIS tools, and comfortable navigating new systems. Confident communicator who can work with different stakeholders across functions and levels. High attention to detail, ability to manage multiple tasks, and a problem-solving attitude. Exposure to APAC geographies or compliance is a plus but not mandatory. Great to have Experience and Qualifications : Interest and experience in exploring and applying AI to HR Experience supporting recruitment Project and change management experience Interest and experience in Learning and Development @Work Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core, the engineers and team are committed to learning and innovation. They set the bar high. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: At Jumio, the Software Development Engineer in Test I (SDET - I) will focus on ensuring the quality and performance of highly scalable web and backend applications. In this role, you will design and implement automated tests for web (Playwright/Selenium) and API-based solutions, leveraging your knowledge of Java or JavaScript. Collaborating closely with development and product teams, you will ensure Jumio's products meet the highest standards of quality and reliability. You’ll have an opportunity to learn and grow in a fast-paced environment while exploring new tools and methodologies. A problem-solving mindset, willingness to innovate, and attention to detail will make you successful in this role. T-Shaped Engineering Expectation: As part of Jumio’s engineering culture, you will adopt a T-shaped engineering approach. In addition to developing expertise in test automation and quality engineering, you will collaborate across the development lifecycle, including understanding software architecture, contributing to design discussions, and ensuring robust and scalable test solutions. Role Value: This role is critical to ensuring the reliability, scalability, and security of Jumio’s products. By building and maintaining automated testing frameworks, you will enable faster releases and higher confidence in the quality of our software. Example Responsibilities: Develop and maintain test automation frameworks and scripts for web and API testing using Playwright, Selenium, or equivalent tools. Design and implement test strategies, test cases, and plans based on technical and business requirements. Automate API testing to validate performance and functionality. Perform regression testing and identify bugs through systematic and exploratory testing. Collaborate with developers to ensure comprehensive test coverage and efficient issue resolution. Continuously improve test automation processes, tools, and techniques. Experience and Qualifications: Bachelor’s Degree in Computer Science, Engineering, or a related field. 6+ months of experience in test automation for web and API applications. Proficiency in Java or JavaScript programming languages. Hands-on experience with web testing frameworks such as Playwright, Selenium, or equivalent tools. Experience with API automation tools (e.g., Postman, REST-assured) and a good understanding of REST APIs. Familiarity with Agile methodologies and the software development lifecycle (SDLC). Strong debugging, troubleshooting, and analytical skills. Basic knowledge of UNIX/Linux systems and scripting. Excellent verbal and written communication skills. @Work: Our state-of-the-art office in Prestige Tech Park III, Bangalore, fosters collaboration and innovation. As part of Jumio’s engineering team, you will work with cutting-edge technologies and contribute to the development of market-leading identity verification solutions Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: At Jumio, you will work for one of the market leaders in the global identity verification space that is helping to make the digital world a safer place for everyone. As a Senior Software Engineer, you will develop cool back-end software that will delight our customers and help expand the state of the art in this exciting domain! Role Value: By developing highly performant, robust and scalable web services and back-ends, you will have an impact on the latency and accuracy of the identity verification process. You will enable higher accuracy of both our algorithmic models and the manual identity verification process. We welcome you to challenge us to impact our software development processes and tools T-Shaped Engineering Expectation: In addition to your deep expertise in fullstack development, you will embody a T-shaped engineering approach by contributing to the broader engineering practices. This includes a strong focus on testing automation, user experience, and collaboration with backend and DevOps teams to ensure seamless integration. You will take ownership of delivering high-quality, maintainable code that not only meets immediate project goals but also supports long-term scalability and performance Example Responsibilities Be part of a cross-functional team to work on continuous improvement of our systems with innovative technologies Collaborate closely with the team to deliver features working from requirements/analysis through the development process into the production environment Work with Product Managers to clarify and prioritize work, with QA Engineers to maintain and improve quality, and with DevOps engineers to support operational and troubleshooting work Keep up to date with the latest technologies, evaluate new tools Define and use best practices with your team to produce new features in the most effective way while continuously improving the quality of existing system Experience And Qualifications Have solid experience with Java, Spring (Core/Boot/Security/MVC/Data), REST (principles and hands-on experience with at least 1 framework), SQL Git, Maven/Gradle, JPA, Design Patterns Have at least 5 years of professional experience in software development. Experience in Kotlin (the services you will be responsible for are mainly written in Kotlin) Experience with distributed systems Be able to work with PM/QA/DevOps as equal partners throughout the whole lifecycle of the feature/product Be able to write good quality & secure code, preferably be familiar with static code analysis tools Have excellent analytical, conceptual, and communication skills in spoken and written English. Great To Have Experience And Qualifications Experience building distributed computing and enterprise-wide systems Experience with any of the following: Docker, microservices architecture (hands on), Spring Cloud, Redis, Python Experience with the AWS suite of cloud development tools Knowledge of Java 17 features PCI experience Experience with Machine learning/Deep learning/Computer Vision algorithms, either developing or using them @Work Our newest office, Jumio is in Prestige Tech Park III and growing fast. A hub of technical excellence with Machine Learning enablement at its core the engineers and team are committed to learning and innovation. They set the bar high. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Role Purpose: The Product Support Engineer II is responsible for supporting Jumio’s global enterprise customers in a SaaS environment. The individual will be an experienced, driven Product Support professional looking to join our Global Product Support team. This is an essential customer-facing role handling technical escalations, troubleshooting issues, and supporting API/Web/SDK integrations. You will act as a subject matter expert on Jumio’s solutions for both customers and trusted internal stakeholders across the organization. Role Value: You should be proactive, high-energy, motivated, an excellent communicator, confident, and detail-oriented. You have a commitment to excellence, enjoy solving problems, and know the importance of precision in customer support. You thrive in a fast-paced, multicultural environment, are comfortable working in EMEA timings, and have a proven track record of delivering customer satisfaction through technical troubleshooting and problem-solving. Example Responsibilities: Play a key role supporting Customer Success, Engineering, Product, Sales, and Account Management teams – handling internal questions, providing product education and training, as well as engaging with customers Perform effective and efficient handling of technical support cases ranging from basic user questions to complex integration issues requiring in-depth technical knowledge Analyze and troubleshoot technical problems experienced by Jumio customers, including reproducing issues and providing solutions or workarounds Manage technical escalations to completion and provide frequent updates to customers and internal stakeholders Perform technical certifications of customer API, Web, and SDK integrations before launch Contribute actively to Jumio’s Knowledge Base (internal and external), producing technical documentation, incident reports, and release notifications Use reporting and analytics tools (e.g., Power BI, Excel) to track and report performance metrics, identify patterns, and drive improvements Work cross-functionally with developers, operations, product owners, and other stakeholders in agile environments Document technical processes, troubleshooting steps, and customer interactions in a clear, structured manner Experience and Qualifications: 3–5 years of experience in a SaaS customer-facing Technical Support, Technical Account Management, or Customer Success role Strong technical troubleshooting and problem-solving skills with an analytical/QA mindset Experience with API, Web, and SDK (iOS/Android) implementation and integration support Excellent technical communication skills for business audiences – able to provide clear technical explanations to non-technical stakeholders Self-organized, well-structured, and able to manage multiple tasks while maintaining attention to detail Experience with reporting tools (e.g., Power BI, Excel with pivot tables, advanced formulas) for performance tracking and analysis Experience with helpful tools such as JIRA, Salesforce, Confluence, or similar platforms Customer escalation handling experience with frequent communication and progress updates Knowledge of web and mobile technologies, which may include REST, JSON, JavaScript, HTML, CSS, Java, jQuery, AngularJS, HTTPS, iOS, Android, React Native, or Flutter Team player with a growth mindset, adaptable in fast-paced environments, and interested in continuous personal development Comfortable working EMEA timings and available for standby hours when required Great To Have: Experience troubleshooting and certifying API, Web, and Mobile SDK integrations Familiarity with analytics platforms beyond Power BI (for example, Tableau or similar) Background in Identity Verification or related SaaS businesses BA/BS/MS in Computer Science, MIS, or a related field Key Characteristics and Attitudes: In a recent global survey these attributes were valued by Jumios in all locations and functions - we firmly believe in hiring for attitude as well as skill. Friendly and supportive Adaptable and flexible Articulate and persuasive High IQ and EQ Curious and coachable Commercially Aware Resilient and tenacious Big picture and the detail Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities : Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses. About Jumio: Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders. Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others. Applicant Data Privacy We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.