Job
Description
About the role The Marketing Operations and Technology Specialist will oversee the maintenance, integration, and optimization of marketing technology platforms. This role will ensure that all tools and systems are working seamlessly to support the marketing and sales processes. What you’ll do Manage and troubleshoot marketing technology platforms like Marketo, Salesforce, Goldcast , Qualified, Demandbase , iCapture , Swoogo , Consensus, Gong, LinkedIn Lead Gen, Clari, SalesLoft, and Asana – with a focus on how these platforms (and more) work together Support new platform onboarding and integration processes, working closely with the internal stakeholders to ensure functionality, data, and outcome exceeds expectations Maintain platform health by monitoring performance, conducting routine maintenance, and resolving technical challenges Collaborate with the Marketing Data Lead to support data integration and flow across systems, ensuring accurate data synchronization Provide documentation and training on platform functionalities to internal stakeholders What you’ll bring 5+ years of experience with a wide variety of marketing technology platforms and integrations including but not limited to Marketo, Salesforce, Goldcast , Qualified, Demandbase , iCapture , Swoogo , Consensus, Gong, LinkedIn Lead Gen, Clari, SalesLoft, and Asana Has a high level of autonomy in day-to-day operations Proactive by nature with exceptional problem-finding and problem-solving skills and a strong technical aptitude Can triage requests and provide clear indication of next steps Adept at explaining complex concepts and challenges in simple terms Tendency to view challenges as opportunities while focusing on solution Ability to work collaboratively with a global team Detail-oriented with strong organizational skills Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
